PCN Pharmacy / Pharmacist Technician

Job description

Job responsibilities

Job responsibilities

• To undertake medicines reconciliation in accordance with practice protocols and to update patients’ medical records / prescribing accordingly.

• To support the achievement of the practice’s prescribing Quality and Outcomes Framework targets.

• Working with the Practices to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.

• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.

• To participate in medication audits.

• To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the CCG.

• To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing.

• To support the Practices to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.

• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.

• To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.

• To advise on the sourcing and safe management of medicines as appropriate.

• Be responsible for the organisation, planning and of own workload to meet set deadlines.

Responsibility for administration

Other duties and responsibilities to be undertaken may include any or all the items in the following list:

• Taking messages and passing on information as appropriate.

• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.

• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.

• Helping to maintain a positive, patient focussed culture.

• Helping to maintain a positive, supportive culture across the whole of the practice team.

• Any other duties commensurate with this position.

Duties will vary from time to time under the direction of the Partners / Practice Managers dependent on current and evolving practice workload and staffing levels.

Patient services

• To provide medication review services to patients in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
• Assist Partners with the appropriate monitoring and management of their prescribing budgets.
• To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
• To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
• To support the Clinical Pharmacists and practices in the completion of work for; local prescribing incentive scheme, IIF indicators and QOF

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize people’s needs for alternative methods of communication and respond accordingly.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures.

This will include:

• Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

• Actively reporting of health and safety hazards and infection hazards immediately when recognised

• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role

• Undertaking periodic infection control training (minimum annually)

• Reporting potential risks identified

Confidentiality

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Support to complete the CPPE pathway

Person Specification

Qualifications

Essential

• Registered with the GPhC as a Pharmacy Technician
• Evidence of CPD

Desirable

• Medicines Reconciliation Certificate or equivalent

Experience

Desirable

• Experience of prescribing/clinical systems such as EMIS Web
• Recent previous experience within comparable role in General Practice
• Previous experience working within a patient facing role

Knowledge

Essential

• Excellent communication skills, both verbal and written
• Good IT skills
• Good organisational skills
• Ability to work under pressure in a busy environment
• Ability to work as part of a team
• Motivational & negotiation skills
• Time management skills.
• Ability to plan, prioritise and organise workload

Desirable

• People management
• Ability to make decisions

Attitude and Commitment

Essential

• Continued commitment to improve skills and ability in new areas of work
• Knowledge of audit and research
• Self-motivated, able to work collaboratively and independently
• Ability to work flexibly with the ability to travel between sites and undertake domiciliary visits.
• Clean/valid driving licence

Desirable

• Understanding of clinical governance and risk management
• Awareness of Medicines Management agenda
• Innovative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dinnington Group Practice

Address

Anston Medical Centre

15 Quarry Lane

North Anston

Sheffield

S25 4DB

Employer's website

https://www.dinningtongrouppractice.co.uk/ (Opens in a new tab)