Job summary
Harborne Medical Practice is a
lively, modern and well established teaching practice in the centre of
Harborne.
To enable our practice to grow and
develop, we are looking for the following persons to join our lovely Nursing Team:
2 experienced Healthcare Assistants working 20 hours per week each. Hours may include evenings until 20:00 and weekends on a rota basis.
Actual salary is from £10,275 - £11,242
As well as excellent general
practice and nursing provision, our services also include COVID vaccination provision for our PCN, Hub, physiotherapy,
phlebotomy and minor surgery along with other specialist clinics . We see ourselves as highly
innovative, taking great pride in everything we do and are rated Good by CQC.
Main duties of the job
Our Health Care Assistants are an integral part of our Nursing Team, providing excellent patient care for our patient population of approximately 13,000 people.
Applicants
should possess appropriate care qualifications, be able to work as part of a team and ability to lone work.
Amongst other things, we
are looking for someone who has:
Excellent
patient service and patient relationship skills
Excellent
communication skills and a confident manner
Common
sense
A
willingness to learn
The
ability to remain calm under pressure
The
ability to work to deadlines
A
flexible and adaptable approach
A
full driving licence and access to a vehicle
Ideally
worked in general practice using the EMIS clinical system
About us
We have a fantastic family-friendly
staff team consisting of 6 partners, 2 salaried GPs and 25 administrative,
secretarial and nursing staff
Our
Senior Management Team places great value on all our staff and fosters an
environment where staff are encouraged to participate, grow and develop.
Additionally, Harborne has fantastic amenities and public transport network and
free parking is available for practice staff.
Harborne Medical really is a great place to work.
Job description
Job responsibilities
To work collaboratively with all members of
the multi-disciplinary team to deliver and a high quality primary health care
service for patients.
To provide treatment,
preventative care, health promotion and patient education to practice patients.
Clinical Duties
- New patient health
checks
- Smoking cessation
- Routine and 24-hour BP
monitoring
- Simple wound care and
dressings
- Removal clips/sutures
- BMI checks
- Urinalysis
- Venepuncture
- Assist in minor ops and
coil clinics
- Ear syringing
- NHS and new patient
health checks
- Preparation and
processing of samples
- Administer B12, flu and pneumococcal vaccinations
- Carry out ECGs
- Support the Practice Nurses with health promotion programmers, delivering opportune health
promotion where appropriate.
- Support with the
management of chronic disease clinics and other agreed areas of care
within scope of the role
- Carry out baseline
observations, recording findings accurately
- Act as a chaperone as
required
- Assist clinicians to
provide a high standard of care for the practice population within the
scope of practice policies, procedures and guidelines.
- Provide care which
meets QOF targets and other contractual obligations
Clerical duties
- Input of general data and clinical information onto electronic
patients records
- Stock taking and ordering supplies of clinical/medical equipment
- Undertaking clinical audits and preparation of reports where required
- Referral of patients to other medical or administrative personnel
and voluntary agencies when appropriate
General Duties
- Manage own workload effectively within
the practice clinic times
- Ensure all clinical rooms are adequately
stocked and prepared for each session
- Preparation of equipment for testing and servicing
- Attend relevant
clinical educational meetings as required
- Comply at all times
with relevant legislation, policy and procedure
- Quality:
- Provide care which
reflects the practice mission: Best Care, Best Place, Best Time.
- Strive to develop the
Practice and maintain quality at all times
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions
- Contribute to the effectiveness of the team by making suggestions on
ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet
patients needs
- Effectively manage own time, workload and resources
- Make effective use of training to update knowledge and skills
- Participate in audit where appropriate
- Communication:
- Communicate effectively with all stakeholders, complying with
confidentiality and data protection legislation
- Recognise peoples needs for alternative methods of communication
and respond accordingly
- Explain clinical procedures to patients clearly in order to obtain
informed consent
- Document written and electronic information accurately and
professionally
- Health & Safety:
- Maintain general
tidiness and cleanliness of treatment rooms
- Ensure clinical equipment is maintained routinely in accordance with relevant guidance
- Assist in promoting and
maintaining own and others health, safety and security as defined in the
Practice Health & Safety Policy and related documents
- Use personal security systems within the workplace according to
Practice guidelines
- Follow safe Lone Working procedures
- Identify risks involved with work activities and work in a manner to
safely manage these
- Use appropriate infection control procedures, maintaining work areas
in a tidy and safe way and free from hazards
- Participate and comply with training around key aspects of the role,
i.e., management of sharps, spillages, etc.
