Job summary
·
Are you enthusiastic with a positive attitude?
·
Do you have excellent customer service skills?
·
Would you like a career in Dispensing?
If you answered yes to these then we
really want to hear from you!
Our Dispensary team are friendly, hard-working,
dedicated professionals who put our patients first. There is the scope for
the right person to develop if you are looking for a long term, stable and
fulfilling career in Dispensing and we offer full training and development
opportunities. This is a great way to
start your dispensing career journey!
The purpose of a
Dispensary Assistant is to ensure the provision of professional and efficient
service to the patients of Lakeside Healthcare Oundle attending the Dispensary.
We now have a great opportunity to recruit an enthusiastic
and self-motivated person to work within our busy GP Surgery.
Main duties of the job
- Issue all repeat medication requests for the Dispensary and the local Pharmacies on behalf of the patient.
- Answering the telephone for prescription queries and issuing prescriptions.
- Raise appliance prescriptions according to the requests from the community nursing team.
- Issue prescriptions for care homes, ensuring that they are sent to the relevant GP for signing and the correct Pharmacy for delivery.
- Transfer the medication to the patients at the window/counter as per the SOP.
- Collect and check all due prescription charges.
- Ensure all monies received or handled on behalf of the practice are appropriately stored, and a record kept of all financial transactions.
- Deal with prescription queries from patients and Pharmacies at the window/counter.
- File dispensed parcels, ensuring correct labelling, and filing the prescription for collection.
- Forward all invoices and dispensary related correspondence to the finance lead or dispensary supervisor according to practice policy.
- Ensure dispensary and equipment is regularly cleaned in accordance to practice standards.
- Accept pharmaceutical deliveries for the dispensary and ensure all relevant paperwork is completed and handed to the driver.
- Ensure all items are stored appropriately
About us
LAKESIDE
HEALTHCARE is changing the
face of primary care provision in England. We are bold, adventurous and
ambitious and determined to thrive in uncertain times. We are the largest
‘true’ partnership in the NHS and operate from various sites across the East
Midlands. We serve the healthcare needs of over 170,000 patients across
Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents
an opportunity to be part of a large organisation that is changing the way
primary care is delivered today.
Living and breathing our values at Lakeside Healthcare
Caring & Respect: Simply put we
genuinely care about people: working together for our patients and our teams,
our patients come first in everything we do. We strive to ensure we connect and
respond to all needs with compassion, care and respect to improve the lives and
wellbeing of the communities we serve.
Teamwork & Quality: In all areas of our business we network, collaborate and learn from our
Patients, Stakeholders and each another to ensure we are always striving to
improve, making the right and best decisions to provide the best service.
Job description
Job responsibilities
Job Summary:
To ensure the provision of professional and efficient service to the patients of Lakeside Healthcare Oundle attending the Dispensary.
Key Tasks:
- To issue all repeat medication requests for the Dispensary and the local Pharmacies on behalf of the patient.
- Actioning the online repeat prescription requests and using the dispensary task boxes appropriately.
- Ensuring that the prescription telephone lines is covered.
- To promote and encourage patients to use the online prescription ordering service.
- Answering the telephone for prescription queries and issuing prescriptions.
- Raising appliance prescriptions according to the requests from the community nursing team.
- To liaise with patients and local chemists to resolve queries.
- To liaise with the Dispensers and Practice Clinical Team to resolve queries.
- Issuing prescriptions as per the MARS sheets for the care homes, ensuring that they are going to the relevant GP for signing and the correct Pharmacy for delivery.
- To action tasks delegated to the Practice Dispensary under the guidance of the Dispensing Team.
- Sorting the appliances for collection/delivery when they have arrived and sorting the relevant paperwork.
- Transferring the medication to the patients, at the window/counter as per the SOP.
- To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
- To ensure that all monies received or handled on behalf of the practice are appropriately stored, and a record kept of all financial transactions.
- Dealing with prescription queries from patients and Pharmacies at the window/counter.
- Putting away the dispensed parcels on the shelves and filing the prescription for collection.
- Putting the dispensed parcels for delivery away in the correct cupboards and ensuring that they are all labelled correctly, and that the corresponding label is on the delivery sheet. That the prescription are checked and filed.
