Job summary
Torquay PCN is seeking a strategic,
digitally skilled, and proactive individual to lead the development and
implementation of transformational initiatives across our four member
practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical
Practice, and Croft Hall Medical Practice. This role is integral to helping the
PCN meet national priorities and deliver local improvements to patient care.
The post-holder will work closely with the Clinical Director and Practice
Managers to support service redesign, improve digital infrastructure, and drive
innovation across the network. This is a leadership-level role requiring
operational and strategic oversight, stakeholder engagement, and effective
project delivery.
Main duties of the job
- Develop and deliver a
comprehensive business plan to meet PCN DES and strategic goals
- Act as the lead for digital
and service transformation initiatives
- Collaborate with local health
and social care organisations, and represent the PCN at Collaborative Board
meetings
- Oversee implementation of new
services, data analysis, and project evaluation
- Support communication and
patient engagement strategies, including digital channels
- Supervise PCN staff and
coordinate the production of documentation such as agendas, reports, and
funding proposals
- Monitor financial and
performance metrics and report outcomes effectively
About us
This role involves travel within the
Torquay area as needed. Due to the nature of the role, this post is subject to
a Disclosure and Barring Service (DBS) check under the Rehabilitation of
Offenders Act (Exceptions Order) 1975.
Job description
Job responsibilities
Torquay PCN is seeking a strategic,
digitally skilled, and proactive individual to lead the development and
implementation of transformational initiatives across our four member
practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical
Practice, and Croft Hall Medical Practice. This role is integral to helping the
PCN meet national priorities and deliver local improvements to patient care.
The post-holder will work closely with the Clinical Director and Practice
Managers to support service redesign, improve digital infrastructure, and drive
innovation across the network. This is a leadership-level role requiring
operational and strategic oversight, stakeholder engagement, and effective
project delivery.
Job description
Job responsibilities
Torquay PCN is seeking a strategic,
digitally skilled, and proactive individual to lead the development and
implementation of transformational initiatives across our four member
practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical
Practice, and Croft Hall Medical Practice. This role is integral to helping the
PCN meet national priorities and deliver local improvements to patient care.
The post-holder will work closely with the Clinical Director and Practice
Managers to support service redesign, improve digital infrastructure, and drive
innovation across the network. This is a leadership-level role requiring
operational and strategic oversight, stakeholder engagement, and effective
project delivery.
Person Specification
Qualifications
Essential
- Degree or equivalent level of knowledge through experience
- GCSEs (or equivalent) in English and Maths
Personal Attributes
Essential
- Organised, adaptable, and able to work autonomously
- Able to manage multiple priorities under pressure
- Strong team player with a proactive, problem-solving approach
Experience
Essential
- Previous experience in general practice or primary care
- Strong understanding of primary care operations and NHS structures
- Experience supporting senior leaders and working with external partners
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong data handling and reporting skills
- Experience managing projects and budgets
- Excellent interpersonal and communication skills
Desirable
- Experience with GP IT systems (e.g., EMIS Web)
- Management or business qualification
Person Specification
Qualifications
Essential
- Degree or equivalent level of knowledge through experience
- GCSEs (or equivalent) in English and Maths
Personal Attributes
Essential
- Organised, adaptable, and able to work autonomously
- Able to manage multiple priorities under pressure
- Strong team player with a proactive, problem-solving approach
Experience
Essential
- Previous experience in general practice or primary care
- Strong understanding of primary care operations and NHS structures
- Experience supporting senior leaders and working with external partners
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong data handling and reporting skills
- Experience managing projects and budgets
- Excellent interpersonal and communication skills
Desirable
- Experience with GP IT systems (e.g., EMIS Web)
- Management or business qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Torquay Primary Care Network
Address
Brunel Medical Practice
St. Albans Road
Torquay
TQ1 3SL