Job summary
We are looking for a highly motivated Receptionist with good interpersonal and communication skills to join our busy and friendly team. The role is very busy and the ability to multi task is essential.
You will be joining a small friendly and supportive team of clinicians and non clinical staff.
The role will be based at Dr Mahmood & Partners Ravensthorpe Health Centre Netherfield Road Ravensthorpe Dewsbury WF13 3JY
Ideally we are looking for someone who can join our team as soon as possible.
Previous NHS experience would be an advantage but not necessary.
The post is 17 hours per week.
Hours of work will be Wednesday 13.00-18.00 & Fri 8.00- 18.00 with a 1 hour lunch break.
NHS Pension
Main duties of the job
- Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Undertake general office and reception duties including front desk, telephone and email.
- Liaise with outside agencies
- Support colleagues and be a team player
- Respect confidentiality and data protection rules
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Prioritizing
- Organization
- IT skills ( Word, Excel, Outlook)
- Efficiency and professionalism
- Initiative and problem-solving
- Reliable
- Attention to detail
- Excellent written, verbal and interpersonal communication skills
- Excellent customer service skills
- Multitasking
About us
Our patient population is around 4,600 patients in Ravensthorpe
We are a forward-looking practice which offers high quality care. We are also a SystmOne practice.
There is parking however this is limited. The nearest bus station is Mirfield and there is a train station in Ravensthorpe.
The surgery is local to Ravensthorpe retail park and a short walk from local shops.
PLEASE NOTE WE ARE UNABLE TO ACCOMMODATE SCHOOL HOURS
Flexibility for staff sickness and holiday cover is essential.
Please be advised that early application is recommended due to the potential demand for the position.
Details
Date posted
20 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3362-25-0004
Job locations
Dr Mahmood & Partners
Netherfield Road
Greenside
Dewsbury
West Yorkshire
WF13 3JY
Employer details
Employer name
Parkview Surgery
Address
Dr Mahmood & Partners
Netherfield Road
Greenside
Dewsbury
West Yorkshire
WF13 3JY
Employer's website
https://www.parkviewsurgerycleckheaton.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
