Job summary
Do you thrive in a fast paced environment? Do you gain job satisfaction when helping others? Then this may be the role for you.
At St Stephen's Health Centre we are a friendly team, who are driven by the same goal of giving the best patient care and experience.
Does this sound like the right career for you?
Main duties of the job
Duties include document management in EMIS, scheduling weekly/monthly clinical rotas, oversight of practice email, processing of information, supporting the reception/admin teams and assisting patients as required. To act as a point of contact for patient queries for the clinical team.
About us
St Stephens Health Centre is an NHS healthcare provider.
We are a team, working in partnership with our local community to help promote and support health and wellbeing.
St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
Job description
Job responsibilities
The following are the core responsibilities of the Senior Clinical Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Primary Responsibilities
- Coordinate clinical appointments
- Coordinate clinical room rota
- Assist with online Patient Access including patient registration and de-registrations
- Ensure clear pathways of document management including; prescription requests, processing all DNA letters in accordance with current policy, OOH notification/Death notifications in EMIS within practice guidelines
- Recruitment and induction of clinical locums as required validating and adding sessions to EMIS
- Process incoming and outgoing email and post
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general tasks as requested
Secondary Responsibilities
In addition to the primary responsibilities, the Senior Clinical administrator may be requested to:
- Support the wider administrative, coders and reception team, providing cover during staff absences
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signposting patients to the correct service
- Process referrals to external agencies such as secondary/ community care using the electronic referral system (ERS)
Job description
Job responsibilities
The following are the core responsibilities of the Senior Clinical Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Primary Responsibilities
- Coordinate clinical appointments
- Coordinate clinical room rota
- Assist with online Patient Access including patient registration and de-registrations
- Ensure clear pathways of document management including; prescription requests, processing all DNA letters in accordance with current policy, OOH notification/Death notifications in EMIS within practice guidelines
- Recruitment and induction of clinical locums as required validating and adding sessions to EMIS
- Process incoming and outgoing email and post
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general tasks as requested
Secondary Responsibilities
In addition to the primary responsibilities, the Senior Clinical administrator may be requested to:
- Support the wider administrative, coders and reception team, providing cover during staff absences
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signposting patients to the correct service
- Process referrals to external agencies such as secondary/ community care using the electronic referral system (ERS)
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- 1-3 in healthcare setting
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- 1-3 in healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).