Medical Administrator - GP Surgery

Job description

Job responsibilities

Production of Performance and Quality Information

• To assist in the production of information for clinical audit as requested. To be aware of and promote national, local and practice quality standards for chronic disease management to ensure that the quality of care is maintained at a high standard using NICE Guidance and the existing GP Contract as a guide.
• To support the following processes required to produce the achievement standards for:
• (a) QOF
• (b) Enhanced Services
• (c) Prescribing audits
• (d) PCN audits
• (e) ICB audits
• (f) Any other initiatives requested by the Partners or Practice Manager
• To support clinical audit and assist staff in clinical searches together with the collation and interpretation of patient data.
• To ensure staff are aware of the importance of maintaining disease registers and assist in the validation process.

• To undertake monthly and quarterly searches relating to Enhanced Services and submit data via the relevant portal to ensure the practice is paid for the work it is carrying out in these areas.
• To undertake monthly and quarterly searches relating to contractual requirements and submit resulting data to ensure the practice is paid in a timely manner.
• To submit the figures to the Practice Manager each month/quarter to support reconciliation of financial accounts.

• To review data entry and ensure templates and protocols are updated as required.
• To ensure records are updated with appropriate READ/SNOMED codes from hospital letters, reports and other sources of information.
• To maintain external communications scheduling and links such as clinical EDI for laboratory reports, out of hours reports, patient registration and GP2GP.
• To set up systems for validation of patient information, performing regular checks and quality audits.

• To ensure medical records are held securely within the practice and data is held in line with the NHS Code of Practice for Records Management, the RCGP Good Practice Guidelines for electronic records, UK GDPR Regulation, Caldicott Principles and Freedom of Information Act.
• To ensure that any suspected or actual breach of IT security is reported to the Practice Manager and investigated as required.
• To agree action and/or change of policy/procedures as a result of findings with the Practice Manager and Information Governance lead GP.
• To ensure the Data Protection Toolkit is submitted annually and all associated actions are completed in a timely manner.
• To ensure practice Information Governance Policy and procedures are regularly reviewed, updated and communicated to all staff.

Practice Administrator for Clinical System

• To oversee the security and validation processes for the IT system ensuring system access controls are in place for all new and existing staff.
• Provide advice and support for current and new practice staff in the use of IT software.
• Provide training for new staff in data quality standards.
• Ensure procedures for entering data into patients' medical records produce accurately summarised records and that all patient records are correctly updated when needed.
• Support staff with IT hardware and software issues, reporting to IT Support Team where necessary.

• To be proactive in the development of new IT initiatives which would be of benefit to the practice.
• Act as the key liaison/co-ordinator for IT developments within the practice eg assessing the impact of and planning deployment of key system upgrades. This may involve working outside of normal surgery hours for which overtime payment will be given.

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Desirable

• Medical Terminology
• The use of Excel spreadsheets
• SystmOne Clinical System desirable, but training will be given

Employer details

Employer name

Sherburn Group Practice

Address

The Medical Centre

Beech Grove

Sherburn In Elmet

Leeds

LS25 6ED

Employer's website

https://www.sherburnsurgery.nhs.uk (Opens in a new tab)