Receptionist

Job summary

Regent House Surgery are looking to recruit a highly motivated experienced receptionist to join our team.

The successful candidate will work P/T as follows;

Monday and Friday 12.30-18.30

Wednesday and Thursday 08.00-12.00

Main duties of the job

The following are the core responsibilities of the receptionist. There may be on occasion a requirement to carry out other tasks. This will be dependant upon factors such as workload and staffing levels;

• Answering incoming calls, transferring calls or dealing with the callers request appropriately
• Arranging appointments in line with practice procedures
• Signpost patients to the correct services
• Data entry of new patient questionnaires
• Input data to patient healthcare records as necessary
• Processing prescriptions
• Managing e-mail queries effectively
• Maintain a clean, tidy , effective working area at all times

About us

Regent House Surgery is a modern, forward thinking and cohesive 6 Partner GP practice, offering compassionate personalised care and patient services to a stable list size of c.8000.

The practice is driven to support the future of primary care and provides teaching and training to medical students, ST1, ST2 and ST3 GP trainees. There is also an interest in research and the potential opportunity this could bring to the patients of this practice.

The Practice forms part of Central Chorley PCN (Primary Care Network), working together to enable collaboration and integration of services and provide extended services to a combined list of 54,700 patients.

The practice is committed to high quality care, with consistently high Quality and Outcomes Framework (QOF) achievement. It continues to aspire to meet the challenges and targets of the NHS and National Standards requirements.

The Practice is registered with the Care Quality Commission (CQC).