Firs House Surgery

First Contact Physiotherapist

Information:

This job is now closed

Job summary

Cambridge Northern Villages PCN (Primary Care Network) are looking to recruit a First Contact Physio to join our PCN and existing physio team.

This role is an exciting opportunity for a Physiotherapist willing to undertake a first contact physio service to patients who present to primary care with musculoskeletal symptoms.

The role will allow patients to experience a high level of care for MSK problems.

You will work closely with GPs and advanced practitioners to provide a management plan and onward care.

We endeavour to recognise the value of our team members individually & collectively & to encourage their personal & professional development. We are committed to providing an open, and supportive environment where all staff are comfortable sharing ideas & can expect to be provided with all the tools and support they need to enjoy working and succeeding

Main duties of the job

First Contact Physiotherapists (FCP) provide the first contact for patients presenting with MKS conditions or symptoms, providing the patient with primary assessment, diagnosis, and management options. Using advanced clinical practice skills and clinical reasoning to provide comprehensive diagnostic and treatment support to simple and complex musculoskeletal conditions and multi-morbidity, mental health and pain management needs.

FCPs are the link between primary, secondary, community and acute services and are responsible for managing an integrated care pathway for patients (e.g. by triage and referral, as well as direct management advice).

This role will allow patients to experience a high level of care for MSK problems, working closely with GPs and advanced practitioners to provide a management plan and onward care.

About us

We are looking to expand our PCN team which currently consists of 2 Clinical Directors, a PCN Manager, 3 Clinical Pharmacists, 1 Social Prescriber and 1 FCP.

This role will be multi site based, so travel is a requirement for this role. However, this will be shared amongst current staff.

Cambridge Northern Villages PCN is made up of the following practices:

Cottenham Surgery, Cottenham,

Firs House Medical Partnership- Histon

Maple Surgery, Bar Hill.

Milton Surgery, Milton.

Over Surgery, Over.

Swavesey Surgery, Swavesey.

Waterbeach Surgery, Waterbeach.

Willingham Medical Practice, Willingham.

Details

Date posted

11 November 2022

Pay scheme

Other

Salary

£41,659 to £54,619 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

A3000-22-7143

Job locations

Station Road

Histon

Cambridge

CB24 9NP


Waterbeach Surgery

Bannold Road

Waterbeach

Cambridge

CB25 9LQ


Doctors Surgery

1 Drings Close

Over

Cambridge

CB24 5NZ


The Surgery

87 Coles Road

Milton

Cambridge

CB24 6BL


Doctors Surgery

58 Boxworth End

Swavesey

Cambridge

CB24 4RA


Maple Surgery

Hanover Close

Bar Hill

Cambridge

CB23 8EH


Willingham Medical Practice

52 Long Lane

Willingham

Cambridge

CB24 5LB


Cottenham Surgery

188 High Street

Cottenham

Cambridge

CB24 8SE


Job description

Job responsibilities

First Contact Physiotherapists (FCP) provide the first contact for patients presenting with MKS conditions or symptoms, providing the patient with primary assessment, diagnosis, and management options. Using advanced clinical practice skills and clinical reasoning to provide comprehensive diagnostic and treatment support to simple and complex musculoskeletal conditions and multi-morbidity, mental health and pain management needs.

FCPs are the link between primary, secondary, community and acute services and are responsible for managing an integrated care pathway for patients (e.g. by triage and referral, as well as direct management advice).

This role will allow patients to experience a high level of care for MSK problems, working closely with GPs and advanced practitioners to provide a management plan and onward care.

To provide clinical expertise and making decisions about the best course of actions for patients care (including in relation to undifferentiated conditions) This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

Lead on and develop effective communication between primary care services/GP practices and other relevant care providers

Initiate, develop, and maintain relationships with MDTs, orthopaedic and physiotherapy consultant teams in the community and acute settings.

Where appropriate, develop relationships with wider health and social care agencies, for example mental health teams, local authorities, third sector providers and patient groups

Provide leadership and support on MSK clinical and service development across the PCN, alongside learning opportunities for the whole multi-disciplinary team (MDT) within primary care

Provide highly specialist advice on issues ranging from the provision of expert opinion on individual patient treatment options to be a primary contributor to MSK services and related pathway development.

