Job summary
Buckshaw Village Surgery Group have an exciting opportunity
for an enthusiastic, highly motivated individual to lead our growing
administrative and clinical team. The successful applicant will be a key member
of the management team, working closely with the existing Practice Manager,
Finance Manager and Practice Co-Ordinators, playing a vital role to ensure
smooth and efficient running of the Practice.
This is a full-time role consisting of 37.5 hours per week,
however part time working would be considered – four
days a week would be feasible. You will be required to work across our sites.
We offer a generous holiday allowance and access to an employee reward and recognition scheme which offers discount at hundreds of high street stores.
Prospective candidates should email their CV and covering letter to Aimee Clay (Practice Manager) at aimee.clay@nhs.net.
Main duties of the job
You will be a senior non-clinical manager, responsible for
all aspects of the Practice business and service delivery. You will provide
leadership and organisation management skills to enable the Practice to meet
its agreed aims and objectives within an efficient, safe, effective, and
profitable working environment. You will help develop the Practice to meet
future business needs and respond to changes in the environment.
About us
We comprise of 6 surgeries with our own Primary Care Network
Status; Buckshaw Village Surgery, Eaves Lane Surgery, Adlington Medical Centre,
Croston Medical Centre, The Village Surgery at Lostock Hall and Medicare Unit.
Our total patient list size is combined at 23,000 and is growing rapidly.
We currently employ a total of 60 members of staff; we take
pride in working together to deliver the best care for our patients.
We were rated Good in all areas at our last CQC inspection.
The practice is constantly evolving to take advantage of the opportunities
arising in the ever-changing NHS, and to find new and better ways of working.
Job description
Job responsibilities
Main duties:
-
Oversee the day-to-day running of the services, providing
operational supervision to the administrative and reception team, and be the
first point of contact for the Practice Co-ordinators. To help provide visible management and
leadership for the Practice.
-
Assist with recruitment and retention of staff,
monitor skill-mix and manage staffing levels and training. Manage Practice
staff in accordance with employment laws and business policies.
-
Develop and manage patient services, ensuring
the Practice complies with NHS contractual obligations in relation to patient
care. Ensure the Practice is fully compliant with its responsibilities relating
to all appropriate frameworks.
-
Responsibility for routine maintenance of
buildings and equipment to ensure the premises are maintained to a high
standard in order to comply with relevant legislation and facilitate patient
care.
-
Assist the existing Practice Manager and Finance Manager to maximise
Practice income through Enhanced Services/PPA/Prevalence/QOF achievement.
Job description
Job responsibilities
Main duties:
-
Oversee the day-to-day running of the services, providing
operational supervision to the administrative and reception team, and be the
first point of contact for the Practice Co-ordinators. To help provide visible management and
leadership for the Practice.
-
Assist with recruitment and retention of staff,
monitor skill-mix and manage staffing levels and training. Manage Practice
staff in accordance with employment laws and business policies.
-
Develop and manage patient services, ensuring
the Practice complies with NHS contractual obligations in relation to patient
care. Ensure the Practice is fully compliant with its responsibilities relating
to all appropriate frameworks.
-
Responsibility for routine maintenance of
buildings and equipment to ensure the premises are maintained to a high
standard in order to comply with relevant legislation and facilitate patient
care.
-
Assist the existing Practice Manager and Finance Manager to maximise
Practice income through Enhanced Services/PPA/Prevalence/QOF achievement.
Person Specification
Knowledge and skills
Essential
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- Excellent oral and written communication skills
- Strong aptitude in IT skills
- Ability to develop, implement and embed policy and procedure
Experience
Essential
- Proven success at motivating and managing people, with practical HR experience
- Experience of team leadership
Desirable
- Management/Supervisory experience in a Primary Care setting
Personal Qualities
Essential
- Professional approach to patients and colleagues
- Polite, approachable, and confident manner
- Flexible and cooperative
- Excellent interpersonal skills
- Sensitive and emphatic in distressing situations
- Effective communicator
Other Requirements
Essential
- Full valid UK driving licence
- Satisfactory Disclosure Barring Service (DBS) check
- Awareness of the need to maintain confidentiality at all times
- Should you be a successful candidate we will ask you to provide contact details for 2 individuals who can provide a reference.
Qualifications
Essential
- Educated to A level standard
Desirable
- Educated to degree level
- Relevant management qualification
Person Specification
Knowledge and skills
Essential
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- Excellent oral and written communication skills
- Strong aptitude in IT skills
- Ability to develop, implement and embed policy and procedure
Experience
Essential
- Proven success at motivating and managing people, with practical HR experience
- Experience of team leadership
Desirable
- Management/Supervisory experience in a Primary Care setting
Personal Qualities
Essential
- Professional approach to patients and colleagues
- Polite, approachable, and confident manner
- Flexible and cooperative
- Excellent interpersonal skills
- Sensitive and emphatic in distressing situations
- Effective communicator
Other Requirements
Essential
- Full valid UK driving licence
- Satisfactory Disclosure Barring Service (DBS) check
- Awareness of the need to maintain confidentiality at all times
- Should you be a successful candidate we will ask you to provide contact details for 2 individuals who can provide a reference.
Qualifications
Essential
- Educated to A level standard
Desirable
- Educated to degree level
- Relevant management qualification