Job summary
This role will be part of an administration team responsible for a variety of duties including data input, recall, scanning/work flowing and coding of clinical correspondence. There will be some patient telephone contacts necessary. Good all round office and keyboard skills are required. Full training will be given. Attention to detail and able to work as part of a team is essential.
Please note this is a 25 hour per week, 12 month fixed term post.
Monday 8am - 4.45pm, Wednesday 8am - 4.45pm, Friday 9am - 6pm
Full training will be given.
Main duties of the job
Job
Summary:
To ensure that all incoming and internal patient
correspondence is stored in the patients’ medical record and relevant information
is coded efficiently and accurately, ensuring quality of data entry in
accordance with practice protocols.
About us
Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.
Formed in 2016/17 by established legacy practices in the town, we are fortunate to be a single at scale provider in a distinct geographical area and as such were able to establish the Primary Care Network (PCN) for Morecambe and Heysham in July 2019, with Bay Medical Group as the only Practice in the PCN.
Our patients are at the heart of everything we do. We have been successfully diversifying our workforce over the past few years and developing pathways which enable our patients to see the right person, at the right time in the right place. As a Practice and PCN we work closely with our Integrated Care Community and other local health, social care and third sector providers to improve the health and wellbeing of the local population.
Please note a DBS check will be required for the role if you are not a member of the DBS update service.
Successful applicants will be required to have sufficient English Language fluency as required under the immigration Act 2016.
We reserve the right to close the advert at any time if sufficient appropriate applications are received and we regret we can only contact applicants who are shortlisted for interview
Bay Medical Group - for happier, healthier people.
Job description
Job responsibilities
Duties and Responsibilities
Scanning duties
- Process according to protocol daily electronic hospital downloads
- Attach patient-related documents onto their personal medical record using read codes as agreed by the clinical team
- Add any relevant additional information about the source of the documents
- Workflow the documents to the appropriate clinician/team as appropriate following protocol
- Ensure incoming paper correspondence is scanned onto the patient record and/or work-flowed to the appropriate clinician/team within agreed timescales .
- Advise the Administration manager for Clinical Correspondence if acceptable turn-around time is likely to be exceeded.
Coding duties
- Identify relevant clinical information contained in patient correspondence
- Be fully conversant with the Snomed code system used to enter details on to the Practice computer system.
- Accurately code the clinical information on to the patient record
- Raise any queries with the Administration manager for Clinical Correspondence
- Advise the Administration manager for Clinical Correspondence if acceptable turn-around time is likely to be exceeded.
Summarising Duties
- Identify relevant clinical information in a patients record on electronic system or paper record received from another practice
- Be fully conversant with the Snomed code system used to enter details on to the Practice computer system.
- Accurately code the clinical information on to the patient record
- Raise any queries with the Records & Reports Administration Team manager
- Advise the Records & Reports Admin Team manager if acceptable turn-around time is likely to be exceeded.
Other Responsibilities
- Checking NHS.Net scanning account and dealing with correspondence appropriately
- Dealing with routine tasks and workflows from clinical and non-clinical staff
- Assist with recall and other administrative duties as required.
Job description
Job responsibilities
Duties and Responsibilities
Scanning duties
- Process according to protocol daily electronic hospital downloads
- Attach patient-related documents onto their personal medical record using read codes as agreed by the clinical team
- Add any relevant additional information about the source of the documents
- Workflow the documents to the appropriate clinician/team as appropriate following protocol
- Ensure incoming paper correspondence is scanned onto the patient record and/or work-flowed to the appropriate clinician/team within agreed timescales .
- Advise the Administration manager for Clinical Correspondence if acceptable turn-around time is likely to be exceeded.
Coding duties
- Identify relevant clinical information contained in patient correspondence
- Be fully conversant with the Snomed code system used to enter details on to the Practice computer system.
- Accurately code the clinical information on to the patient record
- Raise any queries with the Administration manager for Clinical Correspondence
- Advise the Administration manager for Clinical Correspondence if acceptable turn-around time is likely to be exceeded.
Summarising Duties
- Identify relevant clinical information in a patients record on electronic system or paper record received from another practice
- Be fully conversant with the Snomed code system used to enter details on to the Practice computer system.
- Accurately code the clinical information on to the patient record
- Raise any queries with the Records & Reports Administration Team manager
- Advise the Records & Reports Admin Team manager if acceptable turn-around time is likely to be exceeded.
Other Responsibilities
- Checking NHS.Net scanning account and dealing with correspondence appropriately
- Dealing with routine tasks and workflows from clinical and non-clinical staff
- Assist with recall and other administrative duties as required.
Person Specification
Qualifications
Essential
- Educated to GCSE level standard
Desirable
- Educated to GCSE level standard
Characteristics/ other
Essential
- Willingness to learn new skills and take on challenges
- Logical and organised in approach, enthusiastic team player
- Self-motivated with the ability to use initiative and act independently within relevant Practice Policies, Guidelines and Procedures
- Aptitude and confidence for working within a rapidly changing environment
- Able to carry out all duties of the job role
- Flexible to work across sites and provide cover for business needs
Experience
Essential
- Demonstrable experience of working in an administrative environment and working with computerised data systems
- Working as part of a team
- Coping under pressure in a busy environment
- Working with delegated responsibility
Desirable
- Working in a Primary Care or hospital setting.
- Use of EMIS Web clinical system
- Use of Read/SNOWMED codes
- Data coding and input procedures
Skills
Essential
- Effective written and oral communication skills
- Fast and accurate keyboard skills
- Able to manage own workload and prioritise work effectively in order to meet deadlines
- Working to protocol
- Able to communicate effectively
- Efficient problem solving skills
- Knowledge of GDPR, data protection and confidentiality
- Flexible and adaptable to meet changing needs of the Practice
Desirable
- Use of Microsoft Office Software
- Knowledge of medical terminology
Person Specification
Qualifications
Essential
- Educated to GCSE level standard
Desirable
- Educated to GCSE level standard
Characteristics/ other
Essential
- Willingness to learn new skills and take on challenges
- Logical and organised in approach, enthusiastic team player
- Self-motivated with the ability to use initiative and act independently within relevant Practice Policies, Guidelines and Procedures
- Aptitude and confidence for working within a rapidly changing environment
- Able to carry out all duties of the job role
- Flexible to work across sites and provide cover for business needs
Experience
Essential
- Demonstrable experience of working in an administrative environment and working with computerised data systems
- Working as part of a team
- Coping under pressure in a busy environment
- Working with delegated responsibility
Desirable
- Working in a Primary Care or hospital setting.
- Use of EMIS Web clinical system
- Use of Read/SNOWMED codes
- Data coding and input procedures
Skills
Essential
- Effective written and oral communication skills
- Fast and accurate keyboard skills
- Able to manage own workload and prioritise work effectively in order to meet deadlines
- Working to protocol
- Able to communicate effectively
- Efficient problem solving skills
- Knowledge of GDPR, data protection and confidentiality
- Flexible and adaptable to meet changing needs of the Practice
Desirable
- Use of Microsoft Office Software
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
