Job summary
Reporting directly to the Operations Director and working in close partnership with the Practice Managers and Non-Executive Directors, the post holder will support the strategic direction and provide hands-on leadership for our compliance, governance and operational standards acting as the primary contact and expert in these areas for the organisation.
This is a hands-on, fast-paced role where you will balance strategic oversight with practical delivery on the ground.
This is a unique opportunity to shape standards, strengthen compliance and support continuous improvement across one of the UK's largest GP Partnerships.
Main duties of the job
- Operational
support and performance
- Compliance,
regulation and risk management
- Health
& safety, maintenance and premises oversite
- Contractor
and supplier management
- Information
governance and data security management
About us
Lakeside Healthcare is a large GP
partnership that provides NHS care for around 170,000 patients across
Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of
eight GP practices across 14 sites that are part of their local communities.
We work together as practices to
provide resilience, sharing learning and professional back-office support
services.
Our most important asset is our
people, who provide care for our patients and help run our surgeries smoothly.
We employ over 500 clinical and non-clinical staff, and we invest in training
and developing to ensure that we retain and attract good quality staff who want
to stay with us and be part of our team.
We are proud of what we do and
strive to demonstrate our values of Caring, Respect, Quality and Teamwork in
everything we do.
About the
Practice/Department/Team
Lakeside Healthcare is seeking a proactive and dynamic
Corporate Compliance Manager to lead on compliance, governance, and operational
standards across our group. This pivotal role will ensure we meet regulatory
requirements, maintain high performance, and deliver safe, consistent, and
patient-focused care.
Based at our office in Corby, the post holder will
work closely with our Executive team and other central functions as well as
with our sites.
At Lakeside Healthcare, you'll be part of a
forward-thinking organisation making a real impact on patient care.
Job description
Job responsibilities
The
Corporate Compliance Manager is a key operational leader responsible for
driving regulatory compliance, operational consistency, and cross-site
alignment across Lakeside Healthcare. Working in close partnership with the
Operations Director, this role is hands-on, delivery-focused, and central to
embedding organisational priorities into everyday practice across all sites.
The post
holder will actively lead
the implementation of compliance and governance frameworks, conduct routine
performance and quality audits, track action plans, and intervene directly
where standards fall short. They will ensure that every site is operationally
equipped, monitored, and challenged to meet and exceed expectations for
high-quality, safe, and consistent care.
The post
holder will be visible and accessible across the organisation, working directly
with local site leaders and staff to resolve issues, build capability, and
ensure accountability. They will be expected to move between strategy and
delivery, fluidly balancing governance responsibilities with a hands-on
approach to making change happen on the ground.
This is a
fast-paced, multi-site role that requires high energy, initiative, and
exceptional organisational skills. The successful candidate will be a doer, a
problem-solver, and a standard-bearerrelentlessly focused on outcomes, patient
safety, and continuous improvement.
Job description
Job responsibilities
The
Corporate Compliance Manager is a key operational leader responsible for
driving regulatory compliance, operational consistency, and cross-site
alignment across Lakeside Healthcare. Working in close partnership with the
Operations Director, this role is hands-on, delivery-focused, and central to
embedding organisational priorities into everyday practice across all sites.
The post
holder will actively lead
the implementation of compliance and governance frameworks, conduct routine
performance and quality audits, track action plans, and intervene directly
where standards fall short. They will ensure that every site is operationally
equipped, monitored, and challenged to meet and exceed expectations for
high-quality, safe, and consistent care.
The post
holder will be visible and accessible across the organisation, working directly
with local site leaders and staff to resolve issues, build capability, and
ensure accountability. They will be expected to move between strategy and
delivery, fluidly balancing governance responsibilities with a hands-on
approach to making change happen on the ground.
This is a
fast-paced, multi-site role that requires high energy, initiative, and
exceptional organisational skills. The successful candidate will be a doer, a
problem-solver, and a standard-bearerrelentlessly focused on outcomes, patient
safety, and continuous improvement.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional experience
- Evidence of continued professional development in areas relevant to compliance, governance, or operational leadership.
Desirable
- Formal qualification in healthcare management, risk management, compliance, or a related field.
- Health & Safety certification (e.g., NEBOSH, IOSH).
Experience
Essential
- Experience in General Practice settings
- Proven track record in a compliance, regulatory, or governance role within healthcare or a similarly regulated environment.
- Experience conducting audits, risk assessments, and implementing improvement plans.
- Direct experience of working with regulators (e.g., CQC, HSE) and managing regulatory returns.
- Experience in leading cross-site operational initiatives and working with diverse stakeholders.
- Hands-on experience resolving incidents, leading investigations, and supporting local teams.
Desirable
- Experience managing contractors and suppliers, including performance and cost-effectiveness evaluations.
- Involvement in sustainability and Net Zero initiatives in a healthcare setting.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent professional experience
- Evidence of continued professional development in areas relevant to compliance, governance, or operational leadership.
Desirable
- Formal qualification in healthcare management, risk management, compliance, or a related field.
- Health & Safety certification (e.g., NEBOSH, IOSH).
Experience
Essential
- Experience in General Practice settings
- Proven track record in a compliance, regulatory, or governance role within healthcare or a similarly regulated environment.
- Experience conducting audits, risk assessments, and implementing improvement plans.
- Direct experience of working with regulators (e.g., CQC, HSE) and managing regulatory returns.
- Experience in leading cross-site operational initiatives and working with diverse stakeholders.
- Hands-on experience resolving incidents, leading investigations, and supporting local teams.
Desirable
- Experience managing contractors and suppliers, including performance and cost-effectiveness evaluations.
- Involvement in sustainability and Net Zero initiatives in a healthcare setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.