Job summary
We have recruiting a HR Lead/Advisor to work in our
supportive general practice environment/
Working as an HR Lead/ Advisor, supported by our
experienced practice management team, we are looking for an energised
individual who will be excited to join us. The focus of the role will be to
have an immediate and positive impact within our two site organisation, being
visible and accessible as a key member of the management team.
This role can be based at Rosedale Surgery or
Kirkley Mill Surgery, with flexibility for the right candidate.
Informal visits welcome.
Main duties of the job
We are looking for someone with good overall
Employee Relations knowledge and proven experience of focusing on putting
people before process with the ability to build strong relationships and be
adaptable in your approach is essential. You will prioritise wellbeing,
compassion and inclusion of our colleagues. Championing best practice,
adherence with employment law, our values and mission statement.
We want someone who can gather and understand
intelligence, specifically focusing on absence and performance management, as
well as get involved in wider HR related project work, and to help coach our
leaders in supporting our staff. Communication is key. We are looking for
someone who can communicate professionally with a wide spectrum of people to
achieve the best outcome.
However most importantly and in keeping with our
values, we are looking for someone who has exceptional people and influencing
skills as this role requires you to convey difficult decisions whilst having to
maintain professional relationships.
We are looking for a Level 5 CIPD qualified candidate.
About us
Our Mission Statement:
"To work in partnership with our patients and staff to provide the best primary care services possible"
We are a forward thinking Practice led by nine partners with shared management and clinical leadership. The culture is encouraging, supportive, forward thinking and there is a commitment to continually improving the quality of healthcare.
The most valuable asset is our staff and our reputation.
We are a well-established practice in Lowestoft with plentiful parking along with direct transport links.
You can view our team by going to our website www.rosedalesurgery.co.uk or www.kirkleymillsurgery.co.uk
Job description
Job responsibilities
We are looking for a CIPD qualified candidate who:
Has previous experience of
providing advice and support to leaders and staff on a wide range of HR
operational issues, including formal casework, interpreting and applying their
knowledge of employment law.
Is comfortable interpreting and working with data, to develop
understanding and insight, informing solutions.
Will act as a role model both within the organisation and
externally.
Is able to work both autonomously and collaboratively with key
stakeholders to improve our patient and staff experience.
Job
responsibilities
To provide an
effective and professional workforce function; advising on a range of
operational workforce issues and using judgement and initiative to interpret
and apply policies appropriately.
To develop
and maintain good partnerships with managers to enable them to make informed
decisions about workforce issues and to achieve common shared goals.
To work in
partnership with the practice partners to support the implementation of
organisation change, workforce programmes and policies to enable the
organisation to achieve its strategic objectives and increase workforce
productivity.
To process practice payroll
Management of staff human resources
Sickness absence management
Wellbeing, one to ones and absence returns meetings
Lead and support policy implementation
Job description
Job responsibilities
We are looking for a CIPD qualified candidate who:
Has previous experience of
providing advice and support to leaders and staff on a wide range of HR
operational issues, including formal casework, interpreting and applying their
knowledge of employment law.
Is comfortable interpreting and working with data, to develop
understanding and insight, informing solutions.
Will act as a role model both within the organisation and
externally.
Is able to work both autonomously and collaboratively with key
stakeholders to improve our patient and staff experience.
Job
responsibilities
To provide an
effective and professional workforce function; advising on a range of
operational workforce issues and using judgement and initiative to interpret
and apply policies appropriately.
To develop
and maintain good partnerships with managers to enable them to make informed
decisions about workforce issues and to achieve common shared goals.
To work in
partnership with the practice partners to support the implementation of
organisation change, workforce programmes and policies to enable the
organisation to achieve its strategic objectives and increase workforce
productivity.
To process practice payroll
Management of staff human resources
Sickness absence management
Wellbeing, one to ones and absence returns meetings
Lead and support policy implementation
Person Specification
Qualifications
Essential
- Level 5 CIPD qualified or part CIPD qualified and willing to work towards Post-Graduate Diploma in Personnel and Development with equivalent and recent level of knowledge and experience.