Encourage collaborative working across the health economy and be a key contributor to the primary care networks providing leadership and support on MSK clinical and service development across the network

Work independently, without day-to-day supervision, to assess, diagnose, triage, and manage patients, taking responsibility for prioritising and managing a caseload of the PCNs registered patients

Receive patients who self-refer (where systems permit) or from a clinical professional within the PCN, and where required refer to other health professionals within the PCN

Work as part of an MDT in a patient facing role, using their expert knowledge of movement and function issues, to create stronger links for wider services through clinical leadership, teaching and evaluation

Develop integrated and tailored care programmes in partnership with patients, providing a range of first line treatment options including self-management, referral to rehabilitation focused services and social prescribing

Make use of their full scope of practice, developing skills relating to independent prescribing, injection therapy and investigation to make professional judgements and decisions in unpredictable situations, including when provided with incomplete or contradictory information. Take responsibility for making and justifying these decisions

Manage complex interactions, including working with patients with psychosocial and mental health needs, referring onwards as required and including social prescribing when appropriate

Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision, and training Develop integrated and tailored care programmes in partnership with patients through:

o effective shared decision-making with a range of first line management options (appropriate for a patients level of activation)

o assessing levels of Patient Activation to support a patients own level of knowledge, skills, and confidence to self-manage their conditions, ensuring they are able to evaluate and improve the effectiveness of self-management interventions, particularly for those at low levels of activation

o agreeing with patients appropriate support for self-management through referral to rehabilitation focused services and wider social prescribing as appropriate

Designing and implementing plans that facilitate behavioural change, optimise patients physical activity and mobility, support fulfilment of personal goals and independence, and reduce the need for pharmacological interventions

Request and progress investigations (such as x-rays and blood tests) and referrals to facilitate the diagnosis and choice of treatment regime including, considering the limitations of these investigations, interpret and act on results and feedback to aid patients diagnoses and management plans.

Carry own caseload as an autonomous practitioner, providing direct clinical/ physiotherapeutic care for patients with a range of complex muscular-skeletal conditions and who may have significant other primary or secondary conditions/multi-pathologies

Be able to decide when appropriate to use advanced clinical practice skills that may include:

o Joint/soft tissue injection therapy, including administration of prescription only medication [POM] to aid treatment.

o Joint aspirations

o Non-medical prescribing

Use professional judgement and advanced clinical reasoning skills to make decisions about safe and effective patient care in unpredictable situations, including when there is incomplete/contradictory information

Be able to demonstrate understanding of the impact of physiotherapeutic interventions on existing conditions and treatment programmes e.g. podiatric treatment, drug therapies, etc.

Ensuring physiotherapy interventions are integrated and supportive of the whole treatment aims promoting a holistic approach to condition management

Be able to clinically justify referral onto appropriate MSK pathways within the community or wider healthcare services. Including referral to the appropriate stage of the pathway and the use of social prescribing

For patients that remain the responsibility of primary care services, take the lead for the management of the patients journey on their care pathway, acting as the link for the patient between primary care and other services/ professionals

Be able to justify clinically referrals to other specialist services. This will include referral to acute and specialist services such as surgical orthopaedics, rheumatology, and neurology, other AHP services, nursing services and to the primary care medical teams

Recognise RED flags, serious pathology and potential underlying non-MSK related disease that may present as MSK symptoms and to refer appropriately. When needed accelerate the patients referral to other health professionals/services

Work in partnership with the patient at all times to attain maximum participation in treatment programmes. This will include working with patients from diverse social background and cultures and understanding how this will affect treatment proposals and models

Provide expert advice and act as source of expertise in the management of musculoskeletal conditions and provide a specialist advisory service to patients, specialist physiotherapists other specialist healthcare professionals and members of the primary care team, including advising GPs on management of MSK conditions

Provide clear advice, instruction and teaching on aspects of management of a condition to patients, relatives, carers and other health professionals

Continually review and develop specialist clinical and diagnostic skills in response to service need

Be accountable for own decisions and actions via HCPC registration and professional standards

Integrate the FCP role into the wider primary care team, proactively working with the primary care team to build robust relationships and integrate working practices.

