Pharmacy Technician

Ringmead Medical Practice

The closing date is 31 May 2024

Job summary

The role will provide support to our GPs, Clinical Pharmacists, other clinical staff and reception teams, co-ordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with patients, nursing homes, carers, hospitals and community pharmacies, responding to medication queries and updating medical records.

Main duties of the job

The successful candidate will be responsible for overseeing the planning, directing and operations of the prescription hub. They will provide oversight and direction to the prescription clerks in accordance with the organisation's policies and procedures. They will work closely with the relevant clinicians in implementing and maintaining procedures and policies, as well as being involved with medicine optimisation audits and protocol driven clinical tasks, working closely with the clinical pharmacists and GPs

About us

The Health Triangle PCN is a growing organisation, increasing in size from 32,000 to over 50,000 patients in the last few weeks. We are consequently looking to recruit a skilled, experienced and enthusiastic Pharmacy Technician to join our flourishing medicine management team.

Date posted

15 April 2024

Pay scheme

Other

Salary

£13.49 to £16.66 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3062-24-0012

Job locations

Great Hollands Health Centre

Great Hollands Square

Bracknell

Berkshire

RG128WY


Job description

Job responsibilities

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice

Key responsibilities

- Work with the Clinical Pharmacists, Community Pharmacists and Clinicians in - accordance with agreed practice prescribing standard operating procedures.

- Process repeat medication request, including conversion of acute requests to repeat medicines, changing quantities of medicines.

- Issuing prescriptions in line with agreed clinical protocols and within competency.

- Provide advice and guidance to patients regarding medication optimisation and lifestyle e.g inhaler techniques.

- Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

- Support the achievement of the practices prescribing targets ie QOF, IIF and local incentive scheme.

- Dealing with medication queries including acute medication requests, patient medication and prescription queries.

- To update and maintain accurate patient medication records on the practice clinical system, including advice given and advice taken.

- Liaise with primary and secondary care colleagues to ensure correct medicines are continued following the transfer of care.

- To assist the Senior Clinical Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.

- To assist with the development and review of medicine audits.

- Provide a contact for patients and colleagues with medication queries.

- Project work/prescribing initiatives under the support of the Pharmacist.

- Conduct medication reconciliation following discharge from hospital, clinic visits and other transfers of care, to ensure that medication changers are safely implemented in a timely fashion.

- To link with hospital and community pharmacy colleagues to address discrepancies, supply issues and queries within competency.

- Liaise with wider health care team including primary care staff, community nurses and care home staff with medication queries.

- To undertake regular audits.

- To support the safe and effective repeat prescribing of high risk medicines, ensuring that regular monitoring as per local/shared care guidance is taking place.

- Supporting patients to manage their medicines, for example, synchronisation of medications, reviewing patients suitability for monitored dosage systems, and setting up electronic repeat dispensing.

- To document interventions made to patients medications in their health care records to ensure there is a clear audit trail and changes are clearly accounted for.

- To promote cost effective, safe, evidence based prescribing in accordance with local formulary, medication optimisation strategy and national guidance.

- Attend local meetings seeking to improve access to medicines or repeat prescribing processes.

- Ensure patients and their families / carers views are taken into account in every stage of the decision making process.

- Seek advice from clinical lead as appropriate.

Development and Improvement

- Contribute to the development of efficient and effective services

Performance and Quality

- Liaise with reception, admin, and clinical teams to ensure effective care is delivered

Communications

- Communicate effectively by competent use of email, telephone, written, and face-to-face communication

- Ensure timely and accurate handling of messages/tasks, ensuring all unresolved or urgent matters are prioritised

- The post holder has access to confidential patient information and will, therefore need to have a working knowledge and adhere to all aspects of information governance, data protection and confidentiality policies. Ensure that patient confidentiality is maintained at all times

Internal Relationships

The post holder will work with little supervision, prioritising and managing their own workload on a day-to-day basis

General

- To ensure ongoing compliance with the CQCs (Care Quality Commission) essential standards of quality and safety

- To comply with all relevant Health and Safety regulations and policy

- To comply with and actively promote NCPCs Equality and Diversity Policy

- To support sustainability practices and recognise the shared responsibility of carrying out duties in a resource efficient way

- To undertake any other duties as appropriate

Salary is £13.49 to £16.66 per hour.

Benefits:

Company events

Company pension

Employee discount

Flexitime

Free flu jabs

Free parking

On-site parking

Private medical insurance

Sick pay

Store discount

Birthday day off

Schedule:

Day shift

Flexitime

Monday to Friday

Weekend availability

Job description

Job responsibilities

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice

Key responsibilities

- Work with the Clinical Pharmacists, Community Pharmacists and Clinicians in - accordance with agreed practice prescribing standard operating procedures.

- Process repeat medication request, including conversion of acute requests to repeat medicines, changing quantities of medicines.

- Issuing prescriptions in line with agreed clinical protocols and within competency.

- Provide advice and guidance to patients regarding medication optimisation and lifestyle e.g inhaler techniques.

- Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

- Support the achievement of the practices prescribing targets ie QOF, IIF and local incentive scheme.

- Dealing with medication queries including acute medication requests, patient medication and prescription queries.

- To update and maintain accurate patient medication records on the practice clinical system, including advice given and advice taken.

- Liaise with primary and secondary care colleagues to ensure correct medicines are continued following the transfer of care.

- To assist the Senior Clinical Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.

- To assist with the development and review of medicine audits.

