Dispenser

Job summary

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. The post holder will assist in the preparation of all aspects of dispensing and assist with stock control, ordering and re-stocking of the dispensary.

In addition, the post-holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times, whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

The post holder will project a positive and friendly image to all patients and other visitors and deal with dispensing queries (in person and on the phone) in a professional, courteous and efficient way.

The post holder must be prepared to undertake any necessary training to ensure that they have the necessary skills and competence required.

Main duties of the job

• Accepting prescription requests from patients
• Processing and dispensing prescriptions in accordance with the practice dispensing protocols.
• Dealing with queries from patients regarding their prescriptions.
• Collecting all due prescription charges.
• Using dispensary computer systems to generate stock lists and labels. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
• Ensuring that drugs are received and stored appropriately
• Answering the telephone and dealing with queries from patients, hospitals, nursing homes, chemists, suppliers etc
• Undertaking other reasonable duties within the framework of the post as directed by the Dispensing Manager. Ordering and unpacking drugs and dressings
• Handling controlled drugs (and keeping register). To keep accurate records in Controlled Drug Register.
• Handling prescription money (cash and card payments) and operating the till.
• Assisting when required to meet targets in relation to dispensing doctors scheme (DSQS).
• Assisting in annual and other ad hoc stock checks.
• Provide cover for annual leave/sickness.

About us

Culverhay is three surgeries within one GP practice. Two of which are dispensing.

We serve a rural community in Wotton - Under Edge, Berkeley and Frampton Upon Severn.