Attending primary care strategic and practice level meetings to represent FCP/physiotherapy when appropriate.

Be the FCP/ physiotherapy lead on the development of referral guidelines for MSK and MSK related conditions from primary care to other NHS services that will direct referrals to other primary care services, community, secondary and tertiary [specialist] services

Lead or be a primary contributor to the development of MSK pathways across the primary care network, NHS providers across the health economy. This includes contributing to pathways that are not primary MSK pathways, but which have MSK interventions along the pathway

Work collaboratively with the primary care team, including working across the Primary Care Network [PCN] and also in partnership with business managers, professional managers, and lead clinicians of secondary, community and other care providers to improve service delivery and meet the identified needs of the local patient population

Use influence and contribution to the PCN to promote the contribution of FCPs to MSK services in primary care and to the wider related services in the health economy

Work with the primary care team, public health professionals and other agencies to introduce a strand of service provision that highlights preventative strategies for local populations, patient groups, and individuals

Participate and lead in ensuring a professional culture of peer networking and support underpinned by active engagement in peer review and embracing evidence-based practice

Job description

Job responsibilities

First Contact Physiotherapists (FCP) provide the first contact for patients presenting with MKS conditions or symptoms, providing the patient with primary assessment, diagnosis, and management options. Using advanced clinical practice skills and clinical reasoning to provide comprehensive diagnostic and treatment support to simple and complex musculoskeletal conditions and multi-morbidity, mental health and pain management needs.

FCPs are the link between primary, secondary, community and acute services and are responsible for managing an integrated care pathway for patients (e.g. by triage and referral, as well as direct management advice).

This role will allow patients to experience a high level of care for MSK problems, working closely with GPs and advanced practitioners to provide a management plan and onward care.

To provide clinical expertise and making decisions about the best course of actions for patients care (including in relation to undifferentiated conditions) This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

Lead on and develop effective communication between primary care services/GP practices and other relevant care providers

Initiate, develop, and maintain relationships with MDTs, orthopaedic and physiotherapy consultant teams in the community and acute settings.

Where appropriate, develop relationships with wider health and social care agencies, for example mental health teams, local authorities, third sector providers and patient groups

Provide leadership and support on MSK clinical and service development across the PCN, alongside learning opportunities for the whole multi-disciplinary team (MDT) within primary care

Provide highly specialist advice on issues ranging from the provision of expert opinion on individual patient treatment options to be a primary contributor to MSK services and related pathway development.

Encourage collaborative working across the health economy and be a key contributor to the primary care networks providing leadership and support on MSK clinical and service development across the network

Work independently, without day-to-day supervision, to assess, diagnose, triage, and manage patients, taking responsibility for prioritising and managing a caseload of the PCNs registered patients

Receive patients who self-refer (where systems permit) or from a clinical professional within the PCN, and where required refer to other health professionals within the PCN

Work as part of an MDT in a patient facing role, using their expert knowledge of movement and function issues, to create stronger links for wider services through clinical leadership, teaching and evaluation

Develop integrated and tailored care programmes in partnership with patients, providing a range of first line treatment options including self-management, referral to rehabilitation focused services and social prescribing

Make use of their full scope of practice, developing skills relating to independent prescribing, injection therapy and investigation to make professional judgements and decisions in unpredictable situations, including when provided with incomplete or contradictory information. Take responsibility for making and justifying these decisions

Manage complex interactions, including working with patients with psychosocial and mental health needs, referring onwards as required and including social prescribing when appropriate

Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision, and training Develop integrated and tailored care programmes in partnership with patients through:

o effective shared decision-making with a range of first line management options (appropriate for a patients level of activation)

o assessing levels of Patient Activation to support a patients own level of knowledge, skills, and confidence to self-manage their conditions, ensuring they are able to evaluate and improve the effectiveness of self-management interventions, particularly for those at low levels of activation

o agreeing with patients appropriate support for self-management through referral to rehabilitation focused services and wider social prescribing as appropriate

Designing and implementing plans that facilitate behavioural change, optimise patients physical activity and mobility, support fulfilment of personal goals and independence, and reduce the need for pharmacological interventions

Request and progress investigations (such as x-rays and blood tests) and referrals to facilitate the diagnosis and choice of treatment regime including, considering the limitations of these investigations, interpret and act on results and feedback to aid patients diagnoses and management plans.

