Job summary
Do you have excellent communication skills?
Do
you thrive in a busy, fast paced environment?
Are
you an organized person with great attention to detail?
If you answered yes to any of these questions, we
would like to hear from you!
We
are looking to recruit a full time Secretary to join our team across Lakeside
Corby. Our core hours of the business are Monday – Friday 8am-6.30pm.
We are looking for an
enthusiastic, committed and experienced secretary who can provide effective and
efficient secretarial and administrative support to teams of healthcare
professionals. The post holder will work as part of a dynamic team and be an
excellent communicator, organised and able to work well under pressure.
Main duties of the job
To
provide secretarial support services across Lakeside Surgery sites and to
help ensure that adequate cover is provided, in a courteous, efficient and effective
way.
Provide
general assistance to the practice team and project a positive and friendly
image to patients and other visitors, either in person or via the telephone.
Essential Criteria
Excellent
verbal and written skills are an essential requirement, as well as a
professional telephone manner and a flexible approach to work. Knowledge of
SystmOne and Lexacom would be desirable although full training will be
provided.
About us
LAKESIDE HEALTHCARE is
changing the face of primary care provision in England. We are bold,
adventurous and ambitious and determined to thrive in uncertain times. We are
the largest ‘true’ partnership in the NHS and operate from various sites across
the East Midlands. We serve the healthcare needs of over 170,000 patients
across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team
presents an opportunity to be part of a large organisation that is changing the
way primary care is delivered today.
Please note; As a CQC regulated provider of healthcare, from 1 April 2022 we will be required to ensure that all of our workforce have had both first and second COVID-19 vaccinations (unless you can provide an exemption status certificate or similar). Therefore, if successful at interview, you will be asked to provide evidence of your vaccination status prior to commencing with us.
Job description
Job responsibilities
Job
Summary:
To provide secretarial
support services across Lakeside Surgery sites and to help ensure that adequate
cover is provided, in a courteous, efficient and effective way.
Provide
general assistance to the practice team and project a positive and friendly
image to patients and other visitors, either in person or via the telephone.
Job
Responsibilities:
Administration
- To have a thorough
knowledge of all practice procedures
- To work in accordance
with written protocols
- Time management and
prioritising workload
- Typing of referral
letters, general letters to patients and hospitals and medical reports
- Taking minutes
- Booking appointments on
Choose and Book system and attaching referral letters electronically
- Fax and photocopying as
requested
- General housekeeping of
the department
Additional
Tasks:
·
Duties may be varied from time to time under the
direction of the Management team, dependant on current and evolving practice
workload and staffing levels
·
This job description is
not exhaustive and may be adjusted periodically after review and consultation
·
You will also be
expected to carry out any reasonable duties which may be requested from
time-to-time.
This is a description of the job as it is presently constituted. It is
the practice of Lakeside Healthcare group to examine job descriptions from time
to time and to update them to ensure they relate to the job as then being
performed, or to incorporate whatever changes are being proposed. This will be
conducted in consultation with you.
This job description is supported by annual
objectives and performance standards via an annual appraisal to provide an
indication of the level of performance expected from the role.
Job description
Job responsibilities
Job
Summary:
To provide secretarial
support services across Lakeside Surgery sites and to help ensure that adequate
cover is provided, in a courteous, efficient and effective way.
Provide
general assistance to the practice team and project a positive and friendly
image to patients and other visitors, either in person or via the telephone.
Job
Responsibilities:
Administration
- To have a thorough
knowledge of all practice procedures
- To work in accordance
with written protocols
- Time management and
prioritising workload
- Typing of referral
letters, general letters to patients and hospitals and medical reports
- Taking minutes
- Booking appointments on
Choose and Book system and attaching referral letters electronically
- Fax and photocopying as
requested
- General housekeeping of
the department
Additional
Tasks:
·
Duties may be varied from time to time under the
direction of the Management team, dependant on current and evolving practice
workload and staffing levels
·
This job description is
not exhaustive and may be adjusted periodically after review and consultation
·
You will also be
expected to carry out any reasonable duties which may be requested from
time-to-time.
This is a description of the job as it is presently constituted. It is
the practice of Lakeside Healthcare group to examine job descriptions from time
to time and to update them to ensure they relate to the job as then being
performed, or to incorporate whatever changes are being proposed. This will be
conducted in consultation with you.
This job description is supported by annual
objectives and performance standards via an annual appraisal to provide an
indication of the level of performance expected from the role.
Person Specification
Qualifications
Essential
- Good standard of education
Desirable
- Customer Service qualification
Person Specification
Qualifications
Essential
- Good standard of education
Desirable
- Customer Service qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
