Receptionist

Job summary

As a GP receptionist at our new premises, you'll be part of an exciting journey in healthcare.:2. Professional Growth Opportunities:We believe in the continuous development of our staff. As a GP receptionist, you'll have access to ongoing training and professional development programs, enabling you to enhance your skills and advance your career within the healthcare sector.3. Supportive Environment:Our work culture is built on collaboration and mutual support. We foster a welcoming and inclusive environment where every team member is valued and encouraged to contribute their ideas and expertise.4. Community Impact:Working with us means making a tangible difference in the local community. You'll be at the forefront of patient interactions, ensuring they receive the care and attention they need, thus playing a crucial role in improving community health outcomes.5. Innovative Facilities:Our new premises are equipped with state-of-the-art facilities designed to provide the best possible care to our patients. Working in a modern and well-equipped environment will enhance your ability to perform your duties efficiently and effectively.By joining our team, you'll be embarking on a rewarding career path where your contributions are recognised, and your professional growth is nurtured. We look forward to welcoming you to our practice and working together to achieve our shared goals of excellence in healthcare.

Main duties of the job

The following are the core responsibilities efficient execution of reception duties and the welfare of patients whilst in the waiting or reception area. Maintenance of a competent and pleasant atmosphere at all times.

Opening & Closing premises, checking heating and security of surgeries.

Restoring telephone services.

Sending out letters, new and repeat prescriptions for checking by doctor prior to collection by patient.

Handling general enquiries, explaining surgery procedures, making new and follow-up appointments.

Noting any discrepancies in patient's details so that they may be dealt with on the patient's arrival over the phone.

Handling telephone enquiries for appointments and results.

Reception and routing of patients on arrival.

Maintaining supplies of stationery available in reception area.

Airing and tidying waiting room after sessions.

Stocking up washroom supplies in Staff & patient toilets and hand towels

Repeat prescriptions

Leaving reception area tidy and ready for incoming colleague, together with information regarding unresolved or urgent problems.

Attending & doing Mandatory training courses

Managing spillages

Attending practice monthly meetings or training sessions (Wednesday)

Completing tasks daily

Taking the post daily

Action tray

Hub appointments

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Print out of appointments lists

Booking Interpreters

Transport bookings

Checking Emails daily AM & PM

QOF Recall Systems calling

Calling Flu patients for vaccinations during the season

About us

Our new premises are equipped with state-of-the-art facilities designed to provide the best possible care to our patients. Working in a modern and well-equipped environment will enhance your ability to perform your duties efficiently and effectively.By joining our team, you'll be embarking on a rewarding career path where your contributions are recognised, and your professional growth is nurtured. We look forward to welcoming you to our practice and working together to achieve our shared goals of excellence in healthcare.