Desirable
- Management and Leadership courses
Experience
Essential
- A comprehensive knowledge of employment law, professional workforce developments and best practice.
- The ability to drawn upon professional knowledge to analyse workforce cases and provide appropriate advice balancing individual and organisational needs and risks
- Good understanding of equality and diversity issues
- Commitment to improving and expanding own knowledge through continuous personal and professional development
- Demonstrates the momentum and ability to ensure that workforce interventions directly contribute to the organisation's objectives
- Works effectively in complex and changing environments
- Experience of working in a medium to large organisation
- Recent previous workforce experience in supporting managers in employee relations
- Knowledge and understanding of Data Protection ACT and General Data Protection Regulations
Desirable
- Knowledge of NHS policies and procedures
Skills
Essential
- Good level of written communication skills, with the ability to write business letters to a good standard.
- Ability to use own initiative
- Excellent customer service skills i.e. ability to effectively analyse and communicate issues, demonstrate professional behaviour, respond appropriately and in a timely manner meet and strive to exceed expectations.
- Able to demonstrate their ability to translate business needs into creative workforce solutions.
- Potential leadership skills
- Displays effective and adaptable interpersonal and influencing strategies including the ability to persuade others with personal conviction and facts.
- Communicate effectively to a range of groups and individuals.
- Display a passion for excellence and the role workforce can play in improving patient services and managing organisational change.
- Demonstrates an ability to translate this passion into effective outcomes
- Effective problem solver
- Excellent organisational skills
- Fully conversant in Microsoft office software
- Able to put ideas across to a range of people either in a training situation or on a one to one basis.
- Skilled in building and developing relationships with a variety of groups and individuals from a range of backgrounds
- Possessing accuracy and eye for detail required for ensuring correct key information is recorded and issued.
- Experience of provision of basic advice within established procedures.
- Friendly, approachable and confident, with a positive "can do" attitude to service provision
- Self-motivated, but with a flexible and team-based approach
- Ability to work autonomously
Person Specification
Qualifications
Essential
- Level 5 CIPD qualified or part CIPD qualified and willing to work towards Post-Graduate Diploma in Personnel and Development with equivalent and recent level of knowledge and experience.
Desirable
- Management and Leadership courses
Experience
Essential
- A comprehensive knowledge of employment law, professional workforce developments and best practice.
- The ability to drawn upon professional knowledge to analyse workforce cases and provide appropriate advice balancing individual and organisational needs and risks
- Good understanding of equality and diversity issues
- Commitment to improving and expanding own knowledge through continuous personal and professional development
- Demonstrates the momentum and ability to ensure that workforce interventions directly contribute to the organisation's objectives
- Works effectively in complex and changing environments
- Experience of working in a medium to large organisation
- Recent previous workforce experience in supporting managers in employee relations
- Knowledge and understanding of Data Protection ACT and General Data Protection Regulations
Desirable
- Knowledge of NHS policies and procedures
Skills
Essential
- Good level of written communication skills, with the ability to write business letters to a good standard.
- Ability to use own initiative
- Excellent customer service skills i.e. ability to effectively analyse and communicate issues, demonstrate professional behaviour, respond appropriately and in a timely manner meet and strive to exceed expectations.
- Able to demonstrate their ability to translate business needs into creative workforce solutions.
- Potential leadership skills
- Displays effective and adaptable interpersonal and influencing strategies including the ability to persuade others with personal conviction and facts.
- Communicate effectively to a range of groups and individuals.
- Display a passion for excellence and the role workforce can play in improving patient services and managing organisational change.
- Demonstrates an ability to translate this passion into effective outcomes
- Effective problem solver
- Excellent organisational skills
- Fully conversant in Microsoft office software
- Able to put ideas across to a range of people either in a training situation or on a one to one basis.
- Skilled in building and developing relationships with a variety of groups and individuals from a range of backgrounds
- Possessing accuracy and eye for detail required for ensuring correct key information is recorded and issued.
- Experience of provision of basic advice within established procedures.
- Friendly, approachable and confident, with a positive "can do" attitude to service provision
- Self-motivated, but with a flexible and team-based approach
- Ability to work autonomously
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