- To promptly forward all invoices and dispensary related correspondence to the finance manager or dispensary manager according to practice policy.
- To ensure that the shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order.
Premises:
- At the start of the day when first to arrive, make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the Dispensary area is left tidy and ready to receive patients the following day.
- Accepting the pharmaceutical deliveries for the dispensary and ensuring that all the relevant paperwork is completed and handed to the driver. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
- To support the Practice and the Dispensing Team in the full achievement of the annual DSQS scheme, to contribute to any audit requirements and to complete the training and development objectives set for you.
- To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
- To undertake any necessary training as required, including Bluestream Academy.
- To ensure that all processes are followed as per the Standard Operating Procedures
Job Responsibilities:
Prescriptions and prescription monies
- Check prescriptions for signature/endorsements and sort into paid/unpaid by doctor.
- Cashing up prescription monies, balancing and recording.
- Submitting prescription monies to the finance for banking, ensuring sufficient change is available.
Destruction of drugs
- Daily: dealing with returned medication from patients for the DOOP.
- Weekly: dealing with uncollected medication from the shelves, returning to stock and cancelling the prescription
Job description
Job responsibilities
Job Summary:
To ensure the provision of professional and efficient service to the patients of Lakeside Healthcare Oundle attending the Dispensary.
Key Tasks:
- To issue all repeat medication requests for the Dispensary and the local Pharmacies on behalf of the patient.
- Actioning the online repeat prescription requests and using the dispensary task boxes appropriately.
- Ensuring that the prescription telephone lines is covered.
- To promote and encourage patients to use the online prescription ordering service.
- Answering the telephone for prescription queries and issuing prescriptions.
- Raising appliance prescriptions according to the requests from the community nursing team.
- To liaise with patients and local chemists to resolve queries.
- To liaise with the Dispensers and Practice Clinical Team to resolve queries.
- Issuing prescriptions as per the MARS sheets for the care homes, ensuring that they are going to the relevant GP for signing and the correct Pharmacy for delivery.
- To action tasks delegated to the Practice Dispensary under the guidance of the Dispensing Team.
- Sorting the appliances for collection/delivery when they have arrived and sorting the relevant paperwork.
- Transferring the medication to the patients, at the window/counter as per the SOP.
- To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
- To ensure that all monies received or handled on behalf of the practice are appropriately stored, and a record kept of all financial transactions.
- Dealing with prescription queries from patients and Pharmacies at the window/counter.
- Putting away the dispensed parcels on the shelves and filing the prescription for collection.
- Putting the dispensed parcels for delivery away in the correct cupboards and ensuring that they are all labelled correctly, and that the corresponding label is on the delivery sheet. That the prescription are checked and filed.
- To promptly forward all invoices and dispensary related correspondence to the finance manager or dispensary manager according to practice policy.
- To ensure that the shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order.
Premises:
- At the start of the day when first to arrive, make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the Dispensary area is left tidy and ready to receive patients the following day.
- Accepting the pharmaceutical deliveries for the dispensary and ensuring that all the relevant paperwork is completed and handed to the driver. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
- To support the Practice and the Dispensing Team in the full achievement of the annual DSQS scheme, to contribute to any audit requirements and to complete the training and development objectives set for you.
- To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
- To undertake any necessary training as required, including Bluestream Academy.
- To ensure that all processes are followed as per the Standard Operating Procedures
Job Responsibilities:
Prescriptions and prescription monies
- Check prescriptions for signature/endorsements and sort into paid/unpaid by doctor.
- Cashing up prescription monies, balancing and recording.
- Submitting prescription monies to the finance for banking, ensuring sufficient change is available.
Destruction of drugs
- Daily: dealing with returned medication from patients for the DOOP.
- Weekly: dealing with uncollected medication from the shelves, returning to stock and cancelling the prescription
Person Specification
Qualifications
Essential
- GCSE English and Maths Grade A to C or equivalent.
Desirable
- GCSE IT Grade A to C / ECDL or good level of knowledge and experience of IT.
Person Specification
Qualifications
Essential
- GCSE English and Maths Grade A to C or equivalent.
Desirable
- GCSE IT Grade A to C / ECDL or good level of knowledge and experience of IT.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
