Job summary
The post holder will be joining a
well established, dynamic and friendly team of 8 Social Prescribing Link
Workers. The role of a Social Prescriber is renowned as a job that brings huge
satisfaction and a sense of purpose. Ideally suited to an individual with a
passion for supporting others to improve their health and wellbeing.
This post is an amalgamation of two
roles which have been merged to provide a full time position.
Please note we are not an Agenda for Change Organisation.
Benefits of working with us include:
27 days annual leave increasing by 1 day each year of service to a maximum of 33 days plus B/H (pro rata)
NHS Pension
Blue Light Discount Card
Wellbeing support including access to Well Being Champions
5 days study leave per year (pro rata)
Interviews due to take place on 25 and 26 November 2024 at Dunston Innovation Centre.
Main duties of the job
Social Prescribing Link Worker Role
3 days per week: based in a GP
Practice working as a Social Prescribing Link Worker, undertaking
patient appointments and supporting them to link with activities and services
in the community.
Social prescribing empowers people to
take control of their health and wellbeing through referral to non-medical link
workers who give time focus on what matters to me and take a holistic
approach, connecting people to community groups and statutory services for
practical and emotional support. With link workers supporting existing groups
to be accessible and sustainable.
Triage Coordinator Role
2 days per week: based at Dunston
Innovation Centre undertaking the Triage coordinator post.
The post holder will review all
referrals to the Social Prescribing Service and assess their appropriateness
for the service. The post holder will engage with all new referrals, with a
view to link them to suitable services, support and community activities at the
first opportunity.
The role will work closely with the
Social Prescribing Lead to discuss complex cases and develop approaches to link
with statutory services providers with a view to support patients. It is vital that the post holder has a
strong awareness and understanding of when it is appropriate or necessary to
refer people back to other health professionals, when what the person needs is
beyond the scope of the link worker role.
About us
Arc Primary Care is the umbrella
organisation of the Primary Care Network (PCN) in Chesterfield and Dronfield.
Arc Primary Care is an alliance of GP Practices.
Our members consist of 10 GP
practices which cover a population of over 102,000 patients. At Arc we are
committed to ensuring the sustainability of General Practice (and the time
honoured valued of list-based general practice model) and realising the
benefits of working together.
We
deliver enhanced services within the PCN designed to support and enhance the
services offered by our member GP Practices within Chesterfield and Dronfield. We do this by employing staff to work through
the Additional Roles Reimbursement Scheme and findinginnovative and sustainable solutions
to the changing needs of the Practices; we bid for contracts to help tackle
health inequalities and drive up standards of care within the Chesterfield and
Dronfield locality.
Job description
Job responsibilities
Main
duties and responsibilities (combined Social
Prescribing Link Worker/Triage coordinator roles):
1. Take referrals from GP practices within Primary Care Networks, providing
practice-based consultations with patients (and possibly carers etc) and
community-based appointments. i.e. housebound patients, community service
events.
2. Provide personalised support to individuals, their families and carers
to take control of their wellbeing, live independently and improve their health
outcomes. Supporting them with issues such as debt, housing,
employment, loneliness and caring responsibilities.
3. Develop
relationships by giving people time and focus on what matters to me. Take a
holistic approach, based on the persons priorities and the wider determinants
of health.
4. Co-produce
a personalised supportplan to improve health and wellbeing, introducing
or reconnecting people to community groupsand statutory services.
5. Integrate into and form part of General Practice/Primary Care Network
teams to provide the support needed in those communities they serve.
6. Liaise and communicate with Patients, Carers, Advocates, Health and
Social Care professionals, voluntary sector and stakeholders involved in the
wellbeing of your caseload and communities.
7. Ensuring that work is delivered in a timely and effective manner, the
role will require managing and prioritising your own caseload, in accordance
with the needs, priorities and any urgent support required by individuals on
the caseload. It is vital that you have a strong awareness and understanding of
when it is appropriate or necessary to refer people back to other health
professionals, when what the person needs is beyond the scope of the link
worker role e.g. when there is a mental health need requiring a qualified
practitioner.
8. Build
relationships with staff in GP practices within the local Primary Care Network
(PCN), attending relevant meetings, becoming part of the wider network team,
giving information and feedback on social prescribing to promote the social
prescribing service.
9. Work in partnership with local agencies to raise
awareness of social prescribing and how partnership working can reduce pressure
on statutory services, improve health outcomes and enable a holistic approach
to care.
10. Introduce people to community groups, activities
and statutory services. Follow up to ensure they
are happy, able to engage and receiving good support.
11. Work with
local partners to identify unmet needs within the community and gaps in
community provision.Whilst empowering patients to volunteer and
build their skills and confidence and strengthen community resilience.
12. Work
sensitively with people, their families and carers to capture key information,
enabling tracking referrals into the service and the impact of social
prescribing.
13.
and any other duties commensurate with the role as
advised by your line manager.
