Pharmacy Technician

Job description

Job responsibilities

The role of the pharmacy technician will vary from week to week, but key responsibilities will include:

Support the multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering.

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, commissioners, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, allowing GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the Practice in reviewing and developing practice policies for CQC requirements.

Ensure that any infection prevention and control issues are reported as required.

1. Confidentiality:

In the performance of the duties outlined in this job description, the post-holder may;

Have access to confidential information relating to patients and their carer(s), practice staff and other healthcare workers. They may also have access to information relating to the PCN and its member practices as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the PCN and its member practices may only be divulged to authorised persons in accordance with the PCNs policies and procedures relating to confidentiality and the protection of personal and sensitive data.

2. Health & safety:

The post-holder must comply with the member practices Health and Safety policies, by following agreed safe working procedures and reporting incidents using the member practices Incident Reporting System.

3. Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with PCN procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

4. Personal and professional development:

The post-holder will participate in any training programme implemented by the PCN as part of this employment, with such training to include:

Participation in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

5. Quality:

The post-holder will strive to maintain quality within the PCN, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Person Specification

Experience

Essential

• Actively undertaking CPD for all areas of relevant to their role and for changes in Pharmacy practice and self-development.
• Good dispensing practise.
• Up to date knowledge of pharmacy operational procedures.
• Checking procedures.
• Patient counselling.
• Customer services.
• Current NHS legislation.
• Pharmacy Law and Ethics.
• Demonstrate awareness and experience of application of the National agenda for pharmacy within their workplace.
• Demonstrate the context of pharmacy in the NHS.
• Demonstrate awareness and application of Health and Safety at Work Act and Control of Substances Hazardous to Health.
• Individual patient dispensing systems.
• Have experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice.

Desirable

• Experience of working in primary care
• Experience of working in a GP Practice

Skills and abilities

Essential

• Computer literate with Microsoft office packages.
• An ability to use the required GP clinical systems.
• Understand the aims of current healthcare policy for the Clinical Pharmacy in General Practice pilot sites.
• Able to analyse and interpret prescribing data.
• Has attention to detail, able to work accurately, identifying errors quickly and easily.
• Able to effectively manage allocated resources.
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
• Excellent verbal and written communication skills.

Desirable

• Influencing and negotiating skills.
• An excellent understanding of data protection and confidentiality issues.

Qualifications

Essential

• Must be registered with the General Pharmaceutical Council.
• NVQ Level 3 Pharmacy Services plus.
• BTEC pharmacy services underpinning knowledge National Certificate or recognised equivalents.
• Accuracy Checking Certificate.

Desirable

• Completion or working towards Medicines Management Certificate.
• A1 assessors award.

Personal qualities

Essential

• Works effectively independently and as a member of a team.
• Flexible approach to meet service needs and ensure a stakeholder focused response.
• Self-motivated and proactive.
• Continued commitment to improve skills and ability in new areas of work.
• Able to undertake the demands of the post with reasonable adjustments if required.
• Adaptability, flexibility and ability to cope with uncertainty and change.

Desirable

• Independently mobile to be able to work across several sites and travel to meet with stakeholders.
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
• Excellent time keeping and prioritisation skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Urban Village Medical Practice

Address

Urban Village Medical Practice

Old Mill Street

Manchester

M4 6EE

Employer's website

https://www.uvmp.co.uk (Opens in a new tab)