Healthcare Assistant

Job description

Job responsibilities

How we will enable you to contribute to delivering outstanding customer service and exceptional patient care:

We will:

Provide you with a safe and supportive environment within which do to your best in achieving the objectives we have agreed for WellBN.

Encourage you to work collaboratively with your colleagues and the complementary therapists in order to achieve our shared objectives including the complementary therapists

Inspire you to make a decision and do the right thing, accepting that making mistakes is normal and in fact guarantees progress through learning.

Release your potential through on-going training and appraisal

The role of health care assistant includes, but is not limited to, the following:

- Ensuring patient care within WellBN and NHS guidelines and protocol

- Undertake health checks and long term condition reviews

- Support the clinical team with the management of long term conditions

- Act as a chaperone if and when required

- Taking samples within your skillset

- Administering vaccines and injections within your skill set

- Providing care and patient related duties, including wound care, within your skill set.

- Ordering equipment

- Stock taking

- Ensuring that clinical rooms are well stocked and clinical team have the equipment they need

- Maintain a level of infection control in line with WellBN policy

- Keep own training and development up to date

- Ensure clinical waste management is undertaken within WellBN and NHS policies

- Carry out regular fridge checks

- Deliver opportunistic health promotion when appropriate

Person Specification

Experience

Essential

• 6 months relevant experience working in a primary care environment in the last 2 years.
• Experience of working with the general public.
• Experience of working in a healthcare setting.

Qualifications

Essential

• Healthcare qualification or equivalent.
• Phlebotomy certification.

Desirable

• Ear syringing certification

Clinical Knowledge and Skills

Essential

• Immunisation (flu, B12, shingles & Pneumonia)
• Treatment of minor injuries.
• Dressings, wound care and removal of sutures or staples.
• Ability to record accurate clinical notes.
• Excellent communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of patient record management systems: EMIS/SystmOne.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills. Polite and confident.
• Ability to follow clinical policy and procedure.
• Flexible and cooperative.
• Motivated.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/ in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Committed to ongoing professional development.
• Effectively utilises resources.

Desirable

• ECGs.
• Venepuncture.
• New patient medicals including height, weight, BP and pulse.
• Chaperone procedure.
• Spirometry.
• Competent in the use use of Microsoft Office and Outlook.
• Competent in other portals: Open Exeter, PCSE.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brighton Health and Wellbeing Centre

Address

18-19

Western Road

Hove

East Sussex

BN3 1AE

Employer's website

https://www.brightonhealthandwellbeingcentre.co.uk/ (Opens in a new tab)