Job description
Job responsibilities
Main
duties and responsibilities (combined Social
Prescribing Link Worker/Triage coordinator roles):
1. Take referrals from GP practices within Primary Care Networks, providing
practice-based consultations with patients (and possibly carers etc) and
community-based appointments. i.e. housebound patients, community service
events.
2. Provide personalised support to individuals, their families and carers
to take control of their wellbeing, live independently and improve their health
outcomes. Supporting them with issues such as debt, housing,
employment, loneliness and caring responsibilities.
3. Develop
relationships by giving people time and focus on what matters to me. Take a
holistic approach, based on the persons priorities and the wider determinants
of health.
4. Co-produce
a personalised supportplan to improve health and wellbeing, introducing
or reconnecting people to community groupsand statutory services.
5. Integrate into and form part of General Practice/Primary Care Network
teams to provide the support needed in those communities they serve.
6. Liaise and communicate with Patients, Carers, Advocates, Health and
Social Care professionals, voluntary sector and stakeholders involved in the
wellbeing of your caseload and communities.
7. Ensuring that work is delivered in a timely and effective manner, the
role will require managing and prioritising your own caseload, in accordance
with the needs, priorities and any urgent support required by individuals on
the caseload. It is vital that you have a strong awareness and understanding of
when it is appropriate or necessary to refer people back to other health
professionals, when what the person needs is beyond the scope of the link
worker role e.g. when there is a mental health need requiring a qualified
practitioner.
8. Build
relationships with staff in GP practices within the local Primary Care Network
(PCN), attending relevant meetings, becoming part of the wider network team,
giving information and feedback on social prescribing to promote the social
prescribing service.
9. Work in partnership with local agencies to raise
awareness of social prescribing and how partnership working can reduce pressure
on statutory services, improve health outcomes and enable a holistic approach
to care.
10. Introduce people to community groups, activities
and statutory services. Follow up to ensure they
are happy, able to engage and receiving good support.
11. Work with
local partners to identify unmet needs within the community and gaps in
community provision.Whilst empowering patients to volunteer and
build their skills and confidence and strengthen community resilience.
12. Work
sensitively with people, their families and carers to capture key information,
enabling tracking referrals into the service and the impact of social
prescribing.
13.
and any other duties commensurate with the role as
advised by your line manager.
Person Specification
Skills, knowledge & abilities
Essential
- Understanding of and commitment to equality and diversity in the workplace and in the delivery of services.
- Can organise and prioritise workload.
- Understanding of local health and social care services.
- Ability to listen, empathise with people and provide person-centred support in a non-judgemental way.
- Ability to work effectively with colleagues, patients and external organisations.
- Ability to assess risk, anticipate difficulties and successfully address them.
- Effective communication, both verbally and in writing.
Desirable
- Knowledge of the local voluntary sector and local services.
- Familiar with Safeguarding
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- 8 GCSEs Grade A to C or equivalent qualification
Desirable
- Training in motivational interviewing coaching/counselling or equivalent experience.
- Training and working knowledge of safeguarding adults and children
Experience
Essential
- Experience of working within a community, social care or voluntary sector
- Experience of computer software packages including excellent use of Microsoft Word and Excel.
- Experience of working with clients on a 1:1 basis.
- Experience of supporting people in a paid or unpaid capacity
Desirable
- Experience of using SystmOne or any other case management systems.
- Experience of working within primary care.
- Experience of working in a multi-disciplinary team.
- Experience of working with voluntary organisations.
- Experience of producing individual care plans.
- Experience of managing a caseload.
Other
Essential
- Willing to work flexibly within the team to cover annual leave or sickness, and to contribute to the extended hours' service if required.
- Ability to travel within the requirements of the role, with access to own transport
- DBS clearance
Person Specification
Skills, knowledge & abilities
Essential
- Understanding of and commitment to equality and diversity in the workplace and in the delivery of services.
- Can organise and prioritise workload.
- Understanding of local health and social care services.
- Ability to listen, empathise with people and provide person-centred support in a non-judgemental way.
- Ability to work effectively with colleagues, patients and external organisations.
- Ability to assess risk, anticipate difficulties and successfully address them.
- Effective communication, both verbally and in writing.
Desirable
- Knowledge of the local voluntary sector and local services.
- Familiar with Safeguarding
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- 8 GCSEs Grade A to C or equivalent qualification
Desirable
- Training in motivational interviewing coaching/counselling or equivalent experience.
- Training and working knowledge of safeguarding adults and children
Experience
Essential
- Experience of working within a community, social care or voluntary sector
- Experience of computer software packages including excellent use of Microsoft Word and Excel.
- Experience of working with clients on a 1:1 basis.
- Experience of supporting people in a paid or unpaid capacity
Desirable
- Experience of using SystmOne or any other case management systems.
- Experience of working within primary care.
- Experience of working in a multi-disciplinary team.
- Experience of working with voluntary organisations.
- Experience of producing individual care plans.
- Experience of managing a caseload.
Other
Essential
- Willing to work flexibly within the team to cover annual leave or sickness, and to contribute to the extended hours' service if required.
- Ability to travel within the requirements of the role, with access to own transport
- DBS clearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
