Care Co-Ordinator

Job description

Job responsibilities

The post holder will contribute to tackling inequalities in health and social care regarding individuals with long-term conditions within the care home setting. An ethos of promotion of independence and partnership-working is integral to this post.

As a patient facing role the post holder will also be responsible for a caseload of patients identified through the MDT meetings. Support provided directly with patients and their carers would include co-producing personalised plans, utilising decision aids, providing information and training opportunities, making appointments, coordination and navigation for people and their carers across health and care services.

A key part of the role of a care coordinator role is in the care Homes MDT: improving the continuity of care by acting as a point of contact for residents, families and professionals who visit care homes, such as MDT members and in-reach specialists.

They will work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

They will support the MDT with the weekly virtual home round through identification of people in need of review, or collation of information on people requiring an MDT review in addition to providing coordination, secretarial and administrative support to the PCN into and from the MDT.

Person Specification

Qualifications

Essential

• Vocational level 3 in Business Administration or relevant
• experience
• ECDL or equivalent
• GCSE English or equivalent
• Long Term Conditions Training (willing to complete within
• agreed time scale)
• Welfare Rights Basic Training (willing to complete within
• agreed time scale)
• Continuing Health Care Criteria Training (willing to complete
• within agreed time scale)

Experience

Essential

• Proven experience of working with healthcare professionals
• and or previous experience in the NHS or Social Care or
• relevant field
• Microsoft Office systems including: Outlook, Word, Excel,
• PowerPoint and Publisher
• Experience in use of databases
• Minute taking
• Setting up and maintaining office systems
• Vulnerable adults awareness
• Experience of Care of the Elderly
• Experience of providing advice/signposting to users
• Experience of EMIS

Behaviours aligned with NHS values

Essential

• Outstanding care
• Working together
• Listening and leading

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mendip Country Practice

Address

Mendip Country Practice

Church Street

Coleford

Radstock

BA3 5NQ

Employer's website

https://www.mendipcp.co.uk/ (Opens in a new tab)