Job summary
We are looking for an enthusiastic and
self-motivated Healthcare Assistant to join our busy and friendly practice
team.
The successful candidate will assist the
Practice Care Coordination Team (PCC Team) to support both the practice staff
and the Neighbourhood Team to identify and support vulnerable people to reduce
the risk of unplanned hospital admissions and to effectively support those
individuals in the community.
Salary is dependent on qualifications and
skills. You must be accurate, have good communication skills, a team player and
also be able to work flexibly in the absence of colleagues. The position is
full time, however part time would be considered for the right candidate.
The position is fixed term, dependent upon the
continuation of funding. There is no guaranteed minimum or maximum period of
employment.
The position is primarily based at Sleaford
Medical Group, however there may be future plans to work within the local area
as part of the Primary Care Network.
Main duties of the job
The successful candidate would work within an
integrated practice team, primarily the PCC team, and duties will include
delegated patient care and support to nursing and medical staff. Relevant
experience, phlebotomy training and NVQ level 3 qualifications would be
desirable.
Desirable experience and qualifications would
include; Knowledge of systmone and have worked within general practice.
About us
Sleaford Medical Group is a bustling practice
in the market town of Sleaford.
Our vision is to remain to be a Practice of
which the need to provide a service that cares, listens and respects patients
is at the heart of our ethics. We continue to strive towards providing patients
with safe, evidence based high quality care. Whist retaining the goal of
constantly being professional and friendly in order to instil confidence in the
care we provide. Alongside this, we are dedicated and responsive to the
changing health needs of our population.
As
a workplace, we hold the belief that to make staff feel respected and supported
you must listen and act upon their suggestions. Working as a team remains a key
part of our principles as this allows us to respond to the needs of our
patients with efficiency. Staff development and training to enhance skills is
also actively encouraged.
Job description
Job responsibilities
To
assist the Practice Care Coordinator to support both the practice staff and
members of the Neighborhood Team to identify and support vulnerable people to
reduce the risk of unplanned hospital admissions and to effectively support
those individuals in the community.
For
the Primary Duties and Areas of Responsibility, please see the supporting
document.
Job description
Job responsibilities
To
assist the Practice Care Coordinator to support both the practice staff and
members of the Neighborhood Team to identify and support vulnerable people to
reduce the risk of unplanned hospital admissions and to effectively support
those individuals in the community.
For
the Primary Duties and Areas of Responsibility, please see the supporting
document.
Person Specification
Qualifications
Essential
- Must hold G.C.S.E grade C or 4/5 or above in English and Maths or equivalent or show adequate levels of competency.
- Must have a level 3 qualification
Desirable
- Care certificate and experience of working in a similar patient facing clinical role
- Evidence of continuing professional development
Experience
Essential
- Experience of dealing with people with long term conditions.
- Evidence of ability to work autonomously.
Desirable
- Evidence of working within a multidisciplinary team
Skills
Essential
- Excellent communication skills, listening, written and verbal.
- Good organisational and planning skills.
- Excellent prioritisation skills and ability to work to tight deadlines.
- Skilled and sensitive communicator, confident in dealing with staff, people and service users
- Good working knowledge and application of Microsoft Office packages
Desirable
- Ability to deal with complex facts/situations, requiring analysis, interpretation and comparison of a range of options.
- Understand the wider determinants of health
Aptitude
Essential
- Ability to effectively organise own workload and that of others with minimum supervision
- Ability to achieve goals with deadlines.
- Ability to work autonomously as well as within a team
- Ability to make decisions under pressure
- Ability to work sensitively to maintain high levels of diplomacy and confidentiality
- Enthusiasm, drive and the ability to cope in challenging situations
Person Specification
Qualifications
Essential
- Must hold G.C.S.E grade C or 4/5 or above in English and Maths or equivalent or show adequate levels of competency.
- Must have a level 3 qualification
Desirable
- Care certificate and experience of working in a similar patient facing clinical role
- Evidence of continuing professional development
Experience
Essential
- Experience of dealing with people with long term conditions.
- Evidence of ability to work autonomously.
Desirable
- Evidence of working within a multidisciplinary team
Skills
Essential
- Excellent communication skills, listening, written and verbal.
- Good organisational and planning skills.
- Excellent prioritisation skills and ability to work to tight deadlines.
- Skilled and sensitive communicator, confident in dealing with staff, people and service users
- Good working knowledge and application of Microsoft Office packages
Desirable
- Ability to deal with complex facts/situations, requiring analysis, interpretation and comparison of a range of options.
- Understand the wider determinants of health
Aptitude
Essential
- Ability to effectively organise own workload and that of others with minimum supervision
- Ability to achieve goals with deadlines.
- Ability to work autonomously as well as within a team
- Ability to make decisions under pressure
- Ability to work sensitively to maintain high levels of diplomacy and confidentiality
- Enthusiasm, drive and the ability to cope in challenging situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
