Practice Manager

Job description

Job responsibilities

Your main responsibilities will be:

Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

Functional management of all clinical and administrative staff

Managing NHS contractual compliance and statutory business compliance

Managing contracts for services i.e. cleaning, gardening, window cleaning etc

Leading change and continuous improvement initiatives

Coordinating the reviewing and updating of all practice policies and procedures

Developing, implementing and embedding an efficient business resilience plan (BRP)

Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners

Ensuring compliance to CQC regulations and requirements

Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

Coordinating the practice diary and practice meetings and liaising at external meetings as required

Marketing the practice appropriately and maintaining the practice and NHS choices websites and other media platforms

Managing the Patient Participation Group

Managing all complaints effectively

Ensuring compliance with HR legislation and deal with disciplinary issues accordingly

The management of the premises, including health and safety aspects such as risk assessments and mandatory training

Managing the practice IT system and ensuring compliance with IT security and IG

Ensuring all staff have the appropriate level of training

Person Specification

Qualifications

Essential

• GCSE / A'Level grades A-C in English and Maths
• Good standard of education with excellent literacy and numeracy skills

Desirable

• Educated to degree level in healthcare or business
• Leadership and / or Management Qualification
• AMSPAR Qualification

Experience

Essential

• The successful candidate must be pro-active with a positive can do approach, provide dynamic leadership and have the passion, integrity and initiative to drive success in an ever-changing NHS.
• Previous NHS primary care practice management experience is essential. A working knowledge and demonstrable skills and competency in all aspects of business management and human resource management, including creating and developing initiatives, building strong relationships and driving change within a practice.
• Possess excellent leadership and interpersonal skills, planning and implementation of policies and be able to adapt quickly to a fast-changing, complex environment.
• Strong IT skills are essential and a willingness to embrace and implement new technologies and drive change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yeading Medical Centre

Address

Yeading Medical Centre

18 Hughenden Gardens

Northolt

Middlesex

UB5 6LD

Employer's website

https://www.yeadingmedicalcentre.nhs.uk/ (Opens in a new tab)