Wallingbrook Health Group

Business Services Coordinator

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This job is now closed

Job summary

Business Services Coordinator 25.5 hours per week (Wednesday to Friday)

We are looking to recruit a Business Services Coordinator to join or friendly, forward thinking practice, own transport essential.

We are looking for a motivated, enthusiastic individual with a positive friendly outlook.

Candidates must have a high level of organisational skills, be able prioritise a busy workload and be competent across a range of support functions including minute taking.

Knowledge of SystmOne would be an advantage.

The Business Services Coordinator will work under the direction of the Operations Manager & Managing Partner, striving to enhance a number of key systems in both clinical and administrative areas and support the Management Team in the effective administration and management of the practice.

Main duties of the job

  • Rota administration for the practice team
  • HR Administration and liaison with HR Specialist as required
  • Practice Premises Coordinator
  • Coordinate practice events
  • Maintaining the website, social media, and practice intranet
  • Ensuring practice policies and patient information is kept up to date
  • To undertake a variety of administrative duties to assist the Executive and Clinical Teams
  • Supporting the Managing Partner and Operations Manager as required with projects, systems, and procedures
  • Supporting the Management Team in monitoring compliance with health and safety legislation, providing leadership and direction for staff
  • Contributing to the implementation of an effective practice training programme for all staff
  • Provide administrative support for compliance registers, supporting the Management Team, ensuring DBS checks are conducted
  • Coordinating the practice diary, ensuring meetings are scheduled appropriately
  • Coordinating internal and external meeting arrangements, preparing agendas and producing minutes for meetings
  • Drafting of the practice newsletter on a quarterly basis
  • Arranging PPG meetings, preparing agendas and producing minutes
  • Liaise with the Operations Manager and Partners in the Managing Partners absence
  • Assist with the recruitment of staff as requested by the Management Team
  • Support the Management Team in the reviewing and updating practice policies and procedures
  • Coordinate staff absences, maintaining an effective absence register

About us

Wallingbrook is situated in the town of Chulmleigh in purpose built premises. The Practice also has a branch surgery which is open every day in the village of Winkleigh. The practice serves a population of approximately 7300 patients in a rural area covering approximately 100 square miles. The practice holds a Personal Medical Services (PMS) contract providing primary care and dispensing services to its population.

We are a close knit team in a rural area led by a partnership of GPs and a Managing Partner. We are proud of our Practice and share a sense of vocation, working to the best of our ability to improve the health of the community and giving priority to those with the greatest clinical needs.

We are all committed to maintaining up-to-date knowledge and skills and working within the boundaries of our competence. We aim to provide evidence-based care and work collaboratively with colleagues within our team, our attached community team and secondary care providers.

Wallingbrook Health Group is part of the Mid Devon Health Primary Care Network, a group of 4 local GP practices.

The practice website address is www.wallingbrook.co.uk

Details

Date posted

16 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3255-23-0004

Job locations

Back Lane

Chulmleigh

Devon

EX18 7DL


15 Southernhay

Winkleigh

Devon

EX19 8JH


Job description

Job responsibilities

To support the Management Team in the effective administration and management of the practice. The Business Services Coordinator will work under the direction of the Operations Manager & Managing Partner, striving to enhance a number of key systems in both clinical and administrative areas.

Job description

Job responsibilities

To support the Management Team in the effective administration and management of the practice. The Business Services Coordinator will work under the direction of the Operations Manager & Managing Partner, striving to enhance a number of key systems in both clinical and administrative areas.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and/or management qualification
  • AMSPAR qualification

Personal Qualitites

Essential

  • Polite and confident.
  • Flexible and cooperative.
  • Excellent interpersonal skills.
  • Motivated and proactive.
  • Ability to use initiative and judgement.
  • Forward thinker with a solutions focused approach.
  • High levels of integrity and loyalty.
  • Ability to work under pressure.
  • Confident, assertive, and resilient.
  • Flexibility to work outside of core office hours.
  • Disclosure Barring Service (DBS) check.
  • Maintain confidentiality at all times.
  • Full UK driving licence.

Experience

Essential

  • Experience of working with the general public

Desirable

  • General Practice experience
  • Relevant health and safety experience
  • Experience of producing agendas and minutes for meetings

Skills

Essential

  • Excellent communication skills (written, oral and presenting).
  • Strong IT skills (generic).
  • Microsoft Office Skills to include Word, Excel, Outlook & Publisher.
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
  • Effective time management (planning and organising).
  • Attention to detail.

Desirable

  • SystmOne user skills.
  • Proven problem solving and analytical skills.
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and/or management qualification
  • AMSPAR qualification

Personal Qualitites

Essential

  • Polite and confident.
  • Flexible and cooperative.
  • Excellent interpersonal skills.
  • Motivated and proactive.
  • Ability to use initiative and judgement.
  • Forward thinker with a solutions focused approach.
  • High levels of integrity and loyalty.
  • Ability to work under pressure.
  • Confident, assertive, and resilient.
  • Flexibility to work outside of core office hours.
  • Disclosure Barring Service (DBS) check.
  • Maintain confidentiality at all times.
  • Full UK driving licence.

Experience

Essential

  • Experience of working with the general public

Desirable

  • General Practice experience
  • Relevant health and safety experience
  • Experience of producing agendas and minutes for meetings

Skills

Essential

  • Excellent communication skills (written, oral and presenting).
  • Strong IT skills (generic).
  • Microsoft Office Skills to include Word, Excel, Outlook & Publisher.
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
  • Effective time management (planning and organising).
  • Attention to detail.

Desirable

  • SystmOne user skills.
  • Proven problem solving and analytical skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wallingbrook Health Group

Address

Back Lane

Chulmleigh

Devon

EX18 7DL


Employer's website

https://www.wallingbrook.co.uk/ (Opens in a new tab)

Employer details

Employer name

Wallingbrook Health Group

Address

Back Lane

Chulmleigh

Devon

EX18 7DL


Employer's website

https://www.wallingbrook.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Managing Partner

Lucy Harris

lucyharris@nhs.net

+1769580295

Details

Date posted

16 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3255-23-0004

Job locations

Back Lane

Chulmleigh

Devon

EX18 7DL


15 Southernhay

Winkleigh

Devon

EX19 8JH


Supporting documents

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