The Westgate Practice

Senior Health Care Assistant - Fixed Term Contract (NVQ Level 3)

Information:

This job is now closed

Job summary

The purpose of the role is to provide a wide range of clinical and administrative support to the nursing team. The Health Care Assistant will work under the direction and supervision of the Practice Nurses and/or GPs to provide care for the Practice Population both in the surgery setting and in patients own homes and care/nursing home settings.

Main duties of the job

Clinical Support:

Venepuncture

Patients' health checks

BP recordings

Urinalysis

Peak flow measurements

Height and weight measurements

ECG recordings

Obtaining blood sugar readings

Collection of specimens as required

Assisting GPs and Practice Nurses with clinical procedures

Chaperoning

Removal of sutures/clips

Vaccinations under a PSD

Diabetic Healthcare checks within the surgery, patients own homes and Care home/nursing homes

Administrative support:

Answering the telephone, receiving and transmitting messages

Form filing

Arrange patients appointments as necessary

Liaise with other health care professionals

Electronic patient record keeping

Stocking of rooms as necessary

Ordering of treatment room equipment and consumables as necessary

Team member

To always work as an effective member of the practice team to ensure good quality care is afforded to all patients:

Act always in a way as to protect the confidentiality of patients and maintain the integrity of the Patient/Carer relationship.

  • Demonstrate at all times excellent communication skills
  • Maintain and adhere to Health and Safety principles at all times
  • Always be aware of own limitations; do not carry out any task or procedure that is beyond the HCAs scope of competence
  • Attend regular study days to update and maintain safe standards of practice

This list is not intended to be an exhaustive statement.

Flexibility is essential at all times to ensure that the practice is well staffed, especially to cover holiday and sickness.

About us

The Westgate Practice is a large GMS practice with 13 supportive Partners, located within the heart of Lichfield. We have a large team of c 100 staff working across a number of teams, including GPs, Advanced Nurse Practitioners, Practice Nurse, Pharmacy, Mental Health and administrative.

We offer

  • free parking
  • NHS pension
  • CPD programme
  • Development opportunities
  • A large supportive team environment

If you would like to arrange an informal visit we would be delighted to welcome you.

Details

Date posted

01 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

A3128-24-0009

Job locations

Greenhill Health Centre

Church Street

Lichfield

Staffordshire

WS13 6JL


Job description

Job responsibilities

Job Description

Senior Health Care Assistant

Reports to: Lead Nurse Manager/GP

Job Profile: HCA NVQ Level 3

Objective: To provide a wide range of clinical and administrative support to the nursing team. The Health Care Assistant will work under the direction and supervision of the Practice Nurses and/or GPs to provide care for the Practice Population both in the surgery setting and in patients own homes and care/nursing home settings.

Clinical Support

Will undertake the following:

Venepuncture

Patients health checks

BP recordings

Urinalysis

Peak flow measurements

Height and weight measurements

ECG recordings

Obtaining blood sugar readings

Collection of specimens as required

Assisting GPs and Practice Nurses with clinical procedures

Chaperoning

Assisting with minor surgery as requested by GPs or Practice Nurses

Care of minor wounds and application of basic dressings

Removal of sutures/clips

Vaccinations under a PSD

Diabetic Healthcare checks within the surgery, patients own homes and Care home/nursing homes

Administrative support

Undertake basic administrative activities including:

Answering the telephone, receiving and transmitting messages

Form filing

Arrange patients appointments as necessary

Liaise with other health care professionals

Electronic patient record keeping

Stocking of rooms as necessary

Ordering of treatment room equipment and consumables as necessary

Team member:

To always work as an effective member of the practice team to ensure good quality care is afforded to all patients:

Act always in a way as to protect the confidentiality of patients and maintain the integrity of the Patient/Carer relationship.

  • Demonstrate at all times excellent communication skills
  • Maintain and adhere to Health and Safety principles at all times
  • Always be aware of ones own limitations and do not carry out any task or procedure that is beyond the HCAs scope of competence
  • Attend regular study days to update and maintain safe standards of practice
  • Maintain your personal profile

The post holder will be required to undertake further training and updating on an annual basis and will be released from duties to do so.

The post holder will receive appropriate support and advice from Registered Nurses/Professional Nurse Manager/Facilitator for Primary Care.

These are the main tasks to be undertaken within this post. However, this list is not intended to be an exhaustive statement. The role is an evolving one and may be liable to changes in the future. As such, the post holder may from time to time be asked, by the Partners or their representatives, to undertake other tasks commensurate with their grade and post.

Flexibility:

Flexibility is essential at all times to ensure that the practice is well staffed, especially to cover holiday and sickness. Staff may be required to work at any of the practices premises.

Changes in Primary Care:

Changes in Primary Care: The post holder should be aware that these tasks are subject to change, particularly when changes are imposed on the Practice by external organisations and the NHS in general. Any substantial changes will be discussed and training given.

