Team Leader

Job summary

We are looking for an enthusiastic, highly motivated Team Leader. You will be joining our friendly administrative team at our award-winning GP practice in South Leicestershire. Our team has 10 administrative staff and 13 clinical staff servicing a list of approximately 6250 patients.

The hours for the post are negotiable and we offer a good pay package in line with your level of experience.

Main duties of the job

The ideal candidate should have excellent communication, organisational and administrative skills and work well independently and in a team.

Knowledge of working in general practice is desirable. You should be familiar with Office and have general IT skills.

You will be supervising a team of around 10 administrators/reception staff to ensure smooth delivery of care and services for our patients. The job will involve working to policies and procedures however you must be flexible and recognise when to take initiative and when to ask for help.

The roles of this position include:

Overseeing reception staff to ensure all their primary responsibilities are fulfilled.

Designing staff rotas

Identify training needs within the team

Reviewing reception procedures and communicating any changes to the team including at practice meetings

Act as a focal point for communication within the administrative team and promoting best practice

Full job description will be given within the application.

About us

You will be joining a team with high quality standards and high patient satisfaction. CQC have rated us as "good". We are high achievers with QOF.

The Masharani Practice is an established practice in Lutterworth with a list size of circa 6250 patients. For two years running we have been in the top 10 practices in Leicestershire for patient satisfaction. Our goal is to provide the best individualised care possible for our patients. You will be helping to deliver this care. We, in turn, will provide you a friendly and supportive environment to help your personal and professional development.

We will support you so that you will feel a part of a family with the same vision in delivering the best care possible for our patients. New personnel are taken through and induction program to ensure they feel comfortable in their role and feel well supported.