Carry own caseload as an autonomous practitioner, providing direct clinical/ physiotherapeutic care for patients with a range of complex muscular-skeletal conditions and who may have significant other primary or secondary conditions/multi-pathologies

Be able to decide when appropriate to use advanced clinical practice skills that may include:

o Joint/soft tissue injection therapy, including administration of prescription only medication [POM] to aid treatment.

o Joint aspirations

o Non-medical prescribing

Use professional judgement and advanced clinical reasoning skills to make decisions about safe and effective patient care in unpredictable situations, including when there is incomplete/contradictory information

Be able to demonstrate understanding of the impact of physiotherapeutic interventions on existing conditions and treatment programmes e.g. podiatric treatment, drug therapies, etc.

Ensuring physiotherapy interventions are integrated and supportive of the whole treatment aims promoting a holistic approach to condition management

Be able to clinically justify referral onto appropriate MSK pathways within the community or wider healthcare services. Including referral to the appropriate stage of the pathway and the use of social prescribing

For patients that remain the responsibility of primary care services, take the lead for the management of the patients journey on their care pathway, acting as the link for the patient between primary care and other services/ professionals

Be able to justify clinically referrals to other specialist services. This will include referral to acute and specialist services such as surgical orthopaedics, rheumatology, and neurology, other AHP services, nursing services and to the primary care medical teams

Recognise RED flags, serious pathology and potential underlying non-MSK related disease that may present as MSK symptoms and to refer appropriately. When needed accelerate the patients referral to other health professionals/services

Work in partnership with the patient at all times to attain maximum participation in treatment programmes. This will include working with patients from diverse social background and cultures and understanding how this will affect treatment proposals and models

Provide expert advice and act as source of expertise in the management of musculoskeletal conditions and provide a specialist advisory service to patients, specialist physiotherapists other specialist healthcare professionals and members of the primary care team, including advising GPs on management of MSK conditions

Provide clear advice, instruction and teaching on aspects of management of a condition to patients, relatives, carers and other health professionals

Continually review and develop specialist clinical and diagnostic skills in response to service need

Be accountable for own decisions and actions via HCPC registration and professional standards

Integrate the FCP role into the wider primary care team, proactively working with the primary care team to build robust relationships and integrate working practices.

Attending primary care strategic and practice level meetings to represent FCP/physiotherapy when appropriate.

Be the FCP/ physiotherapy lead on the development of referral guidelines for MSK and MSK related conditions from primary care to other NHS services that will direct referrals to other primary care services, community, secondary and tertiary [specialist] services

Lead or be a primary contributor to the development of MSK pathways across the primary care network, NHS providers across the health economy. This includes contributing to pathways that are not primary MSK pathways, but which have MSK interventions along the pathway

Work collaboratively with the primary care team, including working across the Primary Care Network [PCN] and also in partnership with business managers, professional managers, and lead clinicians of secondary, community and other care providers to improve service delivery and meet the identified needs of the local patient population

Use influence and contribution to the PCN to promote the contribution of FCPs to MSK services in primary care and to the wider related services in the health economy

Work with the primary care team, public health professionals and other agencies to introduce a strand of service provision that highlights preventative strategies for local populations, patient groups, and individuals

Participate and lead in ensuring a professional culture of peer networking and support underpinned by active engagement in peer review and embracing evidence-based practice

Person Specification

Qualifications

Essential

  • BSc degree in Physiotherapy
  • Health & Care Professions Council (HCPC) registration
  • Can demonstrate working at Level 7 [within the ACP framework] capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment)

