Patient Services Administrator

Lakeside Healthcare Group

Information:

This job is now closed

Job summary

Do you have an ambition to work in the care industry?

Do you thrive in a fast-paced environment?

Are you enthusiastic and willing to learn new skills?

If you said YES to all of the above then read on! We have just the opportunity for you!

We have a great opportunity for the right candidate to join our patient services team in Lincolnshire. We are looking for someone with a passion for primary care and the drive to support our clinical service.

Main duties of the job

As a paperless office, there is the utmost importance to scan all correspondence ontoelectronic patients medical record, using the SystmOne database and to ensure thatclinical coded entries are entered appropriately and accurately.Undertake a variety of administrative duties to assist in the smooth running of thepractice including opening of the post, clinical coding, scanning and filing.Facilitate effective communication between all staff members, patients, members of theprimary health care team, secondary care and other associated parties.

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

About the Practice/Department/Team

Lakeside Healthcare Group Stamford is a forward thinking, progressive organisation offering primary care services to the people of Stamford and surrounding villages. We are a large practice with a population of over 31,000 patients. We are a great team and welcome the challenges that a busy practice brings.

Date posted

18 October 2021

Pay scheme

Other

Salary

£18,947.46 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-21-0420

Job locations

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


Job description

Job responsibilities

Job Summary:

As a paperless office, there is the utmost importance to scan all correspondence ontoelectronic patients medical record, using the SystmOne database and to ensure thatclinical coded entries are entered appropriately and accurately.

Undertake a variety of administrative duties to assist in the smooth running of thepractice including opening of the post, clinical coding, scanning and filing.

Facilitate effective communication between all staff members, patients, members of theprimary health care team, secondary care and other associated parties.

Participate in the co-ordination of the fire drills to comply with health and safetyregulations.

Job Responsibilities:

Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance with written protocols
  • Opening post and distributing accordingly
  • Coding and scanning of documents as requested
  • Time management and prioritising workload
  • Summarising and read-coding of new patients previous medical records
  • Coding of sensitive and confidential information onto the GP database

Computer Skills

  • General computer skills, as full training provided

Telephone

  • Take calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner

Other Tasks

Duties may be varied from time to time under the direction of the OperationsManager/General Manager/ Administration Team Leader, dependent on current andevolving practice workload and staffing levels.

Job description

Job responsibilities

Job Summary:

As a paperless office, there is the utmost importance to scan all correspondence ontoelectronic patients medical record, using the SystmOne database and to ensure thatclinical coded entries are entered appropriately and accurately.

Undertake a variety of administrative duties to assist in the smooth running of thepractice including opening of the post, clinical coding, scanning and filing.

Facilitate effective communication between all staff members, patients, members of theprimary health care team, secondary care and other associated parties.

Participate in the co-ordination of the fire drills to comply with health and safetyregulations.

Job Responsibilities:

Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance with written protocols
  • Opening post and distributing accordingly
  • Coding and scanning of documents as requested
  • Time management and prioritising workload
  • Summarising and read-coding of new patients previous medical records
  • Coding of sensitive and confidential information onto the GP database

Computer Skills

  • General computer skills, as full training provided

Telephone

  • Take calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner

Other Tasks

Duties may be varied from time to time under the direction of the OperationsManager/General Manager/ Administration Team Leader, dependent on current andevolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Customer Service Qualification
Person Specification

Qualifications

Essential

  • Good standard of education

Desirable

  • Customer Service Qualification

Employer details

Employer name

Lakeside Healthcare Group

Address

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)


Employer details

Employer name

Lakeside Healthcare Group

Address

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)


For questions about the job, contact:

Date posted

18 October 2021

Pay scheme

Other

Salary

£18,947.46 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-21-0420

Job locations

Ryhall Road

Stamford

Lincolnshire

PE9 1YA


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