Job summary
Bay Medical Group are recruiting for a part time administrator to work as part of the Medicine Management Team.
This role will be based at Heysham Primary Care Centre working 28 hours per week. The working pattern for this role will be Monday 09:00 until 18:00, Tuesday 08:00 until 13:00, Thursday 08:00 until 13:00, Friday 08:00 until 18:00.
Interview date 3rd October 2024.
This is a temporary fixed term role until March 2026.
Main duties of the job
What is the main purpose of this role?
To work as part of the Medicines Management Team to enable the Practice to offer quality patient care.
To issue prescriptions as requested and maintain information in patient computer records.
To work in line with the MMT Protocol / Flow chart.
Undertake a variety of administrative duties to assist the smooth running of the practice.
About us
Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.
Formed in 2016/17 by established legacy practices in the town, we are fortunate to be a single at scale provider in a distinct geographical area and as such were able to establish the Primary Care Network (PCN) for Morecambe and Heysham in July 2019, with Bay Medical Group as the only Practice in the PCN.
For further information about the benefits of working for us visit https://www.baymedicalgroup.co.uk/benefits
We offer:
- A comprehensive induction which introduces you to Bay Medical Group, how we work and our wonderful staff.
- The opportunity to develop within the Practice.
- 20 days annual leave, increasing to 30 days through length of service (plus BH).
- Occupational Sick Pay scheme after one year.
- Access to NHS Pension, Discount and Cycle to Work schemes.
- Regular wellbeing events such as away days and social outings.
We reserve the right to close this vacancy early should we receive enough applications.
Job description
Job responsibilities
MAJOR DUTIES AND RESPONSIBILITIES OF THE POST
Management of prescribing records
Ensure that all requests for repeat prescriptions on EPS are actioned, where possible, within two working days
Manage requests for Acute/Past Acute Medications
Check that all repeat items requested are due to be issued
Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart
Add items as requested for Dressings/ Nutrition and Ostomy purposes.
Synchronisation of items on repeat prescription.
Amend quantity of medication if appropriate.
Liaising with Local Pharmacies
Manage incoming MMT phonelines (Patient/Pharmacy/Internal)
Action EMIS Access and Pharmacy emails
Supporting BMG colleagues with queries where appropriate
Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions
Add Queries to the Pharmacy Triage if appropriate
Check Gap in Issue / Medicine Compliance following (SOPs)
Manage Drugs Cabinet for Emergency Trolley/Site use
Communicate effectively with our patients via digital and non-digital platforms
Job description
Job responsibilities
MAJOR DUTIES AND RESPONSIBILITIES OF THE POST
Management of prescribing records
Ensure that all requests for repeat prescriptions on EPS are actioned, where possible, within two working days
Manage requests for Acute/Past Acute Medications
Check that all repeat items requested are due to be issued
Any items not on repeat prescription that are requested by a patient need to be managed in line with MMT Protocol / Flow Chart
Add items as requested for Dressings/ Nutrition and Ostomy purposes.
Synchronisation of items on repeat prescription.
Amend quantity of medication if appropriate.
Liaising with Local Pharmacies
Manage incoming MMT phonelines (Patient/Pharmacy/Internal)
Action EMIS Access and Pharmacy emails
Supporting BMG colleagues with queries where appropriate
Use Standard Operating Procedures (SOPs) to Issue holiday prescriptions
Add Queries to the Pharmacy Triage if appropriate
Check Gap in Issue / Medicine Compliance following (SOPs)
Manage Drugs Cabinet for Emergency Trolley/Site use
Communicate effectively with our patients via digital and non-digital platforms
Person Specification
Other
Desirable
- Flexible with overtime to meet the needs of the business.
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Confident with delegated responsibility.
- Good attendance/ time keeping record.
- Physically able to undertake responsibilities of the role.
- Presentable and tidy appearance.
Experience
Essential
- Proficient in use of Microsoft Word, Outlook.
- Operating as part of a team.
Desirable
- Working in a Primary Care setting.
- Customer Service.
- Knowledge of medication & Medical Terminology.
Skills
Essential
- Excellent communication skills.
- Confident working with people face to face and over the telephone.
- Keyboard skills for regular use of computer systems.
- Organisational skills.
- Accuracy.
- Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment
Desirable
- Knowledge of medical terminology.
- Use of EMIS system.
Qualifications
Essential
Desirable
Person Specification
Other
Desirable
- Flexible with overtime to meet the needs of the business.
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Confident with delegated responsibility.
- Good attendance/ time keeping record.
- Physically able to undertake responsibilities of the role.
- Presentable and tidy appearance.
Experience
Essential
- Proficient in use of Microsoft Word, Outlook.
- Operating as part of a team.
Desirable
- Working in a Primary Care setting.
- Customer Service.
- Knowledge of medication & Medical Terminology.
Skills
Essential
- Excellent communication skills.
- Confident working with people face to face and over the telephone.
- Keyboard skills for regular use of computer systems.
- Organisational skills.
- Accuracy.
- Mentally and emotionally able to deal with the demands of the role e.g. distressed patients/ pressurised environment
Desirable
- Knowledge of medical terminology.
- Use of EMIS system.
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
