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Practice Secretary

Stone Cross Medical Centre

The closing date is 30 April 2025

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Job summary

We have an exciting opportunity for a practice secretary / administrator to join our friendly well established team.

The successful candidate will need to provide a high level of Reception/Customer Service to our patients as well as supporting the secretarial team. We will expect them to enjoy working in a general practice environment and be prepared to go the extra mile.

The role of medical receptionist is very demanding so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.

The successful Candidate must be computer literate and have a flexible approach to working.

Experience of working in a busy office environment would be an advantage

Main duties of the job

The successful candidate will be required to provide effective and efficient secretarial and administrative services for the practice in a professional and courteous manner.

As well as being able to provide an efficient copy typing and word processing service for GPs and health professionals, including the typing of letters, reports, patient referrals, minutes, memorandums in an accurate and quality manner.

Please refer to the full job description.

Previous general practice experience would be an advantgae

About us

We are well established team offering services for over 5000 patients. We are a group of three practices whose core values are to support patient satisfaction and offer good quality care.

Date posted

13 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3230-25-0001

Job locations

291 Walsall Road

West Bromwich

Birmingham

B71 3LN


Clifton Lane

West Bromwich

West Midlands

B71 3AS


Job description

Job responsibilities

Job responsibilities

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Attention to detail is essential as the role of the Practice Secretary is to type all of the referral letters, reports, general letters for patients as well as dealing with appropriate queries.

Job description

Job responsibilities

Job responsibilities

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Attention to detail is essential as the role of the Practice Secretary is to type all of the referral letters, reports, general letters for patients as well as dealing with appropriate queries.

Person Specification

Experience

Essential

  • - Experience of working in a busy office environment
  • - Reception experience
  • - Experience in a customer services organisation
  • - Experience in providing secretarial support

Desirable

  • - Experience of working within General Practice
Person Specification

Experience

Essential

  • - Experience of working in a busy office environment
  • - Reception experience
  • - Experience in a customer services organisation
  • - Experience in providing secretarial support

Desirable

  • - Experience of working within General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stone Cross Medical Centre

Address

291 Walsall Road

West Bromwich

Birmingham

B71 3LN


Employer's website

https://www.stonecrossmedicalcentre.nhs.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Stone Cross Medical Centre

Address

291 Walsall Road

West Bromwich

Birmingham

B71 3LN


Employer's website

https://www.stonecrossmedicalcentre.nhs.uk/index.aspx (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Karen Davies

k.davies17@nhs.net

01215882286

Date posted

13 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3230-25-0001

Job locations

291 Walsall Road

West Bromwich

Birmingham

B71 3LN


Clifton Lane

West Bromwich

West Midlands

B71 3AS


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