Job summary
Job summary
Redwood House Surgery is providing an exciting opportunity
for an experienced, enthusiastic and highly motivated Practice Manager to join
our friendly Practice team. We are looking for a proactive, conscientious
Practice Manager who have the essential experience in HR, Finance ,day to day
operational management ,excellent communication and leadership skills.
Main duties of the job
Main duties :
1.
Ensure the practice is compliant with any NHS,
Information governance, CQC, or health related requirements
2.
Recommend improvements to how we could work more
efficiently and review administration systems so there are established
efficient ways of working.
3.
Ensure staff are trained to provide cover for
all the administrative functions and patient queries so we have a multi-skilled
flexible team.
4.
Communicate with all staff and keep them up to
date.Motivating and managing staff on a day to day basis.
5.
Responsible for communications with patients
including complaints handling, website, online patient access, patient
newsletters.
6.
Support practice management with new projects
and developments and practice administration.
7.
Ensure the practice maximises patient healthcare
so we achieve maximum QOF achievement.
8.
Be responsible and develop processes to aid with
recruitment and HR functions.
9.
Review and maintain up to date policies and
practice administration such as minutes, practice policies, Team Net, Hr
requirements, etc.
10.
Organise staff rotas and coordinate holiday
requests to ensure there is adequate cover at all times.
11.
Ensure the work environment is kept clean, tidy
and well organised, paying due attention to health and safety.
12.
Work closely with the Partners and Management
team to provide support as and when required.
About us
About us
Redwood House Surgery is a 2 Partner Practice with over 6000
Patients situated on the outskirts of Maidenhead ,within the east reach of
local amenities. The Partners and staff of Redwood
House Surgery are committed to providing the highest level of patient care. We
have concentrated our energies over the past few years on developing our skill
mix and creating new and innovative ways of working that maximises the
efficient use of clinical time and offers the best patient services. Redwood
House Surgery is part of Maidenhead PCN .
Website
https://www.redwoodhousesurgery.co.uk
Job description
Job responsibilities
Main duties :
1.
Ensure the practice is compliant with any NHS,
Information governance, CQC, or health related requirements
2.
Recommend improvements to how we could work more
efficiently and review administration systems so there are established
efficient ways of working.
3.
Ensure staff are trained to provide cover for
all the administrative functions and patient queries so we have a multi-skilled
flexible team.
4.
Communicate with all staff and keep them up to
date.Motivating and managing staff on a day to day basis.
5.
Responsible for communications with patients
including complaints handling, website, online patient access, patient
newsletters.
6.
Support practice management with new projects
and developments and practice administration.
7.
Ensure the practice maximises patient healthcare
so we achieve maximum QOF achievement.
8.
Be responsible and develop processes to aid with
recruitment and HR functions.
9.
Review and maintain up to date policies and
practice administration such as minutes, practice policies, Team Net, Hr
requirements, etc.
10.
Organise staff rotas and coordinate holiday
requests to ensure there is adequate cover at all times.
11.
Ensure the work environment is kept clean, tidy
and well organised, paying due attention to health and safety.
12.
Work closely with the Partners and Management
team to provide support as and when required.
Job description
Job responsibilities
Main duties :
1.
Ensure the practice is compliant with any NHS,
Information governance, CQC, or health related requirements
2.
Recommend improvements to how we could work more
efficiently and review administration systems so there are established
efficient ways of working.
3.
Ensure staff are trained to provide cover for
all the administrative functions and patient queries so we have a multi-skilled
flexible team.
4.
Communicate with all staff and keep them up to
date.Motivating and managing staff on a day to day basis.
5.
Responsible for communications with patients
including complaints handling, website, online patient access, patient
newsletters.
6.
Support practice management with new projects
and developments and practice administration.
7.
Ensure the practice maximises patient healthcare
so we achieve maximum QOF achievement.
8.
Be responsible and develop processes to aid with
recruitment and HR functions.
9.
Review and maintain up to date policies and
practice administration such as minutes, practice policies, Team Net, Hr
requirements, etc.
10.
Organise staff rotas and coordinate holiday
requests to ensure there is adequate cover at all times.
11.
Ensure the work environment is kept clean, tidy
and well organised, paying due attention to health and safety.
12.
Work closely with the Partners and Management
team to provide support as and when required.
Person Specification
Essential
Essential
- Experience in a management role in General Practice with excellent communication and Leadership skills
- Good IT Skills, experience of working in EMIS Wen and knowledge about QOF, Arden, LCS
Desirable
- Experience in overseeing CQC inspection
- Experience in working with Primary Care Network
Qualifications
Essential
- Experience in a management role in General Practice with excellent communication and Leadership skills
- Good IT Skills, experience of working in EMIS Wen and knowledge about QOF, Arden, LCS
Desirable
- Experience in overseeing CQC inspection
- Experience in working with Primary Care Network
Person Specification
Essential
Essential
- Experience in a management role in General Practice with excellent communication and Leadership skills
- Good IT Skills, experience of working in EMIS Wen and knowledge about QOF, Arden, LCS
Desirable
- Experience in overseeing CQC inspection
- Experience in working with Primary Care Network
Qualifications
Essential
- Experience in a management role in General Practice with excellent communication and Leadership skills
- Good IT Skills, experience of working in EMIS Wen and knowledge about QOF, Arden, LCS
Desirable
- Experience in overseeing CQC inspection
- Experience in working with Primary Care Network
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.