Patient Services Administrator

Job summary

We have a great opportunity for the right candidate to join our patient services team. We are looking for someone with a passion for primary care and the drive to support our clinical service.

Reporting to the Administration Manager, the ideal candidate will ideally have worked in a busy surgery, and/or in a similar administrative role. This opportunity will involve processing incoming patient information, liaising with internal and external healthcare professionals as well as other administrative duties including supporting our reception team.

Training will be available to use our clinical systems (SystmOne)

Main duties of the job

As a paperless office, there is the utmost importance to scan all correspondence onto electronic patients medical record, using the SystmOne database and to ensure that clinical coded entries are entered appropriately and accurately

Undertake a variety of administrative duties to assist in the smooth running of the practice including opening of the post, clinical coding, scanning and filing

Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

We are currently looking for full time and part time administrator to join our small, friendly team.

The Patient Services Admin Team are a highly motivated group of amazing individuals who strive to bring the best service possible to our patients.

Our values

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

About the Team

This role presents an opportunity to be part of a great team and organisation that is changing the way care is delivered to our patients.

Employer details

Employer name

Lakeside Healthcare Group

Address

Doctors Surgery

14 Huntingdon Street

St. Neots

Cambridgeshire

PE19 1BQ

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

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Employer details

Employer name

Lakeside Healthcare Group

Address

Doctors Surgery

14 Huntingdon Street

St. Neots

Cambridgeshire

PE19 1BQ

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

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