Job responsibilities
Ringmead Medical Practice
JOB DESCRIPTION
JOB TITLE: Phlebotomist
REPORTS TO: Nurse Manager (Clinically)
Assistant Practice
Manager (Administratively)
HOURS: 15 hours/week
Job Summary:
This
is a clinical role working under the supervision of the practice nurse and
strictly in accordance with specific practice guidelines and protocols; the Health
Care Assistant will assist the practice clinical team in the provision and
delivery of prescribed programmes of patient care.
Job Responsibilities
may include:
Clinical:
- Weight
monitoring
- Restocking/maintenance
of equipment
- Restocking
of clinical areas
- Preparing
and maintaining environments and equipment before, during and after
patient care.
- Assisting
in the assessment and surveillance of patients health and well-being
- Helping
to raise awareness of health and well-being and how it can be promoted
- Assisting
with the collection and collation of data on needs related to health and
well-being
- Any other
delegated duties appropriate to the post.
Administration and
professional responsibilities:
Support the Assistant Practice Manager
in the implementation of service specifications for GP Outcome Frameworks and
other local initiatives.
Participate in
the administrative and professional responsibilities of the practice team
Ensure
accurate and legible notes of all consultations and treatments are recorded in
the patients notes
Ensure the
clinical computer system is kept up to date with accurate details recorded
Ensure
appropriate items of service claims are made accurately, reporting any problems
to the practice administrator
Ensure
accurate completion of all necessary documentation associated with patient health
care and registration with the practice
Ensure
collection and maintenance of statistical information required for regular and
ad hoc reports
Attend and
participate in practice meetings as required
Assist in
formulation of practice philosophy, strategy and policy
To assist in seasonal and special
projects as requested e.g. flu campaign
To work with team members to ensure
efficient stock control ordering process in place
To work with reception team to ensure
appropriate use of Nurse/HCA appointments.
Confidentiality:
- In the course of
seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
- In the performance
of the duties outlined in this Job Description, the post-holder may have
access to confidential information relating to patients and their carers,
practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such
information from any source is to be regarded as strictly confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and
maintaining their own and others health, safety and security as defined in the
practice Health & Safety Policy, to include:
- Using personal
security systems within the workplace according to practice guidelines
- Identifying the
risks involved in work activities and undertaking such activities in a way
that manages those risks
- Making effective
use of training to update knowledge and skills
- Using appropriate
infection control procedures, maintaining work areas in a tidy and safe
way and free from hazards
- Reporting
potential risks identified.
Equality and Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a way
that recognises the importance of peoples rights, interpreting them in a
way that is consistent with practice procedures and policies, and current
legislation
- Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a
manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
- Participation in
an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development
- Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
- Alert other team
members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or
under supervision
- Contribute to the
effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work effectively
with individuals in other agencies to meet patients needs
- Effectively manage
own time, workload and resources.
Communication:
The post-holder
should recognise the importance of effective communication within the team and
will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognise peoples
needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The
post-holder will:
- Apply practice
policies, standards and guidance
- Discuss with other
members of the team how the policies, standards and guidelines will affect
own work
- Participate in
audit where appropriate.
