Primary Care Network (PCN) Manager

Job description

Job responsibilities

Job responsibilities

Finance

· Ensure that sound financial controls are consistently in place and followed.

· Financial administration and Reconciliation of financial funds and maintaining accurate financial records

· Lead the budgeting and monitoring process each year, also contributing to the longer term strategic planning,

• Present basic financial plans, monitoring information and share a quarterly financial update to keep members informed.

· Work with the nominated payee to monitor income and expenditure.

· Administer and monitor pay and reimbursement for staff

· Contracts management with other organisations in the project

· Creation and submission of funding bids

Primary Support to the Clinical Director

· Supporting the CD to provide strategic and clinical leadership to the network, developing and implementing strategic plans, leading and supporting quality improvement and performance across member practices (including professional leadership of the Quality and Outcomes Framework Quality Improvement activity across the network).

· You will be based at Firs House Surgery but also be able to work flexibly across all Cambridge Northern Villages PCN sites or from home as required.

· Supporting the CD to provide strategic leadership for workforce development, through assessment of clinical skill-mix and development of network workforce strategy.

· Supporting network implementation of agreed service changes and pathways, working closely with member practices, the wider PCN and the commissioner to develop, support and deliver local improvement programmes aligned to national and local priorities.

· Attending meetings as required on behalf of the Clinical Director or the Network and feeding back to the PCN members

· Prepare and annually update the Network Strategic Development Plan (and any other written information requested by the management committee), oversee the implementation of the aims and objectives and feedback on progress at Network meetings.

· Prepare and submit NHSE and CCG submissions and request for information.

· Managing the PCN maturity matrix

· Supporting the PCN with reviewing annual specifications and domains.

HR

· Support recruitment, induction and training of new PCN staff for services and projects.

· Managing employment contracts for PCN staff, including managing appraisals and Personal Development Plans.

· Develop governance and HR documentation for ARRS staff.

· Maintain an up-to-date record of training needs assessment across the network and ensuring the provision of appropriate courses and training programmes

Communication

• Take a leadership role in supporting staff, public and stakeholder engagement.
• Developing relationships and working closely with other network Clinical Directors, clinical leaders of other health and social care providers, local commissioners and Local Medical Committees (LMCs).

· Be the first point of contact for Practice Managers with regard to delivery of PCN projects and schemes.

· Act as a key Network representative at senior level.

· Network Member GP practices, PCN Board, Clinical Director, key stakeholder partners from NHS/CCG, local government, third sector, Network employees, local service users and the population of our network.

· Working with practice staff to maximise GP targets (IFF, QoF, PCCF)

· Manage contractual requirements on behalf of the PCNs.

· Support public engagement and consultation on network plans.

· Co-ordinate intra-practice communications and relationships within the PCNs.

· Engagement and partnership working with the Public Health to identify gaps and joint and shared solutions to issues facing primary care and ensuring that patient voice is heard

· Liaise with other healthcare organisations for specific programmes

· Take an active role in the development and embedding of the culture, values and reputation of the PCNs as providers of high quality services.

· Build effective relationships with other local PCN Managers.

• Take notes of meetings and circulate in a timely manner

Data and Systems

· Collect baseline data, measuring the progress and assessing the effectiveness of all PCN projects and services.

The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with the job and the right to update the job description from time to time to reflect changes in or to the job.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practices as business organisations. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the PCN may only be divulged to authorised persons in accordance with local policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post‐holder will take responsibility for their own and others’ health, safety and security. This will include (but will not be limited to):

- Using personal security systems within the workplace as provided.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed.

- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised.

Equality and diversity

The post‐holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non‐judgmental and respects their circumstances, feelings, priorities and rights.

Personal/professional development

The post‐holder will participate in any training programme implemented by the PCNs as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Person Specification

Qualifications

Essential

• Educated to good academic standard or demonstrate equivalent practical experience for the post

Desirable

• Hold a management qualification appropriate to the post.
• Successfully completed or working towards completion of management training pertinent to the post

Experience

Essential

• Clear evidence of achievement against targets in a relevant environment
• Experience of implementing change in a relevant setting

Desirable

• Demonstrable experience of managing Primary Care teams within general practice.
• Knowledge of General Medical Services
• AMSPAR or Management qualification
• Clear evidence of managing financial accounts procedures and budget control
• Experience in managing records and data protection issues

Skills/ Abilities

Essential

• Strategic oversight - ability to think strategically; plan, organise and co-ordinate work effectively under their own initiative
• Ability to interpret, understand and analyse financial information
• Ability to plan and manage multiple workload priorities and meet deadlines
• Effective time management and skills in prioritisation
• Excellent communication skills with the ability to communicate orally and in written form in a confident, articulate manner
• Ability to build relationships with others to enable and support collaborative working

Desirable

• Relevant experience of General Practice IT systems
• Experience of digital project management systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Firs House Surgery

Address

Station Road

Histon

Cambridge

CB24 9NP

Employer's website

https://www.firshouse.com/ (Opens in a new tab)