Job summary
As the
Personalised Care Team Lead, you will oversee and support the Social
Prescribing Link Workers within Rockingham Forest PCN. This role is about
empowering patients to take control of their health and wellbeing. Our Link
Workers help people with a wide range of needs whether they are managing
long-term conditions, experiencing low mood or loneliness, or dealing with
complex social challenges.
Please note this is a part time role offering 30 hours per week
Main duties of the job
You'll lead a dedicated team of Social Prescribing Link Workers, Health & Wellbeing Coaches, and Care Coordinators, providing day-to-day supervision, guidance, and opportunities for staff development.
You will be working closely
with GP practices, community partners, and voluntary organisations, you'll help
patients access the right support at the right time whether that's connecting
with local services, building confidence to manage their health, or addressing
wider social challenges.
Alongside
your leadership role, you'll also work directly with patients in a personalised
care capacity, ensuring you remain connected to the people and communities you
serve. By collaborating with the Digital &
Transformation Manager, you'll drive new initiatives, refine existing
processes, and expand the support available, helping patients to live
healthier, more independent lives.
About us
LAKESIDE HEALTHCARE is changing the face of primary care provision in England.
We are bold, adventurous and ambitious and determined to thrive in uncertain
times. We are the largest true partnership in the NHS and operate from
various sites across the East Midlands. We serve the healthcare needs of over
170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.
Joining our team presents an opportunity to be part of a large organisation
that is changing the way primary care is delivered today.
Living and breathing our values at
Lakeside Healthcare
Caring & Respect: Simply put we genuinely
care about people: working together for our patients and our teams, our
patients come first in everything we do. We strive to ensure we connect and
respond to all needs with compassion, care and respect to improve the lives and
wellbeing of the communities we serve.
Teamwork & Quality: In all areas of our
business we network, collaborate and learn from our Patients, Stakeholders and each
another to ensure we are always striving to improve, making the right and best
decisions to provide the best service.
About the
Practice/Department/Team
Rockingham Forest
PCN is a large, forward-thinking Primary Care Network compromising 3 practices
across Corby, Kettering and Oundle covering a population of c.67k
patients
This role is
based across the Lakeside surgeries in Corby, Kettering and Oundle.
Job description
Job responsibilities
Primary Care Networks (PCN) are a group of local General Practice
surgeries working in collaboration with one another to provide services to its
local communities and patient groups. Lakeside Healthcare Group is responsible
for 4 PCNs across 3 Localities and providing services to approximately 200,000
patients across these networks.
The Personalised Care roles (Social Prescribing Link Workers, Health
& Wellbeing Coaches and Care Coordinators) play an important part in
providing extra time, capacity, and expertise to support patients to be
actively involved in managing their health and to make choices that are right
for them. Working to the What Matters To Me model, personalised care delivered
is focused on the strengths and needs of the individual.
The successful
candidate will be responsible for leading and providing the day-to-day
supervision and support for Personalised Care Team within the PCN; evolving and
developing business as usual processes and working with the Digital &
Transformation Manager to develop new initiatives to optimise the care options
available for the PCN patients and communities. A first line of contact and
guidance for site leads on the introduction and induction of new personalised
care roles into the PCN.
Job description
Job responsibilities
Primary Care Networks (PCN) are a group of local General Practice
surgeries working in collaboration with one another to provide services to its
local communities and patient groups. Lakeside Healthcare Group is responsible
for 4 PCNs across 3 Localities and providing services to approximately 200,000
patients across these networks.
The Personalised Care roles (Social Prescribing Link Workers, Health
& Wellbeing Coaches and Care Coordinators) play an important part in
providing extra time, capacity, and expertise to support patients to be
actively involved in managing their health and to make choices that are right
for them. Working to the What Matters To Me model, personalised care delivered
is focused on the strengths and needs of the individual.
The successful
candidate will be responsible for leading and providing the day-to-day
supervision and support for Personalised Care Team within the PCN; evolving and
developing business as usual processes and working with the Digital &
Transformation Manager to develop new initiatives to optimise the care options
available for the PCN patients and communities. A first line of contact and
guidance for site leads on the introduction and induction of new personalised
care roles into the PCN.
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced Level or Equivalent experience in health and social care
- Leadership, or supervision qualification or equivalent experience
- Demonstrates commitment to continuous professional development
Desirable
- Training in caseload management
Experience
Essential
- Training in motivational coaching and interviewing or equivalent experience
- Experience of managing a team to deliver services
- Experience of working with a personalised care role in the NHS.
- Experience of working with healthcare professionals and/or previous experience in the NHS or Social Care
- Experience and knowledge of providing support to vulnerable people through lifestyle interventions
- Experience of providing supervision
- Experience in using SystmOne and its reporting functionalities
Desirable
- Experience of working within a Personalised Care role in primary care
- Awareness and experience of software to support Personalised Care
- Experience of project working to support patients in a what matters to me approach
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced Level or Equivalent experience in health and social care
- Leadership, or supervision qualification or equivalent experience
- Demonstrates commitment to continuous professional development
Desirable
- Training in caseload management
Experience
Essential
- Training in motivational coaching and interviewing or equivalent experience
- Experience of managing a team to deliver services
- Experience of working with a personalised care role in the NHS.
- Experience of working with healthcare professionals and/or previous experience in the NHS or Social Care
- Experience and knowledge of providing support to vulnerable people through lifestyle interventions
- Experience of providing supervision
- Experience in using SystmOne and its reporting functionalities
Desirable
- Experience of working within a Personalised Care role in primary care
- Awareness and experience of software to support Personalised Care
- Experience of project working to support patients in a what matters to me approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
