Patient Services Administrator

Lakeside Healthcare Group

The closing date is 23 January 2022

Job summary

Do you have an ambition to work in the care industry?

Do you thrive in a fast-paced environment?

Are you enthusiastic and willing to learn new skills?

If you said YES to all of the above then read on! We have just the opportunity for you!

We have a great opportunity for the right candidate to join our patient services team in Lincolnshire. We are looking for someone with a passion for primary care and the drive to support our clinical service.

Main duties of the job

As a paperless office, there is the utmost importance to scan all correspondence ontoelectronic patients medical record, using the SystmOne database and to ensure thatclinical coded entries are entered appropriately and accurately.Undertake a variety of administrative duties to assist in the smooth running of thepractice including opening of the post, clinical coding, scanning and filing.Facilitate effective communication between all staff members, patients, members of theprimary health care team, secondary care and other associated parties.

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

About the Practice/Department/Team

Lakeside Healthcare Group Stamford is a forward thinking, progressive organisation offering primary care services to the people of Stamford and surrounding villages. We are a large practice with a population of over 31,000 patients. We are a great team and welcome the challenges that a busy practice brings.

Please note; As a CQC regulated provider of healthcare, from 1 April 2022 we will be required to ensure that all of our workforce have had both first and second COVID-19 vaccinations (unless you can provide an exemption status certificate or similar). Therefore, if successful at interview, you will be asked to provide evidence of your vaccination status prior to commencing with us.

Job description

Job responsibilities

Job Summary:

As a paperless office, there is the utmost importance to scan all correspondence ontoelectronic patients medical record, using the SystmOne database and to ensure thatclinical coded entries are entered appropriately and accurately.

Undertake a variety of administrative duties to assist in the smooth running of thepractice including opening of the post, clinical coding, scanning and filing.

Facilitate effective communication between all staff members, patients, members of theprimary health care team, secondary care and other associated parties.

Participate in the co-ordination of the fire drills to comply with health and safetyregulations.

Job Responsibilities:

Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance with written protocols
  • Opening post and distributing accordingly
  • Coding and scanning of documents as requested
  • Time management and prioritising workload
  • Summarising and read-coding of new patients previous medical records
  • Coding of sensitive and confidential information onto the GP database

Computer Skills

  • General computer skills, as full training provided

Telephone

  • Take calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner

Other Tasks

Duties may be varied from time to time under the direction of the OperationsManager/General Manager/ Administration Team Leader, dependent on current andevolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Customer Service Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lakeside Healthcare Group

Address

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)


For help with your application, contact:

Date posted

07 January 2022

Pay scheme

Other

Salary

£18,947.46 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-22-2682

Job locations

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


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Email:

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Telephone:

0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.