- Provide a contact for patients and colleagues with medication queries.

- Project work/prescribing initiatives under the support of the Pharmacist.

- Conduct medication reconciliation following discharge from hospital, clinic visits and other transfers of care, to ensure that medication changers are safely implemented in a timely fashion.

- To link with hospital and community pharmacy colleagues to address discrepancies, supply issues and queries within competency.

- Liaise with wider health care team including primary care staff, community nurses and care home staff with medication queries.

- To undertake regular audits.

- To support the safe and effective repeat prescribing of high risk medicines, ensuring that regular monitoring as per local/shared care guidance is taking place.

- Supporting patients to manage their medicines, for example, synchronisation of medications, reviewing patients suitability for monitored dosage systems, and setting up electronic repeat dispensing.

- To document interventions made to patients medications in their health care records to ensure there is a clear audit trail and changes are clearly accounted for.

- To promote cost effective, safe, evidence based prescribing in accordance with local formulary, medication optimisation strategy and national guidance.

- Attend local meetings seeking to improve access to medicines or repeat prescribing processes.

- Ensure patients and their families / carers views are taken into account in every stage of the decision making process.

- Seek advice from clinical lead as appropriate.

Development and Improvement

- Contribute to the development of efficient and effective services

Performance and Quality

- Liaise with reception, admin, and clinical teams to ensure effective care is delivered

Communications

- Communicate effectively by competent use of email, telephone, written, and face-to-face communication

- Ensure timely and accurate handling of messages/tasks, ensuring all unresolved or urgent matters are prioritised

- The post holder has access to confidential patient information and will, therefore need to have a working knowledge and adhere to all aspects of information governance, data protection and confidentiality policies. Ensure that patient confidentiality is maintained at all times

Internal Relationships

The post holder will work with little supervision, prioritising and managing their own workload on a day-to-day basis

General

- To ensure ongoing compliance with the CQCs (Care Quality Commission) essential standards of quality and safety

- To comply with all relevant Health and Safety regulations and policy

- To comply with and actively promote NCPCs Equality and Diversity Policy

- To support sustainability practices and recognise the shared responsibility of carrying out duties in a resource efficient way

- To undertake any other duties as appropriate

Salary is £13.49 to £16.66 per hour.

Benefits:

Company events

Company pension

Employee discount

Flexitime

Free flu jabs

Free parking

On-site parking

Private medical insurance

Sick pay

Store discount

Birthday day off

Schedule:

Day shift

Flexitime

Monday to Friday

Weekend availability

Person Specification

Qualifications

Essential

  • - Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011 plus BTEC pharmacy services underpinning knowledge
  • - National Certificate or recognised equivalents Accuracy Checking Certificate
  • - Must be registered with General Pharmaceutical Council

Desirable

  • - Independence patient dispensing systems
  • - Use of EMIS and Ardens clinical systems
  • - Min 2 years post qualification experience

Experience

Essential

  • - Ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
  • - Ability to work as part of a multi-disciplinary team
  • - Ability to work quickly and accurately
  • - Excellent concentration skills, demonstrating undivided attention to detail
  • - Excellent communication and inter-personal skills

Personal Attributes

Essential

  • - Strong commitment to the vision and values of NCPC
  • - Genuine interest in and commitment to the needs of the local community
  • - Commitment to the development of people and services, as required by NCPC
  • - Desire to achieve and maintain high standards
  • - Able to cope with sensitive nature of work, with a patient and calm approach
  • - Show complete reliability in all matters and is honest and trustworthy
  • - Possess a real desire to provide quality service to patients
Person Specification

Qualifications

Essential

  • - Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011 plus BTEC pharmacy services underpinning knowledge
  • - National Certificate or recognised equivalents Accuracy Checking Certificate
  • - Must be registered with General Pharmaceutical Council

Desirable

  • - Independence patient dispensing systems
  • - Use of EMIS and Ardens clinical systems
  • - Min 2 years post qualification experience

Experience

Essential

  • - Ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
  • - Ability to work as part of a multi-disciplinary team
  • - Ability to work quickly and accurately
  • - Excellent concentration skills, demonstrating undivided attention to detail
  • - Excellent communication and inter-personal skills

Personal Attributes

Essential

  • - Strong commitment to the vision and values of NCPC
  • - Genuine interest in and commitment to the needs of the local community
  • - Commitment to the development of people and services, as required by NCPC
  • - Desire to achieve and maintain high standards
  • - Able to cope with sensitive nature of work, with a patient and calm approach
  • - Show complete reliability in all matters and is honest and trustworthy
  • - Possess a real desire to provide quality service to patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ringmead Medical Practice

Address

Great Hollands Health Centre

Great Hollands Square

Bracknell

Berkshire

RG128WY


Employer's website

https://www.ringmeadmedicalpractice.org.uk/ (Opens in a new tab)

Employer details

Employer name

Ringmead Medical Practice

Address

Great Hollands Health Centre

Great Hollands Square

Bracknell

Berkshire

RG128WY


Employer's website

https://www.ringmeadmedicalpractice.org.uk/ (Opens in a new tab)

For questions about the job, contact:

PCN Manager

Vonnie Phillips

vonnie.phillips@nhs.net

Date posted

15 April 2024

Pay scheme

Other

Salary

£13.49 to £16.66 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3062-24-0012

Job locations

Great Hollands Health Centre

Great Hollands Square

Bracknell

Berkshire

RG128WY


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