- Equality & Diversity:
- Support the equality,
diversity and rights of patients and other stakeholders
- Act in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies and current legislation
- Respect the privacy, dignity, needs and beliefs of patients and
other stakeholders
- Behave in a manner which is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings priorities and
rights
-
Personal/Professional Development:
Participate in any
training identified by the Practice
Participate in regular supervisions and an annual appraisal
Take responsibility for own development, learning and performance and
maintaining any records associated with this
Assist in the
evaluation of current practice and service provision by participating in
the collection of data, clinical audit and user satisfaction surveys
Demonstrate skills and activities to others undertaking similar work,
acting as a role model
Assist in the induction of new staff members
Recognise the
limitations of own scope of knowledge and practice and be aware of when to
refer to senior member of staff
-
Other Duties and Responsibilities
In line with practice changes and service
demands, Health Care Assistants are expected to demonstrate a flexible approach
to working practices and may be asked to assume other responsibilities
consistent with their level of competence in order to meet service
needs.
Job description
Job responsibilities
To work collaboratively with all members of
the multi-disciplinary team to deliver and a high quality primary health care
service for patients.
To provide treatment,
preventative care, health promotion and patient education to practice patients.
Clinical Duties
- New patient health
checks
- Smoking cessation
- Routine and 24-hour BP
monitoring
- Simple wound care and
dressings
- Removal clips/sutures
- BMI checks
- Urinalysis
- Venepuncture
- Assist in minor ops and
coil clinics
- Ear syringing
- NHS and new patient
health checks
- Preparation and
processing of samples
- Administer B12, flu and pneumococcal vaccinations
- Carry out ECGs
- Support the Practice Nurses with health promotion programmers, delivering opportune health
promotion where appropriate.
- Support with the
management of chronic disease clinics and other agreed areas of care
within scope of the role
- Carry out baseline
observations, recording findings accurately
- Act as a chaperone as
required
- Assist clinicians to
provide a high standard of care for the practice population within the
scope of practice policies, procedures and guidelines.
- Provide care which
meets QOF targets and other contractual obligations
Clerical duties
- Input of general data and clinical information onto electronic
patients records
- Stock taking and ordering supplies of clinical/medical equipment
- Undertaking clinical audits and preparation of reports where required
- Referral of patients to other medical or administrative personnel
and voluntary agencies when appropriate
General Duties
- Manage own workload effectively within
the practice clinic times
- Ensure all clinical rooms are adequately
stocked and prepared for each session
- Preparation of equipment for testing and servicing
- Attend relevant
clinical educational meetings as required
- Comply at all times
with relevant legislation, policy and procedure
- Quality:
- Provide care which
reflects the practice mission: Best Care, Best Place, Best Time.
- Strive to develop the
Practice and maintain quality at all times
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions
- Contribute to the effectiveness of the team by making suggestions on
ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet
patients needs
- Effectively manage own time, workload and resources
- Make effective use of training to update knowledge and skills
- Participate in audit where appropriate
- Communication:
- Communicate effectively with all stakeholders, complying with
confidentiality and data protection legislation
- Recognise peoples needs for alternative methods of communication
and respond accordingly
- Explain clinical procedures to patients clearly in order to obtain
informed consent
- Document written and electronic information accurately and
professionally
- Health & Safety:
- Maintain general
tidiness and cleanliness of treatment rooms
- Ensure clinical equipment is maintained routinely in accordance with relevant guidance
- Assist in promoting and
maintaining own and others health, safety and security as defined in the
Practice Health & Safety Policy and related documents
- Use personal security systems within the workplace according to
Practice guidelines
- Follow safe Lone Working procedures
- Identify risks involved with work activities and work in a manner to
safely manage these
- Use appropriate infection control procedures, maintaining work areas
in a tidy and safe way and free from hazards
- Participate and comply with training around key aspects of the role,
i.e., management of sharps, spillages, etc.
