Medical Secretary

Job summary

The Hawkinge and Elham Valley Practice is looking for an experienced Medical Secretary to join our team. If you are a team player but also able to work autonomously then you are the person we are looking for. The ideal candidate would have worked in Primary care but training will be provided to those who may wish to apply from secondary care. Both Clinical and administrative teams are welcoming and friendly and you feel part of the team in no time at all. There will be some in Practice in house training to ensure a smooth transition for our new team member. This role is a full time roll but a job share will be considered.

Main duties of the job

Typing of referral letters to both the NHS and private hospitals

Filing of correspondence into medical records

Use of electronical referral system including: E-referral, EMIS Web, Docman, Email and Lexacom

Liaising with GPs when there are any outstanding referral letters and queries

Checking E-referral for any rejected referrals and action as appropriate

Communicating with hospital departments and patients regarding referral appointments/correspondence/results

Issuing invoices for Non NHS work

Keeping up to date with referral policies and making sure GP referrals are in line with Low Priority Procedures

Co-ordination and admin requests from solicitors and external organisations to assist with the resolution and admin of queries

Maintaining and ordering of stationery supplies

Updating referral forms on the computer system

Maintenance of directory for services

Telephone calls to patients/hospital and outside agencies

To provide accurate, efficient and punctual medical secretarial support to the GP's, Partners, Management Nurses and admin teams

To complete all SARs requests

About us

The Hawkinge and Elham valley Practice is a 2 site Practice, the main operational site is in Hawkinge with Elham being the smaller site. We have approximately 10,000 patients.

We are a successful training practice. We facilitate the training of Doctors wishing to become GPs, as well as student nurses and other clinical colleagues. We also encourage staff growth and development for our administration team.

We have a rating of Good following our CQC inspection last year, 2022.

You will find the whole team supportive and welcoming and will find the Practice a happy and pleasant place to work. The successful candidate will be given time to settle in with a robust induction programme and hand over.