SAFEGUARDING

All employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults. Familiarisation with and adherence to Safeguarding policies is an essential requirement of all employees as is participation in related mandatory/statutory training.

Job description

Job responsibilities

Job Description

Senior Health Care Assistant

Reports to: Lead Nurse Manager/GP

Job Profile: HCA NVQ Level 3

Objective: To provide a wide range of clinical and administrative support to the nursing team. The Health Care Assistant will work under the direction and supervision of the Practice Nurses and/or GPs to provide care for the Practice Population both in the surgery setting and in patients own homes and care/nursing home settings.

Clinical Support

Will undertake the following:

Venepuncture

Patients health checks

BP recordings

Urinalysis

Peak flow measurements

Height and weight measurements

ECG recordings

Obtaining blood sugar readings

Collection of specimens as required

Assisting GPs and Practice Nurses with clinical procedures

Chaperoning

Assisting with minor surgery as requested by GPs or Practice Nurses

Care of minor wounds and application of basic dressings

Removal of sutures/clips

Vaccinations under a PSD

Diabetic Healthcare checks within the surgery, patients own homes and Care home/nursing homes

Administrative support

Undertake basic administrative activities including:

Answering the telephone, receiving and transmitting messages

Form filing

Arrange patients appointments as necessary

Liaise with other health care professionals

Electronic patient record keeping

Stocking of rooms as necessary

Ordering of treatment room equipment and consumables as necessary

Team member:

To always work as an effective member of the practice team to ensure good quality care is afforded to all patients:

Act always in a way as to protect the confidentiality of patients and maintain the integrity of the Patient/Carer relationship.

  • Demonstrate at all times excellent communication skills
  • Maintain and adhere to Health and Safety principles at all times
  • Always be aware of ones own limitations and do not carry out any task or procedure that is beyond the HCAs scope of competence
  • Attend regular study days to update and maintain safe standards of practice
  • Maintain your personal profile

The post holder will be required to undertake further training and updating on an annual basis and will be released from duties to do so.

The post holder will receive appropriate support and advice from Registered Nurses/Professional Nurse Manager/Facilitator for Primary Care.

These are the main tasks to be undertaken within this post. However, this list is not intended to be an exhaustive statement. The role is an evolving one and may be liable to changes in the future. As such, the post holder may from time to time be asked, by the Partners or their representatives, to undertake other tasks commensurate with their grade and post.

Flexibility:

Flexibility is essential at all times to ensure that the practice is well staffed, especially to cover holiday and sickness. Staff may be required to work at any of the practices premises.

Changes in Primary Care:

Changes in Primary Care: The post holder should be aware that these tasks are subject to change, particularly when changes are imposed on the Practice by external organisations and the NHS in general. Any substantial changes will be discussed and training given.

SAFEGUARDING

All employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults. Familiarisation with and adherence to Safeguarding policies is an essential requirement of all employees as is participation in related mandatory/statutory training.

Person Specification

Qualifications

Essential

  • Qualifications:
  • GCSE Grade A to C in English and Maths
  • Must be qualified to HCA NVQ level 3

Experience

Essential

  • Experience:
  • Previous employment as a Health Care Assistant in General Practice
  • Skills:
  • ECG recording; Phlebotomy; Vaccination; Computer literate; Experience of working with a GP clinical system (EMIS web)
  • Personal qualities:
  • Evidence of team working
  • Evidence of working on own initiative
  • Flexible approach to workload
  • Other:
  • Car driver/owner

Desirable

  • Skills:
  • Ear Syringing
  • Wound Care
Person Specification

Qualifications

Essential

  • Qualifications:
  • GCSE Grade A to C in English and Maths
  • Must be qualified to HCA NVQ level 3

Experience

Essential

  • Experience:
  • Previous employment as a Health Care Assistant in General Practice
  • Skills:
  • ECG recording; Phlebotomy; Vaccination; Computer literate; Experience of working with a GP clinical system (EMIS web)
  • Personal qualities:
  • Evidence of team working
  • Evidence of working on own initiative
  • Flexible approach to workload
  • Other:
  • Car driver/owner

Desirable

  • Skills:
  • Ear Syringing
  • Wound Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Westgate Practice

Address

Greenhill Health Centre

Church Street

Lichfield

Staffordshire

WS13 6JL


Employer's website

https://www.westgatepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Westgate Practice

Address

Greenhill Health Centre

Church Street

Lichfield

Staffordshire

WS13 6JL


Employer's website

https://www.westgatepractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse Manager

Gemma Small

gemma.small@nhs.net

01543416633

Details

Date posted

01 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

A3128-24-0009

Job locations

Greenhill Health Centre

Church Street

Lichfield

Staffordshire

WS13 6JL


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