Prescribing Support Administrator

Job description

Job responsibilities

Please see attached job description and person spec for more information

Adherence to prescribing guidelines and local prescribing formularies, through safe clinical practice (i.e. MHRA alerts and NICE guidelines)

Issue unauthorised repeat prescriptions on a daily basis with GP contact for signing scripts by following Standard Operating Procedures guidelines for issuing scripts.

Stock and monitor in-house medications and appliances

Monitor in house controlled drug prescribing audit trails

Use DAWN Software to obtain INR and anticoagulation dosing.

Transfer medicines information from other healthcare agencies onto in-house patient information systems

Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system

Liaise with practice doctors and staff over prescribing issues

Liaising with secondary care

Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts.

Liaise with patients re prescribing queries and issues

Define and create protocols within the practice in consultation with other members of the team

Working autonomously with due attention to agreed protocols and practice

Ability to prioritise workload

Dealing with day-to-day patient queries/issues re medication

Providing patient education materials related to medication

Contacting patients after drug alerts

Understand the practice computer system and use it according to agreed protocols and practice

Flag up areas where improvements can be made

Be fully involved in system changes initiated nationally or locally

To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision

Actively participate in regular one to one meetings with the Senior clinical pharmacist to review personal development and team performance

Provide a high standard of professional conduct

Actively participate in the practices appraisal scheme

Take responsibility for own developmental learning and performance

Identify appropriate areas of personal development

Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training

Alert management and other team members to issues of quality and risk, taking action where appropriate

Work effectively with individuals in external agencies to meet patient needs

Effectively prioritise, organise and manage own time, workload and resources

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Experience

Essential

• Experience of working with the general public
• Customer or patient service complaints resolution
• Experience of working in a team
• Knowledge and experience of conflict management
• Experience of working closely with colleagues, managers and clinicians

Desirable

• Experience of working in a healthcare setting
• Experience of working in Primary Care
• Knowledge and experience of safeguarding

Skills

Essential

• Excellent communication skills and interpersonal skills
• Demonstrable IT skills
• Proven problem solving and analytical skills
• Ability to maintain a positive work environment

Aptitude

Essential

• Personable and approachable and empathetic
• Sensible and able to use own initiative
• Demonstrates honesty and integrity and promotes organisational values
• An ability to maintain confidentiality and trust
• Ability to work under pressure and to tight and often changing deadlines
• Proven team worker with ability to motivate others.
• Able to manage conflict in a positive and supportive manner
• Able to demonstrate flexibility, enthusiasm and commitment.
• Ability to work on own initiative and organise workload

Employer details

Employer name

The Middlewood Partnership

Address

Bollington Medical Centre

Wellington Road

Bollington

SK10 5JH

Employer's website

https://middlewoodpartnership.co.uk/ (Opens in a new tab)