Job summary
As our Business Manager, you will
be responsible for the overall management of the practice, ensuring the
delivery of safe, efficient, and high-quality services. Working closely with
the GP Partners and the leadership team. Your role will span strategic planning,
finance, compliance, HR, and stakeholder engagement.
Main duties of the job
Provide
strategic leadership and support to the GP Partners.
Oversee
business and financial management including budgets, payroll, income streams
(QOF, PCN, enhanced services), and cost control.
Liaise with
accountants, signs off invoices and purchases.
Lead on CQC
compliance, information governance, clinical governance, and contractual
obligations.
Oversee HR
functions: recruitment, induction, appraisals, and staff development.
Ensure
efficient use of practice IT and digital systems (eg SystmOne/Accurx and
telephony services)
Leads digital
innovation, AI tool integration and IT strategy.
Oversee
information governance, GDPR, cybersecurity plans.
Lead on change
management and business development initiatives eg digital transformation, new
income streams
Represent the
practice in PCN, ICB, wider NHS forums. Liaison with suppliers and external HR
company.
About us
We are a well-established NHS GP
practice across two sites, serving a patient population of approximately 18000
patients, in the centre of the thriving market town of Hitchin.
Our team includes
GPs, ANPs, nurses, HCAs, clinical pharmacists and administrative staff working
collaboratively to provide excellent patient-centred care.
Job description
Job responsibilities
Are you a highly motivated,
forward-thinking individual with strong leadership and business acumen? We are
looking for an experienced Business Manager to lead the operational and
strategic direction of our busy and friendly GP surgery.
This is an exciting opportunity
to join a supportive and progressive practice committed to delivering
high-quality care to our local community.
About the Practice:
We are a well-established NHS GP
practice across two sites, serving a patient population of approximately 18000
patients, in the centre of the thriving market town of Hitchin. Our team includes
GPs, ANPs, nurses, HCAs, clinical pharmacists and administrative staff working
collaboratively to provide excellent patient-centred care.
The Role:
As our Business Manager, you will
be responsible for the overall management of the practice, ensuring the
delivery of safe, efficient, and high-quality services. Working closely with
the GP Partners and the leadership team. Your role will span strategic planning,
finance, compliance, HR, and stakeholder engagement.
Key Responsibilities:
Provide strategic leadership and support to the
GP Partners.
Oversee business and financial management
including budgets, payroll, income streams (QOF, PCN, enhanced services), and
cost control.
Liaise with accountants, signs off invoices and
purchases.
Lead on CQC compliance, information governance,
clinical governance, and contractual obligations.
Oversee HR functions: recruitment, induction,
appraisals, and staff development.
Ensure efficient use of practice IT and digital
systems (eg SystmOne/Accurx and telephony services)
Leads digital innovation, AI tool integration
and IT strategy.
Oversee information governance, GDPR,
cybersecurity plans.
Lead on change management and business
development initiatives eg digital transformation, new income streams
Represent the practice in PCN, ICB, wider NHS
forums. Liaison with suppliers and external HR company.
What We Offer:
Competitive salary based on experience.
NHS Pension Scheme.
Supportive working environment with a commitment
to staff wellbeing.
Opportunity to influence and shape the future of
the practice.
How to Apply:
Please submit your CV and a
covering letter detailing how your skills and experience meet the requirements
of the role to bancroftmc.manager@nhs.net
Job description
Job responsibilities
Are you a highly motivated,
forward-thinking individual with strong leadership and business acumen? We are
looking for an experienced Business Manager to lead the operational and
strategic direction of our busy and friendly GP surgery.
This is an exciting opportunity
to join a supportive and progressive practice committed to delivering
high-quality care to our local community.
About the Practice:
We are a well-established NHS GP
practice across two sites, serving a patient population of approximately 18000
patients, in the centre of the thriving market town of Hitchin. Our team includes
GPs, ANPs, nurses, HCAs, clinical pharmacists and administrative staff working
collaboratively to provide excellent patient-centred care.
The Role:
As our Business Manager, you will
be responsible for the overall management of the practice, ensuring the
delivery of safe, efficient, and high-quality services. Working closely with
the GP Partners and the leadership team. Your role will span strategic planning,
finance, compliance, HR, and stakeholder engagement.
Key Responsibilities:
Provide strategic leadership and support to the
GP Partners.
Oversee business and financial management
including budgets, payroll, income streams (QOF, PCN, enhanced services), and
cost control.
Liaise with accountants, signs off invoices and
purchases.
Lead on CQC compliance, information governance,
clinical governance, and contractual obligations.
Oversee HR functions: recruitment, induction,
appraisals, and staff development.
Ensure efficient use of practice IT and digital
systems (eg SystmOne/Accurx and telephony services)
Leads digital innovation, AI tool integration
and IT strategy.
Oversee information governance, GDPR,
cybersecurity plans.
Lead on change management and business
development initiatives eg digital transformation, new income streams
Represent the practice in PCN, ICB, wider NHS
forums. Liaison with suppliers and external HR company.
What We Offer:
Competitive salary based on experience.
NHS Pension Scheme.
Supportive working environment with a commitment
to staff wellbeing.
Opportunity to influence and shape the future of
the practice.
How to Apply:
Please submit your CV and a
covering letter detailing how your skills and experience meet the requirements
of the role to bancroftmc.manager@nhs.net
Person Specification
Experience
Essential
- Desirable Qualifications/Experience:
- Experience with SystmOne and NHS digital systems.
- Business or management qualification.
- Understanding of CQC and NHS regulatory frameworks.
Qualifications
Essential
- The Ideal Candidate Will Have:
- Experience in senior management, ideally within primary care or NHS settings.
- Strong financial and HR management experience.
- Excellent communication, leadership, and organisational skills.
- The ability to work autonomously and drive innovation.
- Up-to-date knowledge of NHS primary care regulations and challenges.
- A proactive, solutions-focused approach to problem solving.
Person Specification
Experience
Essential
- Desirable Qualifications/Experience:
- Experience with SystmOne and NHS digital systems.
- Business or management qualification.
- Understanding of CQC and NHS regulatory frameworks.
Qualifications
Essential
- The Ideal Candidate Will Have:
- Experience in senior management, ideally within primary care or NHS settings.
- Strong financial and HR management experience.
- Excellent communication, leadership, and organisational skills.
- The ability to work autonomously and drive innovation.
- Up-to-date knowledge of NHS primary care regulations and challenges.
- A proactive, solutions-focused approach to problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
