Job summary
We are a busy surgery in South Ockendon with a branch site in West Horndon looking for a Receptionist to join our friendly team.
Main duties of the job
Ideally you will have experience of working as a Receptionist in general practice and knowledge of SystmOne, but training can be given.
As we operate from two sites, you may be required to work from either Peartree or West Horndon Surgeries.
About us
We are a rapidly expanding Dispensing practice with 8,000 patients in South Ockendon with a branch site in West Horndon.
Job description
Job responsibilities
Maintaining
and monitoring the practice appointment system
Using
the appointment system to make appointments
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately
Signpost
patients to the correct service
Deal
with incoming and outgoing correspondence
Contacting
and responding to requests from patients, team members and external agencies
Read
code data on SystmOne
Data
entry of new and temporary registrations and relevant patient information as
required
Input
data into the patients records as necessary
Scanning
of patient related documentation and attaching scanned documents to patients
healthcare records
Maintain
a clean, tidy, effective working area at all times
Monitor
and maintain the reception area and notice boards
Support
all clinical staff with general tasks as requested
Job description
Job responsibilities
Maintaining
and monitoring the practice appointment system
Using
the appointment system to make appointments
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately
Signpost
patients to the correct service
Deal
with incoming and outgoing correspondence
Contacting
and responding to requests from patients, team members and external agencies
Read
code data on SystmOne
Data
entry of new and temporary registrations and relevant patient information as
required
Input
data into the patients records as necessary
Scanning
of patient related documentation and attaching scanned documents to patients
healthcare records
Maintain
a clean, tidy, effective working area at all times
Monitor
and maintain the reception area and notice boards
Support
all clinical staff with general tasks as requested
Person Specification
Qualifications
Essential
- GSCE or equivalent in English
Desirable
Person Specification
Qualifications
Essential
- GSCE or equivalent in English
Desirable