Prescription Advisor

Job summary

Litchdon Medical Centre is looking for an enthusiastic and motivated person to join our Dispensary Team within our busy GP surgery.

The role will be for 10 months maternity cover, starting in July 2025, with the possibility of increasing to 12 months as a Prescription Advisor and will be 37 hours per week as follows:-

Monday 8.30am - 5.00pm

Tuesday 8.30am - 5.00pm

Wednesday 8.30am - 5.00pm

Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm

Salary:- £12.31 - £12.55 per hour depending on experience.

Closing date Friday 2nd May 2025 with interviews planned for Wednesday 14th May 2025.

Applicants who have not heard from the surgery by Wednesday 7th May 2025 should consider themselves unsuccessful at this time.

For further information please contact Carly Purchase or Victoria Moon (Dispensary Co-Managers).

Main duties of the job

This role is to provide a safe and efficient service to patients registered with our practice by way of printing dispensary and chemist's prescriptions, processing medication queries from patients, chemists, GP's and other healthcare professionals and dealing with phone calls and emails relating to medication requests and queries.

You will need to have excellent IT skills. Previous experience of 'SystmOne' or a similar programme being beneficial, however training for this role can be given. You will need to have good communication skills and some customer service experience as you will be dealing with patient's, staff members and outside organisations e.g. other pharmacies and healthcare organisations.

You will need to be flexible and have excellent organisation and time management skills to keep on top of all aspects of the job and have an understanding, acceptance and adherence to the need for strict confidentiality and the ability to work under pressure. Excellent communication and telephone skills will be needed and computer literacy skills.

Please see Job Description attached.

About us

Litchdon Medical Centre is a friendly busy GP surgery in North Devon. Our focus is on providing quality healthcare by valuing both patients and staff in a supportive and sustainable environment.

The Dispensary team is a very highly motivated team who all work closely together and support each other in their day to day work. This extends to helping each department within the Practice with the aim to provide great patient satisfaction.