LQM Administrator

Job summary

Three Chequers Medical Practice is looking to recruit a committed, flexible and motivated LQM Administrator to join our team.

Location: Salisbury City Centre

The Long Term Conditions and QOF Administrator (LQM) will be responsible for ensuring that patients with long term conditions (e.g. diabetes, asthma, COPD etc.) are accurately recalled, coded, booked in and followed up in relation their annual review whilst adhering to Practice policies and procedures.

The post-holder will be responsible for running reports within our bespoke clinical system to identify and invite patients. They should be confident using IT systems so they can invite patients to book appointments and complete online questionnaires through SMS and email and may need to call the patient to directly offer an appointment.

Main duties of the job

The successful candidate will work collaboratively with the general practice team to meet the needs of patients and support the delivery of practice services. They will meet with the Practice Management to provide an important updates and analysis on the progress of long-term condition management in line with the NHS Quality and Outcomes Framework (QOF).

The successful candidate should have excellent verbal and written skills to be able to communicate in a professional manner. The candidate will be a key point of contact via telephone and email for patients and colleagues regarding Long-Term condition reviews.

As a member of the Admin team, the post holder will be key to ensuring excellent patient data management, accurate record keeping and patient recalls.

About us

Of our four sites, Endless Street and Three Swans are located within Salisbury. The villages of Porton and Winterslow host our branch sites and are on the outskirts of the city. Our Endless Street surgery is a listed building and therefore not suitable for renovation. However, the search for a suitable space to build a new central surgery is ongoing.

We provide a high level of care to our 24,000 patients from four sites within Salisbury and the surrounding area. We pride ourselves on being a friendly and supportive team with a reputation for excellence. We value enthusiasm as well as experience and welcome applications from both experienced applicants and passionate self-starters. The Practice team is made up of 8 Partners, and 10 salaried doctors supported by a comprehensive team of allied health professionals including a full complement of nursing, clerical and administrative staff. We are a training, teaching and active research practice which has received the only Outstanding CQC results in Salisbury.

What we can offer:

All new employees will receive a detailed induction and training programme as well as mentor to guide you through your transition into General Practice

NHS Pension

5 weeks holiday a year plus bank holidays on a pro rota basis

Opportunities for career development and progression

Staff training and away days