- Equality & Diversity:
- Support the equality,
diversity and rights of patients and other stakeholders
- Act in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies and current legislation
- Respect the privacy, dignity, needs and beliefs of patients and
other stakeholders
- Behave in a manner which is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings priorities and
rights
-
Personal/Professional Development:
Participate in any
training identified by the Practice
Participate in regular supervisions and an annual appraisal
Take responsibility for own development, learning and performance and
maintaining any records associated with this
Assist in the
evaluation of current practice and service provision by participating in
the collection of data, clinical audit and user satisfaction surveys
Demonstrate skills and activities to others undertaking similar work,
acting as a role model
Assist in the induction of new staff members
Recognise the
limitations of own scope of knowledge and practice and be aware of when to
refer to senior member of staff
-
Other Duties and Responsibilities
In line with practice changes and service
demands, Health Care Assistants are expected to demonstrate a flexible approach
to working practices and may be asked to assume other responsibilities
consistent with their level of competence in order to meet service
needs.
Person Specification
Qualifications
Essential
- Good standard of education, including English and Maths
- Qualified to NVQ Level 2 in Health & Social Care or equivalent care qualification
Desirable
- Qualified to NVQ Level 2 in Health & Social Care
- Qualified in Phlebotomy
Experience
Essential
- Experience within a health care setting
- Blood pressure taking
- Urinalysis
- Venepuncture
- NHS health checks
- New patient health checks
- Removal clips/sutures
Desirable
- Previous Primary Care experience
- Injections in line with PGSs / PSDs
- ECGs
- Simple wound care
- Ear syringing
- Previous knowledge of working with EMIS systems
- Warfarin INR monitoring in house and in community
- Assisting in minor operations
- Assisting in coil clinics
Administrative Experience
Essential
- Use of IT packages, such as Word, Outlook
- Carry out all administrative duties related to the role
- Use of clinical systems
Desirable
- Use of EMIS clinical system
- Use searches to identify patient cohorts
- Use of Ardens templates
Skills, Abilities & Behaviours
Essential
- Good communication skills (Written and Oral)
- IT and keyboard skills
- Time Management
- Interpersonal skills
- Driver with vehicle access
- Work independently in various residential establishments
- Problem solving skills
- Planning and organising
- Manage own workload
- Patient focussed
- Remains calm under pressure
- Trustworthy
- Dependable
- Flexible and adaptable
- Uses initiative
- Team worker
- Pays attention to detail
- Maintains confidentiality
- Responsible attitude towards health and safety
Person Specification
Qualifications
Essential
- Good standard of education, including English and Maths
- Qualified to NVQ Level 2 in Health & Social Care or equivalent care qualification
Desirable
- Qualified to NVQ Level 2 in Health & Social Care
- Qualified in Phlebotomy
Experience
Essential
- Experience within a health care setting
- Blood pressure taking
- Urinalysis
- Venepuncture
- NHS health checks
- New patient health checks
- Removal clips/sutures
Desirable
- Previous Primary Care experience
- Injections in line with PGSs / PSDs
- ECGs
- Simple wound care
- Ear syringing
- Previous knowledge of working with EMIS systems
- Warfarin INR monitoring in house and in community
- Assisting in minor operations
- Assisting in coil clinics
Administrative Experience
Essential
- Use of IT packages, such as Word, Outlook
- Carry out all administrative duties related to the role
- Use of clinical systems
Desirable
- Use of EMIS clinical system
- Use searches to identify patient cohorts
- Use of Ardens templates
Skills, Abilities & Behaviours
Essential
- Good communication skills (Written and Oral)
- IT and keyboard skills
- Time Management
- Interpersonal skills
- Driver with vehicle access
- Work independently in various residential establishments
- Problem solving skills
- Planning and organising
- Manage own workload
- Patient focussed
- Remains calm under pressure
- Trustworthy
- Dependable
- Flexible and adaptable
- Uses initiative
- Team worker
- Pays attention to detail
- Maintains confidentiality
- Responsible attitude towards health and safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
