Health Care Assistant

Job description

Job responsibilities

Clinical Responsibilities

• Take detailed patient medical histories and family health backgrounds
• Perform venipuncture and collect blood samples for diagnostic testing
• Carry out vital sign monitoring including blood pressure, pulse, and height measurements
• Support vaccination programs including seasonal flu immunizations
• Maintain accurate clinical records and input data into practice management systems
• Perform simple dressing changes
• Support the surgery in achieving QOF points, help with long- term condition reviews eg. Diabetic physical checks
• Administer B12 injections

• Health Assessment and Screening
• Evaluate cardiovascular, diabetes, and kidney disease risk factors using established protocols
• Follow current NHS guidelines for health screening procedures
• Coordinate follow-up care based on assessment outcomes
• Collaborate with clinical staff regarding patient results requiring medical review

Patient Care Management

• Identify and contact patients eligible for health screening programs
• Schedule appointments and manage clinic capacity effectively
• Handle patient inquiries with professionalism and confidentiality
• Reduce non-attendance rates through effective patient communication
• Collect pre-appointment information to optimize consultation time

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care/Care Certificate or equivalent
• Previous experience working as a HCA or HCSW
• Evidence of appropriate continuing professional development and education to maintain up to date knowledge

Desirable

• Foundation degree or Associate Practitioner qualification
• Leadership/supervisory training
• Training in coaching, motivational interviewing, or care navigation

Experience

Essential

• Minimum of 2 years experience working as a Health Care Assistant
• Experience in a primary care, GP surgery, or community health setting
• Experience working in a multidisciplinary team (MDT)
• Experience conducting clinical observations and holistic assessments
• Understanding of protocols and clinical guidelines
• Ability to manage change
• Ability to support patients to change lifestyle
• Good understanding of clinical governance

Desirable

• Motivational interviewing/coaching
• Experience with patients with long-term conditions, frailty, or complex needs
• Experience with undertaking home visits
• Experience with proactive care pathways or anticipatory care planning
• Previous experience of using EMIS
• Experience line managing or supervising junior staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Auckland Surgery

Address

Auckland Surgery

84A Auckland Road

Croydon

London

SE19 2DF

Employer's website

https://www.aucklandsurgery.co.uk/ (Opens in a new tab)