Job summary
This is a part-time role to work as part of an efficient and friendly team.
To
be responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team. Duties can include but are not
limited to, the processing of information (electronic and hard copy) in a
timely manner, liaising with multidisciplinary team members and external
agencies such as secondary care and community service providers in accordance
with current policies, including the use of the electronic referral service
(ERS).
Main duties of the job
The
following are the core responsibilities of the medical secretary. There may be
on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels:
a.
Typing
letters, reports and associated documentation as required
b.
Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
c.
Manage
all enquires in an effective manner
d.
Maintain
an accurate referrals database
e.
Action
all incoming faxes
f.
Process
calling letters as requested
g.
Scanning
of patient related documentation and attaching scanned documents to patients
healthcare records
h.
Input
data into the patients healthcare records as necessary
i.
Process
referrals using the electronic referral system (ERS)
j.
Process
requests for information i.e. SAR, insurance / solicitors letters and DVLA
forms
k.
Read
code data on EMIS Web
l.
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately
m.
Manage
all administrative queries as necessary
n.
Carry
out system searches as requested
o.
Maintain
a clean, tidy, effective working area at all times
p.
Support
all clinical staff with general administrative tasks as requested
About us
The Misbourne practice operates across two
sites (St Peter and St Giles) with approximately 12,500 registered patients. The practice population is
relatively stable with a high proportion of middle-aged and elderly population,
as well as a good proportion of young families with children. We have been a
training and teaching practice for many years with current focus only on GP
training.
The practice operates on a partnership model that
involves the following GP partners
Dr Adam Bartkiewicz
Dr Jo-Anne Brodie
Dr Randitha Hettiaratchi
Dr Ayaz Aleem
Dr Rupinder Pardesi
Dr Chiraush Patel
Dr Nicola Dickinson
Our practice is part of the The Chalfont PCN. The
Chalfonts Primary Care Network (PCN) is made up of the three GP practices based
in Chalfont St. Peter - The Allan Practice, The Hall Practice, The Misbourne
Surgery.
Job description
Job responsibilities
The following are the core responsibilities of
the medical secretary. There may be on occasion, a requirement to carry out
other tasks; this will be dependent upon factors such as workload and staffing
levels:
a. Typing letters, reports and associated documentation as required
b. Process audio typing via software used by the practice and all other
referral requests.
c.
Liaising with external agencies
such as hospitals and community services, ensuring referrals are processed
efficiently
d. Manage all enquires in an effective manner
e. Maintain an accurate referrals database
f.
Action all incoming email
requests for the department.
g. Process patient calling letters as requested
h. Scanning of patient related documentation and attaching scanned
documents to patients healthcare records
i.
Input data into the patients
healthcare records as necessary
j.
Process referrals using the
electronic referral system (ERS)
k. Process requests for information i.e. SAR, insurance / solicitors
letters and DVLA forms
l.
Read code data on EMIS Web
m. Answer incoming phone calls, transferring calls or dealing with the
callers request appropriately
n. Manage all administrative queries as necessary
o. Carry out system searches as requested
p. Maintain a clean, tidy, effective working area at all times
q. Take the posts to the post office if required
r.
Support all clinical staff with
general administrative tasks as requested
In addition to the primary responsibilities, the
medical secretary may be requested to:
a. Partake
in audit as directed by the audit lead
b. Produce
meeting agendas and record the minutes of meetings
c.
Support reception and secretarial staff, providing
cover during staff absences
Complete
opening and closing procedures in accordance with the duty rota
Job description
Job responsibilities
The following are the core responsibilities of
the medical secretary. There may be on occasion, a requirement to carry out
other tasks; this will be dependent upon factors such as workload and staffing
levels:
a. Typing letters, reports and associated documentation as required
b. Process audio typing via software used by the practice and all other
referral requests.
c.
Liaising with external agencies
such as hospitals and community services, ensuring referrals are processed
efficiently
d. Manage all enquires in an effective manner
e. Maintain an accurate referrals database
f.
Action all incoming email
requests for the department.
g. Process patient calling letters as requested
h. Scanning of patient related documentation and attaching scanned
documents to patients healthcare records
i.
Input data into the patients
healthcare records as necessary
j.
Process referrals using the
electronic referral system (ERS)
k. Process requests for information i.e. SAR, insurance / solicitors
letters and DVLA forms
l.
Read code data on EMIS Web
m. Answer incoming phone calls, transferring calls or dealing with the
callers request appropriately
n. Manage all administrative queries as necessary
o. Carry out system searches as requested
p. Maintain a clean, tidy, effective working area at all times
q. Take the posts to the post office if required
r.
Support all clinical staff with
general administrative tasks as requested
In addition to the primary responsibilities, the
medical secretary may be requested to:
a. Partake
in audit as directed by the audit lead
b. Produce
meeting agendas and record the minutes of meetings
c.
Support reception and secretarial staff, providing
cover during staff absences
Complete
opening and closing procedures in accordance with the duty rota
Person Specification
Qualifications
Essential
- Educated to GCSE level or quivalent
Desirable
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Excellent communication skills (written and oral)
Desirable
- EMIS / Systmone / Vision user skills
Person Specification
Qualifications
Essential
- Educated to GCSE level or quivalent
Desirable
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Excellent communication skills (written and oral)
Desirable
- EMIS / Systmone / Vision user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.