Desirable

  • MSc degree in Physiotherapy
  • Completed or working towards a Supplementary Prescribing qualification
  • Non-medical prescribing qualification

Experience

Essential

  • Experience in applying the physiotherapy process to include MSK assessment, interpretation, individual care planning, motivation, monitoring and evaluation of highly specialized MSK treatment
  • Working knowledge of Microsoft and GPIT systems, alongside prescribing data monitoring systems
  • Experience of contributing to and service delivery/evolving evidence led practice and delivery in a changing environment
  • Ability to demonstrate leadership when introducing change
  • Able to understand and analyse complex issues and balance competing priorities in order to make difficult clinical decisions.
  • Support individual patient care by an ability to analyse and interpret complex clinical/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
  • Excellent interpersonal and organisational skills
  • Ability to evidence a sound understanding of the NHS principles and values
  • Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information

Desirable

  • Experience of SystmOne/EMIS/other clinical systems
  • Working towards advanced clinical practitioner status
  • Previous supervisory experience
  • Experience of working with a diverse range of stakeholders
  • Cognitive behavioural and motivational interviewing approaches / skills
  • Working towards advanced clinical practitioner status
  • Previous supervisory experience
  • Experience of working with a diverse range of stakeholders
  • Cognitive behavioural and motivational interviewing approaches / skills
Person Specification

Qualifications

Essential

  • BSc degree in Physiotherapy
  • Health & Care Professions Council (HCPC) registration
  • Can demonstrate working at Level 7 [within the ACP framework] capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment)

Desirable

  • MSc degree in Physiotherapy
  • Completed or working towards a Supplementary Prescribing qualification
  • Non-medical prescribing qualification

Experience

Essential

  • Experience in applying the physiotherapy process to include MSK assessment, interpretation, individual care planning, motivation, monitoring and evaluation of highly specialized MSK treatment
  • Working knowledge of Microsoft and GPIT systems, alongside prescribing data monitoring systems
  • Experience of contributing to and service delivery/evolving evidence led practice and delivery in a changing environment
  • Ability to demonstrate leadership when introducing change
  • Able to understand and analyse complex issues and balance competing priorities in order to make difficult clinical decisions.
  • Support individual patient care by an ability to analyse and interpret complex clinical/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
  • Excellent interpersonal and organisational skills
  • Ability to evidence a sound understanding of the NHS principles and values
  • Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information

Desirable

  • Experience of SystmOne/EMIS/other clinical systems
  • Working towards advanced clinical practitioner status
  • Previous supervisory experience
  • Experience of working with a diverse range of stakeholders
  • Cognitive behavioural and motivational interviewing approaches / skills
  • Working towards advanced clinical practitioner status
  • Previous supervisory experience
  • Experience of working with a diverse range of stakeholders
  • Cognitive behavioural and motivational interviewing approaches / skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Firs House Surgery

Address

Station Road

Histon

Cambridge

CB24 9NP


Employer's website

https://www.firshouse.com/ (Opens in a new tab)

Employer details

Employer name

Firs House Surgery

Address

Station Road

Histon

Cambridge

CB24 9NP


Employer's website

https://www.firshouse.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Manager

Donna Leech

donna.leech@nhs.net

Details

Date posted

11 November 2022

Pay scheme

Other

Salary

£41,659 to £54,619 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

A3000-22-7143

Job locations

Station Road

Histon

Cambridge

CB24 9NP


Waterbeach Surgery

Bannold Road

Waterbeach

Cambridge

CB25 9LQ


Doctors Surgery

1 Drings Close

Over

Cambridge

CB24 5NZ


The Surgery

87 Coles Road

Milton

Cambridge

CB24 6BL


Doctors Surgery

58 Boxworth End

Swavesey

Cambridge

CB24 4RA


Maple Surgery

Hanover Close

Bar Hill

Cambridge

CB23 8EH


Willingham Medical Practice

52 Long Lane

Willingham

Cambridge

CB24 5LB


Cottenham Surgery

188 High Street

Cottenham

Cambridge

CB24 8SE


Supporting documents

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