Job summary
Bay Medical group are recruiting for a Medicine Management Team Leader. In this role the successful candidate will work closely with the MMT Operational Manager to provide day to day oversight and running of MMT. The post holder will be responsible for supporting efficient and comprehensive management provision ensuring that areas identified as potential risk to service continuation are reported to the MMT Operational Manager.
This is a permanent, part time role, working 20 hours per week. The working pattern for the role will be, Monday 8am - 1pm, Tuesday 8am - 1pm, Thursday 12pm - 5pm and Friday 8am - 1pm. Location for this role will be split between Heysham Primary Care Centre and York Bridge Surgery.
Interview date: Friday 18th August 2023.
Main duties of the job
To be an active member of the Practice Team of Managers and manage delegated tasks for the day to day running of MMT.
To be responsible for ensuring that HR administration is complete; to include sickness recording, return to work interviews.
To effectively manage annual leave and staff rota ensuring that services are maintained safely and within minimum operating levels.
To arrange team meetings and take minutes; ensure attendees are notified and invites sent.
Record overtime accurately and in a timely manner for Finance to action.
Be involved in scheduling induction with MMT for new starters.
Ensure MMT are up to date with mandatory training.
To undertake appropriate tasks as delegated by the Operational Manager
Involvement in recruitment of staff with Operational Manager.
Provide cross cover for urgent matters when Operation Manager for Nursing is on leave or absent.
Some of our benefits are:
A comprehensive induction
Access to the NHS Pension Scheme
Access to Occupational Sick Pay scheme after one year
Incremental annual leave scheme
Access to NHS staff discount scheme
Cycle to work scheme
We reserve the right to close the advert at any time if sufficient appropriate applications are received and we regret we can only contact applicants who are short-listed for interview.
About us
Bay Medical Group is proud to be the single at scale provider of general practice services to the population of Morecambe and Heysham. We are based in 5 sites across the town and have a patient population of c54,000. Operating in a distinct geographical area we established Bay Primary Care Network (PCN) in 2019 and work closely with other service providers and voluntary sector to improve the health and wellbeing of our local population.
For further information about the benefits of working for us visit https://www.baymedicalgroup.co.uk/benefits
We are pleased to take part on the Mind Mental Health Charity Workplace Index and receive a bronze award for the second year running as an employer achieving change.
Bay Medical Group - for happier, healthier people
Job description
Job responsibilities
MAIN DUTIES
To be an active member of the Practice Team of Managers and manage delegated tasks for the day to day running of MMT.
To be responsible for ensuring that HR administration is complete; to include sickness recording, return to work interviews.
To effectively manage annual leave and staff rota ensuring that services are maintained safely and within minimum operating levels.
To arrange team meetings and take minutes; ensure attendees are notified and invites sent.
Record overtime accurately and in a timely manner for Finance to action.
Be involved in scheduling induction with MMT for new starters.
Ensure MMT are up to date with mandatory training.
To undertake appropriate tasks as delegated by the Operational Manager
Involvement in recruitment of staff with Operational Manager.
Provide cross cover for urgent matters when Operation Manager for Nursing is on leave or absent.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.
Communicate effectively with outside agencies.
Management
To ensure the team follow established protocols and procedures in line with established standard operational procedures (SOPs)
To act as a role model for staff and where appropriate undertake wellbeing conversations.
Report in a timely manner significant potential and actual challenges to MMT Operational Manager promoting a problem-solving approach.
Job description
Job responsibilities
MAIN DUTIES
To be an active member of the Practice Team of Managers and manage delegated tasks for the day to day running of MMT.
To be responsible for ensuring that HR administration is complete; to include sickness recording, return to work interviews.
To effectively manage annual leave and staff rota ensuring that services are maintained safely and within minimum operating levels.
To arrange team meetings and take minutes; ensure attendees are notified and invites sent.
Record overtime accurately and in a timely manner for Finance to action.
Be involved in scheduling induction with MMT for new starters.
Ensure MMT are up to date with mandatory training.
To undertake appropriate tasks as delegated by the Operational Manager
Involvement in recruitment of staff with Operational Manager.
Provide cross cover for urgent matters when Operation Manager for Nursing is on leave or absent.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.
Communicate effectively with outside agencies.
Management
To ensure the team follow established protocols and procedures in line with established standard operational procedures (SOPs)
To act as a role model for staff and where appropriate undertake wellbeing conversations.
Report in a timely manner significant potential and actual challenges to MMT Operational Manager promoting a problem-solving approach.
Person Specification
Qualifications
Essential
- Recognised qualification (certificate or above) in management or equivalent level or knowledge gained through experience.
- GCSE Maths
- GCSE English
Desirable
- NVQ or supervisory/ Management experience.
Experience
Essential
- Patient or customer facing service experience.
- Experience in line managing staff and supervision.
- Managed in a changing environment.
- Evidence of continuing professional development
Desirable
- Management experience (preferably in primary care)
- Experience of implementing policies and protocols Knowledge of MMT
Skills
Essential
- Excellent communication skills
- Ability to prioritise and work in fast paced environment.
- Confident working with people face-to-face and over the telephone.
- Ability to lead and motivate a team.
- Capable of managing/ liaising within a multidisciplinary team.
- Ability to work with clinicians and senior managers.
- Numerate and IT literate (capable of producing own reports/ documents/ presentations etc. as appropriate).
- Able to forward plan and schedule work for self and others.
- Able to work within agreed parameters.
- Strong organisational skills
Desirable
- Knowledge and experience of NHS/GP procedures and policies.
- Knowledge and experience of EMIS
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Self-motivated and positive outlook.
- Good attendance/ time keeping record.
- Physically able to undertake the role.
- Presentable and tidy appearance.
- Ability to maintain periods of prolonged concentration.
Other
Essential
- Ability to travel across sites.
- Flexible to provide cover and work across sites.
Desirable
Person Specification
Qualifications
Essential
- Recognised qualification (certificate or above) in management or equivalent level or knowledge gained through experience.
- GCSE Maths
- GCSE English
Desirable
- NVQ or supervisory/ Management experience.
Experience
Essential
- Patient or customer facing service experience.
- Experience in line managing staff and supervision.
- Managed in a changing environment.
- Evidence of continuing professional development
Desirable
- Management experience (preferably in primary care)
- Experience of implementing policies and protocols Knowledge of MMT
Skills
Essential
- Excellent communication skills
- Ability to prioritise and work in fast paced environment.
- Confident working with people face-to-face and over the telephone.
- Ability to lead and motivate a team.
- Capable of managing/ liaising within a multidisciplinary team.
- Ability to work with clinicians and senior managers.
- Numerate and IT literate (capable of producing own reports/ documents/ presentations etc. as appropriate).
- Able to forward plan and schedule work for self and others.
- Able to work within agreed parameters.
- Strong organisational skills
Desirable
- Knowledge and experience of NHS/GP procedures and policies.
- Knowledge and experience of EMIS
Characteristics
Essential
- Focussed on delivering a quality service.
- Can function under pressure.
- Understanding of confidentiality.
- Self-motivated and positive outlook.
- Good attendance/ time keeping record.
- Physically able to undertake the role.
- Presentable and tidy appearance.
- Ability to maintain periods of prolonged concentration.
Other
Essential
- Ability to travel across sites.
- Flexible to provide cover and work across sites.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
