Job summary
The
Practice Business Manager plays a pivotal role in ensuring the effective,
efficient, and safe day-to-day operations of the GP surgery. This role involves
leading and coordinating the organisations administrative and operational
functions to deliver high-quality care to patients while achieving financial
sustainability and strategic goals.
Main duties of the job
The Practice Business
Managers mission is to lead and support the GP practice in delivering
exceptional, patient-centred healthcare in a safe, efficient, and welcoming
environment.
Through strong
leadership, innovative thinking, and effective resource management, aim to
empower staff, enhance operational efficiency, and drive sustainable growth.
Commitment to foster a culture of excellence, collaboration, and
continuous improvement, ensuring the practice thrives both financially and
strategically while meeting the evolving needs of our patients and community.
About us
Well left and welcoming GP surgery with high QOF achievement and a fantastic part of Southwest London. Four GP partners, alternative roles and highly modernised general practice delivery.
Job description
Job responsibilities
The Practice Business Managers mission is
to lead and support the GP practice in delivering exceptional, patient-centred
healthcare in a safe, efficient, and welcoming environment.
Through strong leadership, innovative
thinking, and effective resource management, aim to empower staff, enhance
operational efficiency, and drive sustainable growth.
Commitment to foster a culture of
excellence, collaboration, and continuous improvement, ensuring the practice
thrives both financially and strategically while meeting the evolving needs
of our patients and community.
Job description
Job responsibilities
The Practice Business Managers mission is
to lead and support the GP practice in delivering exceptional, patient-centred
healthcare in a safe, efficient, and welcoming environment.
Through strong leadership, innovative
thinking, and effective resource management, aim to empower staff, enhance
operational efficiency, and drive sustainable growth.
Commitment to foster a culture of
excellence, collaboration, and continuous improvement, ensuring the practice
thrives both financially and strategically while meeting the evolving needs
of our patients and community.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
- AMSPAR qualification
Experience
Essential
- Experience of working with the general public
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a healthcare setting
- Experience of managing large multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Clinical system user skills
- Effective time management (planning and organising)
- Ability to network and build relationships
- Proven problem solving and analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Flexibility to work outside of core office hours
- Disclosure Barring Service DBS check
- To be discreet and always maintain confidentiality
Desirable
- NHS/primary care general practice experience
- Relevant health and safety experience
- Full UK driving licence
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
- AMSPAR qualification
Experience
Essential
- Experience of working with the general public
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a healthcare setting
- Experience of managing large multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Clinical system user skills
- Effective time management (planning and organising)
- Ability to network and build relationships
- Proven problem solving and analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Flexibility to work outside of core office hours
- Disclosure Barring Service DBS check
- To be discreet and always maintain confidentiality
Desirable
- NHS/primary care general practice experience
- Relevant health and safety experience
- Full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.