Mental Health Practitioner

Bay Medical Group


This job is now closed

Job summary

Bay Medical Group is a large and busy general practice providing service to the population of Morecambe and Heysham. We are currently recruiting for a Mental Health Practitioner to work full time 37.5 hours however we will also consider part time.

We operate out of 5 sites across Morecambe and as a Mental Health Practitioner whilst you will have Morecambe Health Centre as your main site, you may be asked to work in any of these.

Main duties of the job

To work as part of the Practice primary care mental health team, providing service to adults in the local population. This innovative service offers an individualized approach to Primary Care Mental Health in practice, in order to ensure our patients experience the appropriate treatment for a wide range of mental health issues focusing on: the stepped care model; solution focused therapy and problem solving approaches; the use of self-help literature; to help develop psycho-educational groups within the practice and with an emphasis on general well-being.

Working for us we can offer you:

  • A comprehensive induction to the role and training plan
  • Access to the NHS Pension Scheme
  • Possible career development in customer service, health care and administration
  • Incremental annual leave scheme starting at 25 days annual leave plus 8 Bank Holidays, and increasing to 30 annual leave plus 8 Bank Holidays leave after 1 years service (all pro rata)
  • Access to Occupational Sick Pay scheme after one year.
  • Access to NHS discount scheme
  • Cycle to work scheme

About us

Overview of your organisation

Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.

Formed in 2016/17 by established legacy practices in the town, we are fortunate to be a single at scale provider in a distinct geographical area and as such were able to establish the Primary Care Network (PCN) for Morecambe and Heysham in July 2019, with Bay Medical Group as the only Practice in the PCN.

Our patients are at the heart of everything we do. We have been successfully diversifying our workforce over the past few years and developing pathways which enable our patients to see the right person, at the right time in the right place. As a Practice and PCN we work closely with our Integrated Care Community and other local health, social care and third sector providers to improve the health and wellbeing of the local population.

Bay Medical Group - for happier, healthier people.

Job description

Job responsibilities


• To offer telephone triage screening assessment in order to assess level of risk/priority with individual clients, in order to treat, signpost or refer on to agencies as appropriate.

• To provide an excellent understanding and working knowledge of common mental health problems and their management in primary care.

• To assist with and develop group psychological activity.

• To collate and organise contemporaneous information about opportunities and resources in the local area which may be of benefit to clients referred to the service (e.g. voluntary and community organisations, educational and recreational opportunities).

• To maintain an individual case load providing short term interventions and support, under the guidance of the team leader

• To provide teaching and supervision as required

• To deliver brief therapy interventions as part of an individual needs led plan.

• To continually assess and evaluate risk to client and therapist throughout client contact.

• To evaluate outcome and maintain accurate clinical data

• To undertake assessment of individual client’s difficulties

• To offer support, education and guidance to colleagues within the Primary Care Team.

• Work with patients in order to support adherence to prescribed treatments

• To advise and monitor medication whilst working within guidelines and protocols set down by the practice.

• Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care.


• Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.

• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

• Anticipate barriers to communication and take action to improve communication.

• Use verbal and non-verbal communication skills to impart sensitive information to patients

• Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.

• Act as an advocate when representing patients and colleagues.

• Adopt a ‘coaching style’ of communication to empower patients to take responsibility.

Delivering a quality service

Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them in furtherance of the Practices’ philosophy of pursuing quality in all of its services.

• Recognise and work within own competence and professional code of conduct as regulated by the NMC and revalidation criteria. Maintain an active status on the professional register

• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

• Deliver care according to NSF, NICE guidelines and evidence-based care.

• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

• Participate in the maintenance of quality governance systems and processes across the practice.

• Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

• Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate.

• Evaluate the patients’ response to health care provision and the effectiveness of care.

• Support and participate in shared learning across the practice and wider organisation.

• Assess the impact of policy implementation on care delivery.

• Participate in the performance monitoring review of the team, providing feedback as appropriate.

• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory safeguarding procedures and local guidance.

• Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Leadership – personal and people development

• Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model.

• Support the development of others in order to maximise potential.

• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.

• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services.

• Participate in planning and implementing changes within the area of care and responsibility.

• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

• Promote the role of the Primary Care Mental Health Practitioner in the provision of care.

Team working

• Understand own role and scope, and identify how this may develop over time.

• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

• Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence.

• Prioritise own workload and ensure effective time-management strategies are used.

• Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

• Participate in meeting with other members of the practice as required.

• Participate in team activities that create opportunities to improve patient care.

• Participate in and support local projects as agreed with the practice management team.

Person Specification



  • Registered Mental Health Nurse.
  • Evidence of commitment to continuing professional development.


  • Teaching and assessing qualification.
  • Qualification in therapeutic interventions.
  • Independent prescriber.

Specialised knowledge


  • Knowledge and practice of the Mental Health Act 1983 and other relevant legislation.
  • Knowledge of the NHS FYFV, NSF and other relevant documentation.
  • Knowledge of community care.
  • Awareness of stepped care approaches.
  • Understanding of common mental health problems and their management in primary care.
  • Understanding of management of risk in primary care.
  • Understanding of application of confidentiality in primary care.


  • Training in SFT.
  • Training in Systematic Approaches.
  • IT skills.



  • Self-directed practitioner.
  • Highly motivated.
  • Flexibility and capacity to manage/ embrace
  • change.
  • Able to work collaboratively with colleagues.
  • Interested in self-help materials.
  • Innovative & enthusiastic.
  • Can function under pressure.
  • Committed to continued professional
  • development.
  • Ability and willingness to transport oneself
  • around the community.


  • Availability for flexible working
  • e.g. evenings.
  • Experience of working with
  • diversity.
  • Car driver with access to a
  • vehicle.



  • Clinical skills.
  • Excellent communication skills, written & verbal.
  • Negotiation & conflict management.
  • IT skills.
  • Able to plan and prioritise workload.


  • Provide mentorship & teaching in a clinical setting.
  • Group skills.



  • Experience of working with adults in a Mental Health setting.
  • Evidence of providing brief, effective treatment to adults.
  • Evidence of effective triage/care plan and management.
  • The desire to work in a primary care setting.


  • Work with voluntary agencies
  • Experience of acting as a mentor.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bay Medical Group


Bay Medical Group

1 Heysham Road





Employer's website (Opens in a new tab)

For questions about the job, contact:

Debbie Hilton


Date posted

12 May 2022

Pay scheme



Negotiable £32,830 to £39,674 per year



Working pattern


Reference number


Job locations

Bay Medical Group

1 Heysham Road





Supporting documents

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.