Medical Secretary - Wyre Forest Health Partnership

Job summary

The Wyre Forest Health Partnership is looking for a dedicated and proactive Medical Secretary to join our friendly and supportive team. This is a fantastic opportunity to play a vital role in a busy healthcare environment ensuring our services run smoothly while delivering support to both patients and healthcare professionals.

We are looking for someone with strong attention to detail and excellent organisational skills to provide comprehensive administrative support to our GPs.

You will be based at one of our local practices and may be required to work collaboratively across sites as part of our wider team.

Please note, we are unable to offer Skilled Worker visa sponsorship for this role.

We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:

• Generous Annual Leave 5 weeks of holiday plus bank holidays from the start.
• NHS Pension Scheme- Access to the NHS defined benefit pension scheme.
• Performance-Related Pay & Bonuses- Recognising and rewarding hard work.
• Career Progression & Training- We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields.
• Cycle to Work Scheme -Tax-efficient bike scheme.
• Paid Maternity & Paternity Leave -Enhanced parental leave after 24 months service.
• Team Events & Christmas Parties -We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.

Main duties of the job

• Provide accurate and efficient audio typing, copy typing, and word processing support for GPs and other healthcare professionals. This includes letters, reports, patient referrals, meeting minutes, memorandums, and other documents.
• Coordinate, schedule, and arrange meetings as needed. Attend meetings and produce clear and concise minutes.
• Maintain well-organised and secure filing systems, both electronic and paper-based, to ensure information is easily accessible.
• Accurately file patient records and correspondence into electronic medical records systems.
• Handle incoming and outgoing telephone calls professionally, relaying messages and responding to queries where appropriate.
• Assist with the collection and preparation of data, statistics, and reports when requested.
• Create and maintain administrative and clinical system templates.
• Manage the end-to-end referral process, ensuring efficiency and accuracy.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team...

WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.