Patient Records Administrator

The Middlewood Partnership

Information:

This job is now closed

Job summary

This is a unique opportunity to be part of, and contribute to, the development of a new and innovative primary care organisation. We are establishing a coding and workflow team that will work across all four of our practice bases to support all aspects of safely and effectively managing our patient records. The successful candidate will be working as part of a team of administrators and will be required to work without direct supervision and be able to determine own workload priorities.

Main duties of the job

We are looking for a candidate who shares our values and has the energy, skills and enthusiasm to contribute to this team. We are looking to recruit an individual who will undertake work across our four base practices.

Ideally you will have previous experience of working in primary care. You will understand the importance of safely managing patient records.

About us

At Middlewood we are committed to:

  • Providing high quality, sustainable, General Practice care from premises in Bollington, Disley and Poynton

  • Providing services that are joined up with other health, social care and voluntary providers

  • Retaining valued well trained, motivated and enthusiastic staff

  • Continuing to be at the forefront of offering excellence in education and training for inter-professional staff

  • Developing specialist services and care that are provided for patients registered with the practice across the geographical area of Bollington, Disley and Poynton

  • Participating in research that is relevant and beneficial to our patients

Date posted

13 September 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3049-21-9348

Job locations

Bollington Medical Centre

Wellington Road

Bollington

SK10 5JH


5 Chester Road

Poynton

Stockport

Cheshire

SK12 1EU


Park Lane

Poynton

Stockport

Cheshire

SK12 1GP


2 Buxton Old Road

Disley

Stockport

Cheshire

SK12 2BB


Job description

Job responsibilities

Role overview

This role will be working within the coding and workflow team. Part of the team will be co-located in one practice base with other team members working in our other practice bases. The successful candidate must be flexible and able to work across all sites.

The main responsibilities of the post-holder will be:

  • Processing incoming mail, prioritising for scanning for all Middlewood patients

  • Workflow of EDT documents daily to practice base Docman

  • Read coding information into the practice clinical system

  • Auditing data collection standards in the practice

  • Filing and retrieving paperwork

  • Extraction of necessary data from clinical correspondence and input into electronic patient record

  • Scanning of letters and relevant correspondence into patients notes

  • Report faults to software supplier and track progress

  • Proactively initiate data quality improvement projects

  • Ensure security of data at all times

  • Support the coding workflow manager

Job description

Job responsibilities

Role overview

This role will be working within the coding and workflow team. Part of the team will be co-located in one practice base with other team members working in our other practice bases. The successful candidate must be flexible and able to work across all sites.

The main responsibilities of the post-holder will be:

  • Processing incoming mail, prioritising for scanning for all Middlewood patients

  • Workflow of EDT documents daily to practice base Docman

  • Read coding information into the practice clinical system

  • Auditing data collection standards in the practice

  • Filing and retrieving paperwork

  • Extraction of necessary data from clinical correspondence and input into electronic patient record

  • Scanning of letters and relevant correspondence into patients notes

  • Report faults to software supplier and track progress

  • Proactively initiate data quality improvement projects

  • Ensure security of data at all times

  • Support the coding workflow manager

Person Specification

Experience

Essential

  • Experience of working in a team
  • Experience of working closely with colleagues, managers and clinicians
  • Able to demonstrate knowledge and understanding of the importance of information governance
  • Keyboard and word processing skills, particularly Microsoft Office
  • GCSE (or equivalent) English and Maths

Desirable

  • Experience of working in a healthcare setting
  • Understanding of the NHS organisation
  • Knowledge of EMIS or other clinical software systems

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills
  • GCSE (or equivalent) English and Maths

Skills

Essential

  • Excellent communication skills and interpersonal skills
  • Demonstrable IT skills, particularly patient databases
  • Proven problem solving and analytical skills
  • Demonstrable attention to detail
  • Ability to maintain a positive work environment

Aptitude

Essential

  • Personable and approachable and empathetic
  • Sensible and able to use own initiative
  • Demonstrates honesty and integrity and promotes organisational values
  • An ability to maintain confidentiality and trust
  • Ability to work under pressure and to tight and often changing deadlines
  • Proven team worker with ability to motivate others
  • Able to demonstrate flexibility, enthusiasm and commitment.
  • Ability to work on own initiative and organise workload
  • Car user and able to travel between practice sites
Person Specification

Experience

Essential

  • Experience of working in a team
  • Experience of working closely with colleagues, managers and clinicians
  • Able to demonstrate knowledge and understanding of the importance of information governance
  • Keyboard and word processing skills, particularly Microsoft Office
  • GCSE (or equivalent) English and Maths

Desirable

  • Experience of working in a healthcare setting
  • Understanding of the NHS organisation
  • Knowledge of EMIS or other clinical software systems

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills
  • GCSE (or equivalent) English and Maths

Skills

Essential

  • Excellent communication skills and interpersonal skills
  • Demonstrable IT skills, particularly patient databases
  • Proven problem solving and analytical skills
  • Demonstrable attention to detail
  • Ability to maintain a positive work environment

Aptitude

Essential

  • Personable and approachable and empathetic
  • Sensible and able to use own initiative
  • Demonstrates honesty and integrity and promotes organisational values
  • An ability to maintain confidentiality and trust
  • Ability to work under pressure and to tight and often changing deadlines
  • Proven team worker with ability to motivate others
  • Able to demonstrate flexibility, enthusiasm and commitment.
  • Ability to work on own initiative and organise workload
  • Car user and able to travel between practice sites

Employer details

Employer name

The Middlewood Partnership

Address

Bollington Medical Centre

Wellington Road

Bollington

SK10 5JH


Employer's website

https://middlewoodpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Middlewood Partnership

Address

Bollington Medical Centre

Wellington Road

Bollington

SK10 5JH


Employer's website

https://middlewoodpartnership.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Assistant

Sarah Kalnins

sarah.kalnins@nhs.net

Date posted

13 September 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3049-21-9348

Job locations

Bollington Medical Centre

Wellington Road

Bollington

SK10 5JH


5 Chester Road

Poynton

Stockport

Cheshire

SK12 1EU


Park Lane

Poynton

Stockport

Cheshire

SK12 1GP


2 Buxton Old Road

Disley

Stockport

Cheshire

SK12 2BB


Supporting documents

Privacy notice

The Middlewood Partnership's privacy notice (opens in a new tab)