Job summary
We are now looking for a Data Quality Coordinator to
work closely with our Group Head of Quality Improvement to verify and assure
the quality of the Group's patient and clinical data.
Main duties of the job
You will ideally have proven experience of data analysis in a healthcare setting, ideally primary care, and a fast-paced environment where you have had to be versatile and proactive. With an excellent understanding of data systems, building and running searches, submitting accurate claims and compiling regular reports, you will have an analytical mindset and will be motivated by ensuring a consistent, rigorous, and data-driven approach to assist clinical service delivery and quality. Reporting to the Group Head of Quality Improvement, you will support them to develop a more systematised approach to ensuring data quality and analysis across the Groups three practices, which will in turn improve income earned.
About us
Mereside Medical is a flourishing group of three East
Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.
40,000 patients. We believe in clinical excellence, and that general
practice is the cornerstone of well-being in our community. Our goal is to
deliver on the ambitions laid out in the GP forward view in a way that is
locally relevant, valued by patients, and satisfying for our staff. We are
innovative and forward-looking, and we embrace technology to enable more
effective, efficient, and connected ways of working to deliver ever better
outcomes for our patients.
As a group, weve grown rapidly and now
employ more than 140 people across the three practices. In addition to our core
general practice work we run a large clinical research trials unit. We are the
lead practice for one of the two local PCNs and are represented in both. We
work closely with the CCG, other providers and the emerging integrated care
system to develop innovative ways to improve the local service provision.
Job description
Job responsibilities
Your Responsibilities
Data Quality
- Under the guidance of the
Group Head of Quality Improvement and the Quality / QOF Partner, develop a
systematised approach to data quality assurance across the Groups three
practices, and liaise with team managers to improve data quality
- Develop and maintain a calendar of reports to
run in SystmOne, to identify possible missed income and/or data quality issues,
covering for example (but not limited to):
- Ensuring that codes used on SystmOne are the
up to date codes required for contractual obligations and/or QOF payments,
including e.g. smoker status, minor injuries, vaccinations, ethnicity recording
etc
- Ensuring all procedures are coded correctly,
e.g. minor surgery, joint injections, vaccinations, etc
- Ensuring prescriptions are issued for all
procedures requiring prescribed items such as contraceptive implants, local
anaesthetic, steroid injections, sutures, vaccinations, etc,
- Ensuring regularised health checks or recalls
are completed for all eligible patients (or at least the target % of patients),
and within appropriate timeframes, e.g.
- Maternity and baby checks
- Long-term condition recall
invitations
- Enhanced Services such as
Learning Disability health checks
- Vaccinations including
boosters
- Take responsibility for
running all such reports across all three Mereside practices, and presenting
reports in a digestible and actionable format, to Group Head of Quality
Improvement
- Work with the Group Head of
Quality Improvement to ensure that actions (including training) are promptly
communicated to and implemented by the appropriate staff.
Clinical Audit
- Support the Group Head of
Quality Improvement to run audits on a regularised programme and calendar that
is tailored to our patients needs, contractual obligations, and responds to
clinical priorities
- Conduct all audits in the
calendar and prepare concise initial findings reports
- Monitor completion of actions
and improvements achieved between audits
- Provide guidance and
expertise to staff on the audit process and recommend reports required to
investigate particularly areas of interest
- Act as a go to resource to
conduct ad hoc audits, as requested by staff, as time allows, incorporating
regular audit needs into the Mereside calendar
- Record audit results and
underlying data on TeamNet and MS Teams as appropriate and in a consistent way,
in order to support the Mereside CQC evidence base.
QOF
This is not
meant to be an exhaustive list of duties. The need for flexibility is required
and the post holder is expected to carry out any other related duties that are
within the employee's skills and abilities whenever reasonably instructed.
Job description
Job responsibilities
Your Responsibilities
Data Quality
- Under the guidance of the
Group Head of Quality Improvement and the Quality / QOF Partner, develop a
systematised approach to data quality assurance across the Groups three
practices, and liaise with team managers to improve data quality
- Develop and maintain a calendar of reports to
run in SystmOne, to identify possible missed income and/or data quality issues,
covering for example (but not limited to):
- Ensuring that codes used on SystmOne are the
up to date codes required for contractual obligations and/or QOF payments,
including e.g. smoker status, minor injuries, vaccinations, ethnicity recording
etc
- Ensuring all procedures are coded correctly,
e.g. minor surgery, joint injections, vaccinations, etc
- Ensuring prescriptions are issued for all
procedures requiring prescribed items such as contraceptive implants, local
anaesthetic, steroid injections, sutures, vaccinations, etc,
- Ensuring regularised health checks or recalls
are completed for all eligible patients (or at least the target % of patients),
and within appropriate timeframes, e.g.
- Maternity and baby checks
- Long-term condition recall
invitations
- Enhanced Services such as
Learning Disability health checks
- Vaccinations including
boosters
- Take responsibility for
running all such reports across all three Mereside practices, and presenting
reports in a digestible and actionable format, to Group Head of Quality
Improvement
- Work with the Group Head of
Quality Improvement to ensure that actions (including training) are promptly
communicated to and implemented by the appropriate staff.
Clinical Audit
- Support the Group Head of
Quality Improvement to run audits on a regularised programme and calendar that
is tailored to our patients needs, contractual obligations, and responds to
clinical priorities
- Conduct all audits in the
calendar and prepare concise initial findings reports
- Monitor completion of actions
and improvements achieved between audits
- Provide guidance and
expertise to staff on the audit process and recommend reports required to
investigate particularly areas of interest
- Act as a go to resource to
conduct ad hoc audits, as requested by staff, as time allows, incorporating
regular audit needs into the Mereside calendar
- Record audit results and
underlying data on TeamNet and MS Teams as appropriate and in a consistent way,
in order to support the Mereside CQC evidence base.
QOF
This is not
meant to be an exhaustive list of duties. The need for flexibility is required
and the post holder is expected to carry out any other related duties that are
within the employee's skills and abilities whenever reasonably instructed.
Person Specification
Experience
Essential
- 1. Highly competent in, and keen to continue learning, technology and software, including advanced capability in Excel.
- 2. Highly organised and comfortable working autonomously to keep to deadlines, but confident to ask for help when you need it.
- 3. Pragmatic, pro-active, and solutions-minded in your approach, and comfortable balancing clinical objectives against resourcing constraints.
- 4. Adept at managing complexity and uncertainty in real-time, and able to adapt to external change without losing focus.
- 5. Authoritative in your domain knowledge while being approachable and collaborative in your approach to working with colleagues.
- 6. A diplomatic communicator and skilled listener, effective at representing the organisation professionally, and managing expectations of others.
Desirable
- Experience of working in Primary Care
Person Specification
Experience
Essential
- 1. Highly competent in, and keen to continue learning, technology and software, including advanced capability in Excel.
- 2. Highly organised and comfortable working autonomously to keep to deadlines, but confident to ask for help when you need it.
- 3. Pragmatic, pro-active, and solutions-minded in your approach, and comfortable balancing clinical objectives against resourcing constraints.
- 4. Adept at managing complexity and uncertainty in real-time, and able to adapt to external change without losing focus.
- 5. Authoritative in your domain knowledge while being approachable and collaborative in your approach to working with colleagues.
- 6. A diplomatic communicator and skilled listener, effective at representing the organisation professionally, and managing expectations of others.
Desirable
- Experience of working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
