Patient Services - Receptionist
Lakeside Healthcare Group
This job is now closed
Job summary
Do you have excellent customer service skills?
Do you thrive in a busy, fast paced environment?
Are you an organized person with great attention to detail?
If you answered yes to any of these questions, we would like to hear from you!
Main duties of the job
You will be assisting and directing patients toward the appropriate service or healthcare professional in a courteous, efficient, and effective way. Duties include:
- Processing appointment requests from patients for on the day and future appointments
- Receive and make telephone calls as required.
- Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Registration of new patients – computer data entry and medical records
- Front desk duties.
- Administration duties.
- Process digital platform submissions.
About us
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.
About the Practice/Department/Team
Lakeside Stamford is a friendly surgery run by doctors, nurses and associated staff who know their patients and care deeply about the quality of health provided to our community. We build upon this by investing in people, facilities and equipment to provide services that are more accessible, more convenient and more diverse within the local community.
Date posted
04 May 2022
Pay scheme
Other
Salary
£19,358.08 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3007-22-1871
Job locations
Lakeside Healthcare
Ryhall Road
Stamford
Lincolnshire
PE9 1YA
Employer details
Employer name
Lakeside Healthcare Group
Address
Lakeside Healthcare
Ryhall Road
Stamford
Lincolnshire
PE9 1YA
Employer's website
https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)
For questions about the job, contact:
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